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Hospital Care reviews in Cambridge

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  • It is a wonderful program and hospital. We like it's interconnection with the hospital including all the doctors who we see that are affiliated with the hospital. We also like the quality of the staffing. They also have an exercise program plus various education programs. It is a community hospital with a world class cardiac program.

    - Robert C.
  • The staff at the Mt. Auburn Emergency Room was notified of my condition and as soon as I arrived I was immediately sent for a CT scan for a confirming diagnosis. Yes, I did have a blood clot and I spent 2 nights in the hospital being treated. My stay was over the weekend yet all non-routine tests were still performed (ultrasound and other scans). The nursing staff was very patient and answered all my questions and taught me to self-inject a blood clot buster drug so that I would be able to leave the hospital sooner. The pulmonary specialist also visited me on two occasions over the course of the weekend. This was my first overnight stay in a hospital so it was pretty scary yet I always felt in good hands. The transport staff always arrived on time to transport me to the different scanning areas and always returned on time to bring me back to my room. My room was large and could have included three other patients. Thankfully I had the room to myself. The room also included free TV service.
    - Paula F.
  • She is still in high school. They didn't want to give her a cast and wanted her to stay quiet. He gave her a brace. He doesn't specialize in children. He just doesn't understand that it's impossible for her to stay quiet. She is 16. She's active, an athlete, and doesn't stay quiet. It's terrific, it's my first choice, but, it's not for children. We went there when she broke her leg when she was three, we went there, and everything was fine, as they had a specialist for children. I give them higher ratings but would suggest it is good for grownups (at least, this particular doctor), but, not kids. I would go there, again.
    - Hope S.
  • Everything is at MIT (dentistry, optometrist, primary care, etc). The dentist has everything in place. I'm delighted with the staff there. It's not like the hospital where one has to wait for centuries. I have an appointment and go in on time. The office is small enough to be comfortable and pleasant. The availability is excellent because if they contact people they send them to their emergency care which is in the first floor and if the emergency care has a question or whatever then the doctor comes down himself. Dr. Green is my dentist and Dr. Diamond is my MD. The staff is very friendly. The doctor's communication is very clear. The billing and administration is smooth. I've used them for 15 years and I'm not going to stop using them.
    - ROTHMAN D.
  • We went into the hospital on Friday night for a scheduled induction. It was busy at the hospital, so my husband and I were put in a windowless overflow room (not nearly as nice as the birthing suites). The induction ended up taking 36 hours. During that time, the nurses took excellent care of me. They checked on me regularly, and were very responsive whenever I pressed the call button. One of the nurses helped me track down a shower in the staff bathroom, since my room wasn't fully equipped. Once I went into labor, we were moved into one of the birthing suites, a beautiful room with a view of the Charles River, Harvard, and the Boston skyline. This room not only had a shower, but offered a jacuzzi tub. My labor nurse was wonderful; she was very open to my desire to deliver as naturally as possible, and she coached my husband, as he helped me through the labor. After our daughter was born, we were moved to a small but comfortable single occupancy recovery room. Here again all the nurses were wonderful. During the two days that I recovered, the nurses made a point of teaching us what we would need to know to start taking care of our daughter (how to feed, change, and swaddles her). Three different lactation consultants also checked in on us to provide support and advice. Overall, we had a great experience at Mt. Auburn Hospital, and I would highly recommend it to other expectant mothers.
    - Meredith M.
  • First I was checked in, by a receptionist-type, who was very pleasant, even though having too many tasks. Then a nurse did a quick physical and asked questions e.g., my medications, any heart problems etc. She entered the information in a document that found its way to the nurse who eventually tended me. She also had a hand in triage--deciding what patients should be seen before others. Since urinary retention can cause kidney damage in few hours, I was tended to quickly, before some others. Installing a catheter was performed by a (male) nurse, who showed me how to manage it at home. He too was pleasant. There was a hierarchy of care givers: first the male nurse; then a physicians assistant, a resident, and finally a staff MD, all of whom had to look in on me before I could leave. It was waiting for all these people to drop by that took so much time. I left with a set if written instructions, based on what information I had supplied and the work performed. The record keeping was good. All in all, the care was thorough: I was interviewed at some length before being given treatment. My record was passed along (electronically) whatever staff member had use for it. The treatment provided by the nurse was (quickly) checked by three other people in the medical hierarchy. Everyone who saw me introduced themselves and otherwise gave the appearance of taking an interest in me.
    - Jennifer P.
  • I was admitted in July 2003 due to having an extremely low white cell count. I had gone into the Mt. Auburn walk-in clinic on a Sunday for ongoing flu-like symptoms and fever. When they couldn't get a hold of me by phone for follow up, the doctor who saw me came to my house, on a Sunday night, and told me that I had to be admitted immediately. I was diagnosed with leukemia the next day and spent 30 days in the hospital during my initial treatment. I continued going for both in- and out-patient care very regularly for the next year and a half and still go twice a year for testing. Through the entire experience, I was impressed by every level of the staff: nurses, doctors, residents, maintenance staff, transport, Radiology, Oncology and Hematology, social workers, and the support programs that were offered. There were a few problems, but surprisingly few considering the amount of time I've spent there - I was in the hospital for nearly 60 days total and have been in for countless visits.
    - JENNIFER H.
  • They were pretty good. I told the resident doctor that I didn?t think it was the virus any more and that I had stopped taking the antibiotic because it was making me sick, and that?s when she said that I would be admitted. They asked me for a urine sample and they gave me barium sulphate to drink which masked all infection and so they couldn?t find any infection of any kind. There were a lot of doctors but none of them gave me more than 1 or 2 minutes. They said that they would come back and see me but they never did.
    - Peter M.
  • Mount Auburn is one of the two local hospitals here and they are not overwhelming. They are very good at general things, and are actually good in cardiology. They are one of the leading cardiology hospitals even though they are not a big hospital. Using them would depend on what the emergency is. There was a problem with the billing but they worked it out. I don?t think the food was good but I don?t think it is any different from any other hospital. There was no problem with the parking.
    - Steven W.
  • The staff at Mt. Auburn was wonderful. They were attentive and helpful. The orthopedist visited me and explained why they were waiting to do the surgery until morning. He wanted to get the best team together and have them all be well rested. (I certainly wasn't going anywhere.) The nurses worked hard to make me comfortable and allowed me to sleep without disturbing me. The staff listened to my concerns re: my prognosis, my healing, my mobility, etc. They kept me an extra day so that I would feel ready to go home.
    - ANNE S.
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Hospitals in Cambridge

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