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Flooring reviews in Danvers

  • A
    SINCLAIR HARDWOOD FLOORS
    We had hardwood installed in one of our rooms and the old hardwood refinished to match. Form the start Tom and team were great to work with. After the initial estimate Tom walked us through the timeline and process while listening to our concerns/inputs. His team showed up on day 1 and they were done 4 days later as promised. Tom kept us updated via text to any issues and when we should walk on the floors or move in furniture. Overall Tom was great to work with and we would definitely hire again.
    - Joel B.
  • A
    Jeff Veglia Remodeling & Tile Contracting
    I am truly delighted with the work performed, in all aspects, and can recommend Jeff and his outstanding crew without hesitation and with the highest enthusiasm! The work was finished on time and on budget. The outcome in each remodel was a beautifully finished room. The craftsmanship was superb with each type of work - tiling, plumbing, electric, stone and glass installation, painting - it is clear that attention was paid to detail at every step. In particular, the tile work by Jonny was really exceptional. I had not used Jeff's company before, but chose him over the other two contractors who provided estimates because his approach to the estimate clearly indicated extensive experience with such jobs. He was quite straightforward in stating what would be needed, what would be difficult but possible to do, and also what would not be worth doing. His estimate for cost and time to complete the work was similar to the other contractors, and his manner was very professional. He provided the names of the vendors he recommends up front, so that I could check them, and he was very responsive to my questions. Throughout the work period, Jeff was always available, always answering my phone call or text within the same day when I had a question or suggestion. This kind of responsiveness is so greatly appreciated, and I am sure is pretty rare. I did use the vendors Jeff suggested for the vanities, tile, marble, quartz, glass and plumbing fixtures; and was very happy with the selection, price range and services provided. Jeff picked up the products as needed during the renovation, and scheduled the installations as needed, so I only had to make the selections and he coordinated everything else. Jeff's team needs special, special mention - they did an amazing job with both the demolition and the reconstruction! They always arrived on time, got right down to work, and kept the affected areas of my home as clean as humanly possible during the whole process; these areas were cleaned after each day's work, and there was really minimal disruption overall. The team members were clearly serious and professional about their work. They listened carefully to my input and followed my wishes; and when I asked, they, as well as Jeff, offered great advice - for example, on a tile layout pattern. They took pride in their work and wanted to get it right every time, and they did get it right! Each worker was very friendly, collegial, respectful, and efficient. Jeff's scheduling was also surprisingly efficient. It can't be easy to have the plumber or electrician available on just the day they're needed, when the pace of work can't be precisely predicted, since unexpected issues can be expected to come up in any job like this. I was greatly impressed with the efficiency of the team as a whole. They seem to have been working together for a long time and were incredibly well integrated. So, there were few gaps in time, and the work was finished within the timeline estimated in the beginning. Some minor issues did arise, of course, but they were dealt with right away, and Jeff had the flexibility to rearrange things and still stay on target. Overall, this is a terrific, highly experienced, responsive contractor who has built an excellent team of professional craftsmen, is fairly priced, and provides great value.
    - Helen Q.
  • F
    EDDIE MAC'S HOME IMPROVEMENT LLC
    I would not recommend this guy to even my worst enemy. He questioned every design aspect my husband and I chose and even went as far as making us lay out our tile because he didn't think our patterned tile would look good if there wasn't a border around it. He argued with me about putting white grout on the floor. And he got extremely defensive when my husband was asking why it we went so far over the timeframe it was supposed to be finished. Mind you, we are still waiting on our shower door. He demanded in a text message to me (see picture) we pay him the remainder of the payment or else he wouldn't fulfill his contractual obligations. He also told my husband he is going to take us to court and threatened to put a lien on our house when my husband said we would pay him the remainder once our bathroom is completed to the contract terms. The things that still needed to be completed per the contract when he threatened were the following: -Counter top installed and sink plumbed - Radiator hooked up -Mirror, towel bars and toilet paper holdler - Shower door; although he argues that the shower door is NOT part of the original contract, which is ludicrous The things that were not done per the contract AFTER he received final payment were: - Mirror, towel bars & toilet paper holder - Shower door (again, me arguing that the shower door is part of customer supplied items mentioned in the contract) We never refused to pay this guy, we always paid at the deadlines given per the contract. He just can't handle his customers, who pay a lot of money, asking him questions on why it's taking him so long. His tile work is sub par at best (see pictures). When I pointed that out to him his response was "Well, I waterproofed the shower." Again, another defense when his work was questioned. To add insult to injury, the subcontractors that did our plumbing are apparently not allowed to work on our other bathroom or accept any other job in our house. Be warned, this guy is a hot head with a temperament of a 3 year old.
    - Jessica B.
  • A
    Downs Hardwood Floors
    We agreed upon a price and set everything up over the phone in about 3 minutes. Phil showed up on time, worked quickly and did a fantastic job. He was professional and courteous throughout the entire process and the floor looks great.
    - Ken L.
  • A
    HIRSCHFELD FLOORS
    I can honestly say I was astonished how great our floors came out!! The previous owners had lived in the home for 60+ years and the floors were very worn, they now look BRAND new. I could not be happier with the finished project!! Bill Hirschfeld was great to work with, extremely prompt, efficient and trustworthy. A class act. I would highly highly recommend him to anyone interested. He was a GREAT find, thank you Angie's List!!
    - John and family M.
  • A
    Downs Hardwood Floors
    It went very well. They used a "dustless" system that really worked. Very little clean up was required by me after they left (there's always some dust.) The repair on the vent site looks like there never was a vent there. They were very professional with their demeanor and work ethic. I would recommend Downs to anyone who wants their floors to look brand new. They were very meticulous as far as filling in the many nail holes left by the carpeting strips.
    If I had anything to complain about, I guess I'd say that I wish they could have matched the floor with the hallway floor a little better. The hallway was done about 4 years ago by someone else. I'm sure colors change after years of exposure.
    - Ralph C.
  • A
    Downs Hardwood Floors

    Downs Hardwood Floors was recommended by a friend to refinish our hardwood floors.  Phil Downs came to the house and explained the process in detail and truly listened to what we wanted before jumping into the job. Initially I was unsure of the stain we wanted to use.  At no time was I ever pressured by Phil and he worked with me to choose which stain would achieve the look we were hoping for.  Phil was meticulous in his work and obviously takes pride in what he does.  He left my house in pristine condition when the job was finished.  His attention to detail and professionalism are why we are already planning to have him install hardwood floors throughout our home. 


    - Jean T.
  • A
    Jeff Veglia Remodeling & Tile Contracting
    Jeff is a very experienced contractor.  He brought in a 2-man team to "demo" the existing tub and floor, and put wood framing up in order to move the plumbing and provide structure for the wall and tile.  His team also had to rip out a portion of the ceiling in order to move the plumbing. Demo took one or two days.  The men worked non-stop and were very protective of our hardwood and rugs.
    Next the plumber came (Lentz Plumbing) and installed a copper basin and moved the plumbing from one wall to another.  Excellent job.  Very professional.  
    Jeff sent an electrician over to remove the electric service that had powered the spa tub.  
    Then Jeff's tile crew returned and installed the tile on both the floor and in the shower and in the toilet enclosure.  Good, careful work.  Looks nice.
    One of the workers patched the ceiling, however it did not match the existing ceiling.  I called jeff, who returned my call very quickly.  He made arrangements to send over an experienced plaster person.  The man Jeff sent was an artist.  He did a wonderful job.  One cannot tell that there was a repair done at all.  Looks great.
    Finally the glass company arrived to install the shower door and enclosure.  Also looks great.  Very chic.
    My husband and I are pleased with the remodel from tub to tile shower and glass.  It should be noted that no work was performed on the sink or the vanity  or the toilet--only the tub area and the tiling.  Our bathroom is like a Roman bath now, a true monument!  We gave Jeff a B for price because we were surprised at a couple prices--some of the stone pieces in the shower and the glass enclosure--and felt we shouldn't have been surprised at all.  It is partly our fault for not asking more probing questions.  It would likely have not changed our choices, but it would have softened the blow.  
    We would definitely call on Jeff Viglia again for a remodel on other rooms in our home.
    - Denise H.
  • A
    Downs Hardwood Floors
    Phil was quick to respond to my call. He set a date and was on time. The job was completed on time. His professionalism and communication were fantastic. The work was incredible! His attention to detail was fantastic. I've used others in the past....they used inferior materials and didn't do the little things. Phil hand sanded the floor that came up to the cabinets where the sander can't reach. His machines are state of the art. Without taping off rooms, there was zero dusting.
    - Jon P.
  • A
    Downs Hardwood Floors

    Phil is the consummate professional.  He is an absolute perfectionist when it comes to the work he performs and the care he brings to the project.  We are thrilled with the new look of our floors and stairs and are very happy that we decided to hire Phil for the job.  During the process Phil fulfilled all of our expectations in terms of meeting us to scope the project, getting back to us quickly with a quote, and showing up on schedule to begin the work.  He did what he said he would do, and showed up when he said he would.  The greatest value we found, and what set Phil apart from the others we considered, was his credibility and willingness to share his insight and experience to help guide us in our decision making.  His expertise in this field is extensive, and we appreciated his input.  I will hire Phil again, and I unequivocally recommend him.


    - Jeff S.
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Flooring Installation in Danvers

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