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Gas Leak Repair reviews in Cambridge

  • A
    Champ Plumbing & Heating
    Steve and his team have done numerous jobs for us over the last 7 years.  They are the best!  Most recently, we had a serious gas leak.  Steve and his team responded immediately, gave us an honest appraisal of the situation.  They explained our options, the differences in costs between the options and the pros and cons.  We got an estimate for the work within 12 hours and the work began the next day.  Steve and Jorge are both incredibly knowledgeable about the trade and I trust them completely.  Steve, as the plumbing inspector for Medford, has great relationships with other area inspectors and is able to efficiently pull permits for necessary work and understands what it takes to meet code.  Highly recommend this company!  
    - Marnie G.
  • A
    Paul was very easy to get in touch with, straight-forward, knowledgeable, and professional. I had to balance coordinating with Paul and our appliance delivery service, Paul made it very easy. He and his son did a great job carefully installing my new oven. I would definitely contact them again for any plumbing or heating work.
    - Andrea L.
  • A
    Marcellos Design & Builders
    The job went very well. The quality of the work was what I was most impressed with, especially the quality of carpenters who did all of the finish work. The carpenters astutely picked up issues with the cabinet design spacing and corrected for it. You hear stories of contractors being absent from the job site for extended periods of time, but Marcello's team worked diligently to finish the job. Once everything started to come together, they often worked Saturdays to get everything wrapped up as quickly as possible. Marcello and his team were also responsive to my requests. One example of this was the under cabinet lights. Due to the color scheme I wanted 'cool' white lights rather than 'warm' lights. They also had to be low profile. The electrician brought me 3 options before finding what ended up being a perfect fit for what I was looking for. 

    I recommend Marcello without reservation. It was a pleasure working with him.
    - Natalie B.
  • A
    Alewife Plumbing
    I own Picante Mexican Grill in Cambridge. When we opened on Friday we had no hot water. I went on Angie's List and called
    Alewife Co. Susan answered the phone I told what my problem was she said she would see what she could do.
    To my delight she called back in a very short period of time and said somebody was on there way. It just so happened we developed a gas leak just after lunch. When Jim walked he said he smelled gas. He took care of the gas leak in
    very short order and did same with the water heater. I would like to thank Susan ,Jim and the Alewife Co. The rates were very reasonable. I now have a new plumbing company that I would highly recommend.
    To Susan,Jim and Alewife Co.
    Thank You
    Richard Faulkner
    Picante Mexican Grill
    735 Massachusetts Ave.
    Cambridge Ma.
    - Richard F.
  • F
    Pann Home Services Inc
    I have used Pann several times.  They are very expensive but I had been willing to pay their fees because they were responsive and reliable.  They answered the phone when you called, they made an appointment and they showed up for the appointment.  In my latest experience with them they were neither responsive nor reliable.  I no longer believe they are worth the expense.
    I arranged for Pann to install a new range and remove the old one in my apartment.  Originally they were scheduled to do the work on Monday, 2/25/13.  This appointment had to be rescheduled.  I was told the appointment was rescheduled for Wednesday, 2/27/13.  They said the technicians would arrive between 8:00 am and noon.  I arranged to have a person at the apartment to meet them.  At 11:30 am when they had not arrived, I called Pann.  They told me they had made a mistake and the appointment was scheduled for Thursday, 2/28/13.  When I expressed my unhappiness and asked what they could do to make matters right, they said that "mistakes are made" and there was nothing they could do, the appointment was for Thursday.  I told them I had arranged for a person to be at the apartment and he had been there and waited for 4 hours.  When I agreed to the Thursday appointment, I asked if my appointment could be the first of the day since they had made the scheduling mistake.  They said this could not be done but they would make my appointment the second of the day.  I explained that the person who was going to meet them could only be there between 8:00 and 10:00 am.  They said they could not guarantee the technicians would be there by 10:00 am.  I asked what they could do for me because they had made the mistake.  They said they would not charge me the service fee.  I later learned that they don't charge the service fee anyway if you have work done.  They attempted to bamboozle me with this false offer of not charging a service fee.  On Thursday, even though my appointment was supposed to be the second of the day, they did not arrive until 11:30 am.  They did the work but again it was very expensive.
    - Rick W.
  • A
    Papalia Home Services
    We had a small gas leak which NStar had located. Called Papalia to get an estimate, as we'd used them before, about 2 years ago.
    The technician was out the next day, very pleasant. But he could not easily proceed because of where the gas line was. He offered to cut open the cabinet himself, but recommended we have the builder do it. I appreciated the honest advice, and took it.
    When the cabinet was opened, I called, and they were out the very next day. The same nice person came out, and after I approved the estimate, he proceeded.
    Everything was done correctly, cleanly, quickly and professionally.
    I'd definitely use them again.
    - greg c.
  • A
    Allen Plumbing & Heating Inc
    I had read good reviews, and this was a local company, so I thought I'd give them a try. The experience was great right from the start: quick call back from a professional person who described how their services work and did the scheduling, reminder call the day before, and a call to tell me when the technician was on his way. Aaron, the plumber, arrived in a big truck with, it seemed, a store-full of equipment available. He was professional, friendly, and most importantly for me (a lay-person who knows NOTHING) non-condescending. He explained how the estimate would work, explained what he was doing all along and how much each step would cost, gave me options and double checked on what I wanted, and even answered questions about unrelated items (i asked about bath tub refinishing in passing).  It was one stop shopping for everything I listed above.
    I got all this done in one morning, am set for the  heating season, and have a place I will feel secure in calling in case of emergency. Thank you Allen Plumbing and Aaron!

    - Riikka M.
  • A
    Kerivan-Lane, Inc.
    After rescheduling to start a day later, they showed up, did high quality work in a little less time than they estimated. It's still workingflawlessly a couple of months later, which is enough time to merit a good review.The guys were courteous, professional, and likable.
    - AUSTEN H.
  • A
    William J Malcomb & Sons Inc
    They referred me to air conditioning company that was very good when my air conditioner had a problem. They are excellent. It didn't take that long, they diagnosed the problem right away and they didn't charge me for more work, they didn't do more work than I needed. I am about to call them to do something else.
    - TERESA N.
  • A
    CCL Mechanical LLC
    They are great! When I called, Annette was very nice on the phone and booked us in for an appointment the next day. Chris ended up running a bit late the next day, but Annette called me to let me know he would be late and offered to reschedule if it didn't work for our schedule. It was totally fine for us and Chris came over. He took care of disconnecting the dryer gas and shutting off that gas line and removed a dead gas pipe from the ceiling. We then discovered we had a dead gas pipe in the ceiling in another room, and he took that out as well and didn't even charge extra. Chris was great and personable, and I was particularly impressed that he put booties on over his shoes when he came into the house. We've had a lot of workers in our house and no one has done that before! The price seemed a little high to us, but I must admit that we have no previous experience with issues like this. The whole job took around 1.5 hours, so 185 seemed a little high (the price was actually 205 with a 10% Angies list discount). But, they were reliable and excellent, so we definitely recommend them highly and would use them again.
    - Stephen C.
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Gas Repair Services in Cambridge

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