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Chimney & Fireplace reviews in Chicopee

  • D
    K&F Masonry
    Kevin himself came to give the estimate. iin mid April..... he didn't seem to " want" to do the job , can't comment on the quality of his work.... didn't get that far........ never got an estimate.. either verbal or written. ..never heard from him again..
    - Maura K.
  • F
    Moreau Masonry
    Ken and Kris removed my steel hatchway and replaced with cinder blocks. They finished on July 8th. After they left, I noticed my siding was still loose so texted Ken about repairing it and he replied promptly "no problem". After opening the basement door to the hatchway, I noticed some gaps around the bulkhead and let him know that more caulking needed to be done. July 11 I texted him asking when they would be able to stop by for my few fixes. No reply. Jul 18th another text sent, no reply. Around 7 pm on July 18 I left a voicemail for both Ken and Kris to call me at their earliest convenience regarding these repairs and again, no reply. Therefore, I have decided to rate my experience with this company. My thought was they knew they did an unprofessional job and didn't want to admit it. During the installation of the cinder blocks and steps, they did not show up on time, being as much as 3 1/2 hours late on one day. During the course of repair, I allowed them to drive into my backyard so as not to go back and forth to the street to retrieve the cinder blocks. One day after Ken was leaving he drove over my fire pit. I did ask him to repair it before they were completely finished with my hatchway/bulkhead. Instead of replacing the broken pieces, he just put the broken pieces on top of the other pieces and my fire pit is out of round. I am very unhappy with them at this point. It doesn't take too much time to call back with a time frame. Now I am left with the loose siding, gaps around the bulkhead, wood and flashing also sticking out around the side of the bulkhead and broken stone around my fire pit. I would have had another job for them had they fixed my hatchway but now I will look elsewhere for a company with more integrity and experience to fix their mistakes. Their business card states "Quality Craftsmanship", don't believe it.
    - Cynthia C.
  • A
    The Superior Chimney Sweep Co
    I received a prompt response to my email and the appointment for the estimate was scheduled promptly. Bob was very friendly and knowledgeable. Did not  pressure us in any way. We obtained other estimates but choose Superior based on their fair estimate and their courteousness. The work was scheduled for two weeks later and they were on time and did a great job. Everything looked good and there was no mess from the cleaning. I would definitely hire this company again. I feel very comfortable that when the heating season starts, we are safe and there will be no problems. 
    - dorothy b.
  • A
    ABE CHIMNEY
    ABE Chimney were good, the person came on time, as a matter of fact it was done this week, and they were good. He was here before the time he said he will be here. In fact, it was an one-man operation that was down here, but it in the past I know they had other people. He came down, did the job and has gone, as far as I know I can't rate him as far as under quality of work, but he seemed to know what he was doing.

    The person from ABE Chimney was experienced, very professional, right to it and did everything I asked him to do, and as a matter of fact works straight through. He came in around 8:30 AM in the morning and left about 2 PM. Regarding price, he wasn't the lowest or the highest.
    - Joseph T.
  • A
    The Superior Chimney Sweep Co
    The only reason I didnt't rate Superior Rug Cleaning an absolute five star rating was because s small area of our beige carpet was left with a dark stain that we were unable to clean. After the fact I wondered why the gentleman didn't put down a drop cloth. Regardless of this minor issue, I would definitely recommend them and use them again!


    - Ann G.
  • A
    Adam Quenneville Roofing & Siding
    From beginning to end everything went well.  We did however have a delay because of weather but were contacted immediately.  The sales representative explained every step that would take place.  He was there to oversee the start of the job, stopped by during production and did a walk around with us after it was finished to make sure everything was to our liking.   The roofing crew was very respectful of our property and made sure to cover our bushes, plants and deck. They did a great job cleaning up afterwards - there was no trash left behind.  We also had Q-Shield installed in our attic space.  Our electric bill was lower the following month because our air conditioner didn't have to work as hard to keep the house cool.  We should see a significant saving this winter too.  We would definitely recommend Adam Quenneville Roofing & Siding, Inc.  The job was done in a day and a half.
    - Laura B.
  • B
    EMC Masonry
    They did a wonderful job and I was confident in them doing the job. I called them up in the spring to come and look at the chimney because it had a lightish color to it, he was supposed to stop by but he never did but other than that I was very satisfied. I would recommend them. He wasn't the cheapest but he was the most expensive.
    - Linda P.
  • A
    The Superior Chimney Sweep Co
    When they  clean out the chimney they found a few problems the tile near timble was broken also the tile above it was crack and we  also had a hole in chimney were there use to be stove in basement and found  2nd tile from top was cracked they said i will need liner to correct the problems i will call them for est.
    - michael s.
  • B
    Majestic Hardscapes & Masonry LLC
    I had an appointment with him and he was a half hour late. I just put that on aside. He quoted $2600 for the original job. He was just going to do a particular job, which was re-pointing the chimney, but when another company came, they said that the job was supposed to be done in a specific way; so it got more involved. I don’t want to say anything bad but I would not have gone with them. It was the best experience. I had to call him a couple of times before he called me back.
    - Linda P.
  • A
    EMC Masonry
    The estimate was for $4800. The previous company that came did not mention anything about the caps being improperly installed initially. He is going to put covers on the top so that there is no leaking inside the chimney. Though it is extra, it is really needed to be done. He seemed very knowledgeable and informative. It seemed like he really knew what he was talking about.
    - Linda P.
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