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Garage Building reviews in Chicopee

  • D
    Cold Spring Construction INC.

    The details of our experience follows. What needs to be said first of all is that there are some disputed items here between us and the contractor. When the work was finished we did not have what we asked for (usable storage space in the attic above the garage) and some of the work he did accomplish was flawed (drywall was not properly finished) and he never responded to correct the issues.

    Frank asserts that he made it clear to us that it would not be possible to provide attic space. This dispute took us to arbitration with the state Office of Consumer Affairs and Business Regulations (OCABR). After more than a year of arbitration it was determined that Frank would prevail on the issue of the attic space (mainly because no one but us was ever aware of the conversation), but would be responsible for paying $575 (Half of the arbitration costs and $500 for poor quality finish of the drywall). His attorney was given a date of 8/13/2015 to pay this award. It is now 8/25/2015 and we have heard nothing from Frank or his attorney.

    During the construction process, there were several occasions that my wife and I had to step in and point out areas that were not being accomplished in accordance with his own plans. The foundation was nearly poured with the opening for the garage door in the wrong place. If my wife hadn't sent me pictures at work just before they poured it, Frank would have had a great deal of additional work to account for. While framing the exterior wall, my wife noticed that he had put the window in the wrong place. He gladly moved it (twice).

    When the issue of the storage space came up, Frank immediately called his attorney without attempting to work with us to correct the issue. We offered several times prior to arbitration to work with him on correcting the "oversight", offering to split the costs with him at one point.

    The above should be clear regarding the quality of his work and his responsiveness and professionalism. We have since modified the garage to accommodate the attic space we had asked for. This required $1700 additional and two steel beams with supporting posts that we had not planned to have in our garage. Had the work been done as we expected there would have been no need for these extra intrusive items in the garage.

    Needless to say, we are not very happy with the work of this contractor.


    - David J.
  • A
    2 Guys With Tools
    He worked 6 hours one day running out of something he needed to finish. He was done in 2 hours the second day. He was neat and cleaned the work area after he was done.I was not home while he was working., but arrived home just as he finished.
    - Mary R.
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