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Professional Work reviews in Concord

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  • Print quality is beautiful on all size canvases. Custom sizing. They even call to consult with me about cropping if the original photo does not fit properly. They also gave me good advice about sizing of signature.

    My only complaint is that if the owner is not there, no one else can help me.  If the owner is on vacation, there is a long wait for the product.  I recommend that he train an assistant to fill in when he is not there.
    - Terri A.
  • Verry disappointing experience
    I now have  a second rate, improperly constructed mailbox post with a munged, but finally correct color mailbox that has a bent cover. I had to unbend latch and flap handle.  The two pieces of the post have a terrinle and ugly fit; there are random pencil marks and superfluous screw holes in/on the stock used.
    After several delays (vacation, awaiting mailbox shipment- installation of wrong color ) white was "out of stock, will replace it".
    First complaint by email was responded by "i didn't get the attachment" there was none - I replied, and repeated the complaints; it's been almost 2 more weeks with no response.
    Ken seems like a nice guy, but since I don't seem to be able to get a response, I feel  have to write this reviewMy House
    - PAUL W.
  • He felt that it was such a minor repair that he didn't charge me. It wasn't minor to me. The railing was unsafe to lean against and now I'm appreciative that it is fixed properly. He is punctual, professional, personable and does good work. I highly recommend Iron specialties.
    - N. K.
  • I had a 5 year-old Canon camera with a broken auto-focus.  They troubleshooted on the spot, but couldn't find the problem.  So they told me they'd keep the camera to identify the root cause.  They called me a couple of days later with all of the details and cost, all of which seemed accurate and reasonable to me.  I agreed to the cost and camera was fixed 2 days later.  They appear to know their business, having done a fine job with pride and honesty.  (Shop always seems to have plenty of customers, some of whom were clearly repeat customers coming in for their annual service maintenance).
    - Therese P.
  • She is seriously good, absolutely spectacular and reasonably priced. She is a no-nonsense kind of person who installed a humidifier-type system in our piano which keeps it in-tune despite any change in the weather. She was very wise the way she installed it and did a fantastic job. Out of four prospective vendors her prices were probably the most reasonable and the work was immaculate.
    - eyal s.
  • He is very punctual and careful. He is dilligent and well priced. He picked up my antique clock from my old home and delivered it to my new home. He goes above and beyond to provide the best quality of work.
    - Christina M.
  • They did do the upgrade with no mention of their brief 5-day return policy, which I was way beyond and thought was excessively short.

    I would definitely recommend them. It's just a little mom and pop shop that should be supported so they don't go out of business. They did seem to have a steady stream of customers on both my visits.
    - Carol K.
  • Mr. Henderson promptly returned my initial phone call and came to my house to get a clear idea of the new mailbox I envisioned. Within a couple of weeks, he brought me sample mailboxes and sketches of the design for my post. The finished unit was speedily installed at the price initially quoted. I am delighted with its elegant design and sturdy workmanship. It was a pleasure to do business with Mr. Henderson.
    - JILL S.
  • Exaclltly as planned
    - Spencer N.
  • Work performed as promised-- on time and in my driveway
    - Ladd G.
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Professional Services in Concord

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