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Pest Control reviews in Cambridge

  • A
    Ultra Safe Pest Management Inc
    Rats dug a tunnel under out deck, so we hired Ultra Pest. They set up 7 bait stations and come quarterly to inspect/replace the baits. We have been using them for several years. They send e-mail reminder, set up appointment by phone and show up on time. Living in the city, rats are unavoidable, we have not had any serious problem so far with their service. Quite happy.
    - Ching-Mi S.
  • A
    Home and Business Pest Control
    A couple of weeks ago we noticed significant wasp activity around our house, so we called Nathan at Home and Business Pest Control. As I work in engineering, I have a tendency to carefully analyze and learn options before making a decision. So I asked Nate about the exact chemical compound he would use. I was extremely pleased by his absolute openness, competence and kindness. He thoroughly explained to me all the available options, as well as their safety, until I could feel comfortable. We then walked over to the area to be sprayed, and Nathan checked it thoroughly. Then, with his characteristic enthusiasm, he remarked: "Wait ... these are not wasps. These are honeybees! They are awesome and I would never spray them." The visit was then concluded with no action, and much happiness on my part at having honeybees at home. He didn't want any payment, so I had to insist to give him a tip, to at least pay for the gas. What I found remarkable about Nathan is his passion for understanding animals and their ecosystem. He is essentially a scientist, and he pours his soul into his profession. I loved interacting with him, will hire him again, and will recommend him to my friends. The world needs more business owners like Nathan!
    - Davide M.
  • A
    EHS Pest Services
    Shane did a visual inspection and assessment of a rat problem on my property caused by improper trash containment on an adjacent property. He was polite, knowledgeable, and efficient. He gave me a few suggestions for dealing with the problem on my side of the fence, but made clear that a permanent solution lies with my neighbor's adherence to sanitary code. He did not pressure me to hire EHS immediately, leaving me with the intention of calling them in at a later date, if the problem with my neighbor cannot be resolved.
    - Arthur L.
  • A
    Waltham Pest Control
    WPC called us back the same day and we scheduled an appointment for several days later. They send email confirmation of scheduled appointment and a reminder. The technician (Mark) arrived on time during the scheduled four hour window. He did inspection of property and explained his findings in detail. Thankfully nothing was found and no further action was required. Mark was very courteous, efficient and knowledgeable.
    - Carolyn L.
  • A
    Green Planet Pest Control
    Very pleased with the work. They were knowledgeable, studied the house and diagnosed what needed to be done. We haven't seen any ants since they visited. I only give them a C on Punctuality because they lost our work order on the day they were originally supposed to come. When I called them about this they were very apologetic and sent over a truck almost immediately so it was not a lasting issue and I would hire them again without reservation.
    - NANCY Y.
  • B
    EHS Pest Services
    I had problems with their sending an incorrect bill and with a delay by one week. I had to email them to remind them that service had not been done that week. They apologized. One week was missed, but service was extended by another week, so total of 4 visits were made as contracted.
    - Susan F.
  • C
    NW Pest Control Inc
    Many communication issues with scheduling initial consult and actual service. Office did not seem to relay the correct information to the field agents. Office did not have our quote on file. Never received reminder call as promised the day before scheduled service date. A calamity of errors. It took about 3 weeks to get it all straightened out. Service was finally performed, and no sign of ants so far 11 days later.
    - DEBORAH O.
  • C
    Ultra Safe Pest Management Inc
    We found bed bugs in the house which had bit myself, my wife, and my toddler, and infant.. We called Ultra Safe, and the tech was great, and helped us decide on the thermal treatment + conventional treatment which they call "dusting" (which cost $2700, and roughly 2x the cost of the conventional treatment). So we moved out for 2 nights while they performed the treatment, moved back in but got bit by more bed bugs (about a dozen bites on myself, and another dozen on my wife). We were told that's because the "dusting" requires a few days to work, but we moved out anyway. The tech even came back and said he did not see any signs of bed bug activity. After 2 nights, we moved back in only to find more live bed bugs in a spot the tech did not check (he checked the mattress but not our headboard, which is where it turns out the bed bugs were hiding). I threw out the headboard, and the next day, we woke up to more bites and found another live bed bug in our guest bedroom (this was a room that was treated with the thermal heat). Ultra Safe did say they would come back for more of the conventional treatment but they are not available for more than a week from now. So we plan on moving out again tomorrow, and don't have a clear plan from Ultra Safe on how they plan to resolve this situation given that the treatment has not been effective. They are professional, and the tech is nice, but our nightmare continues. We will update this review when the situation is fully resolved.
    - Daniel C.
  • A
    Ultra Safe Pest Management Inc
    The company was very easy to work and very accommodating. They came on time, followed up with a report and when I called for additional information concerning the location of the ants, I received a quick reply. I would definitely recommend Ultra Safe Pest Management.
    - Sara R.
  • A
    Green Planet Pest Control
    My experience with Green Planet was exceptional. Collin was very responsive, even calling on a Saturday to assure me he had received my message. They were able to address the problem that week and showed up exactly on time. Collin was knowledgeable, professional, and respectful. He identified the problem immediately and even helped me take down some vegetation around where the ants were accessing my home. I am very happy and confident with their work and would recommend them to anyone!
    - Meredith B.
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Pest Exterminators in Cambridge

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