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Computer Repair reviews in Cambridge

  • A
    I couldn't be happier with John's work. He responded quickly to my request and was able to be flexible around my schedule. He arrived on time and was friendly and professional. The actual work was flawless. He took extra time to make sure the TV hung evenly and concealed all of the wires. He even helped me set up all of the software features afterwards. No mess even with drilling into the drywall. The price included the labor, mounting bracket, and cords, and was super reasonable. I'm so happy with his work and I love my new TV!
    - Susan L.
  • A
    They were the best company to deal with from start to finish. Not only did they install our system. They continue to remotely manage it, so I get the best possible service all the time. There fees and designs are super fair
    - Meg C.
  • A
    The work was great, Dariusz is beyond conscientious. He actually talked me out of spending more than I planned. My home system is is now organized and we're down to a single remote. I'm not a lawyer, but I think it might be criminally irresponsible not to purchase from Q Audio. Dariusz is that rare audiophile who has a practical side -- I'm sure if you wanted a 4 thousand dollar turntable paired with 10 thousand dollar tube amplifier he'd be more than happy to help.
    - Mark L.
  • A
    Shawn was great.  He came by quickly when I first called, diagnosed the problem with my home theater, and arranged to get a broken component fixed quickly -- right before Thanksgiving, no less.  He was also very responsive by email to questions.  When his crew reinstalled the component, they added a ventilation system to keep the system cool.  They were punctual, nice, and efficient.  Highly recommended.
    - John G.
  • A
    Fantastic experience from beginning to end!  Shawn walked me through the options and he was extremely knowledgable about the various product solutions, as well as, being tuned into the aesthetics of the solutions. He and his team were punctual, cleaned up  the minimal mess that occurred during the job and they were extremely professional. Shawn had some great suggestions about future projects too, but wasn't pushy about them. He just presented them as things to think about and what the cost will be. I will definitely look to Shawn and his team for all of our future projects.
    - Scott F.
  • A
    Several hours after I purchased the Big Deal for this service, the provider contacted me to make an appointment. He was able to come just two days later and arrived at the arranged time. He performed the work courteously, neatly, and quietly within an hour and at no additional cost. He also performed a few unexpected extra gestures, like moving back a piece of furniture and labeling one of the components. There are several comparable deals at higher cost available on the List, but I cannot imagine what more I might have gained by using any other provider.
    - ROB L.
  • A
    There was no sound coming from one of our speakers. The turntable (we still have a lot of old records) was also not working. I found Dariusz Dobrolinski and Q Audio by Googling "stereo repairs Cambridge MA," which turned up glowing reports on Yelp. I sent Dariusz an e-mail, and he replied within a day and was at our house the day after that. He solved the problem of the nonfunctioning speaker: it had been incorrectly reconnected after being moved while other work was done in that room; also a part in the amplifier needed replacing. He also fixed the turntable and sorted the jungle of wires neatly. Lastly, he made some optional suggestions for improving the sound quality of the speakers in the future in case we were interested. He did all of this within an hour--and that includes going to a store to get the replacement part--and charged us a grand total of $85. On top of that, he is a very nice man, and I was happy to meet him.
    - Jacqueline B.
  • A
    The work was done quickly, and delivered earlier than promised.  After reviewing all of the footage (over 4 hours), I can say they did an excellent job of converting film that was over 50 years old.
    - Gerald W.
  • A
    Outstanding. Lee writes for AVS forum on home theater issues. He's a true expert in the industry and a trusted source for all things audio, video, speakers, DAC, amps, etc. This guy really knows his stuff. He was friendly and professional.
    - CAROL S.
  • A
    We were doing a  complete house renovation and wanted to put in a complete music, TV, security and lighting system.  We talked to many different media specialists but decided on Shawn Armstrong from Kreative AV mainly because of  his sincerity and we just trusted him and we are so glad we did.  His personal service (he works extremely hard) and quality and pride of work can not be given a high enough rating. Shawn and his team were prompt, easy to work with and extremely professional.  We were given options in price and quality all along the way and Shawn explained why we should go one way or another.  There was never any pressure, just comparisons so we could make an educated decision.
    We are extremely pleased with the system.  There are always a few glitches getting things set up and Shawn responded immediately whenever we had a question, even coming over on the weekend and in the evening.  If you choose a house automation /audio visual system, you will be very pleased not only with a great system but with excellent service.
    - Eric E.
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Computer And Electronic Services in Cambridge

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