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Banking reviews in Cambridge

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  • In the end, our mortgage was approved, but it was the worst experience ever.  While the officers and employees at the local branch were very nice, the loan processor and loan underwriter were impossible to deal with.  Together my daughter and I have purchased 7 homes over the years.  Never has the loan process been so convoluted and difficult.  We were given a list of documents to be provided and submitted them as requested, over and over again.  Then each day they would request something new.  Each time we submitted a document, they failed to acknowledge it.  They ignored our emails and phone calls.  Bottom line, DO NOT USE TD BANK FOR A MORTGAGE!  I am just trying to save other Angie's list members the unbelievable headache that we went through for a small mortgage with a 30% down payment.
    - Patricia D.
  • We have had DCU as our bank for a couple of years now, after opening an account to get a car loan through them. Their staff members have always been polite and helpful, and their loan rates were much better than the other places we looked. The problems we had (not getting a discount on the interest rate for our loan as promised) were solved quickly when we contacted them. I use my phone to take pictures of checks to deposit them, and their online banking to pay all my bills.
    I've referred them to family and friends. SO much better than dealing with one of the big banks! Only two drawbacks--
    1- not having ATMs everywhere, but honestly I don't use cash that much-- easier to use my ATM card.
    2- you can't change your PIN number for your ATM card-- I've never heard of any other bank that does this. Frustrating, but pretty small when it comes to the big picture.
    - Jill S.
  • I have used Bank of America since I opened up a bank account in college. I think they are great. I have always been happy with them. I would recommend them. I think they are always really friendly. They are very responsive. If you have a problem with your credit card, like a charge they will take it right off and investigate it for you. They are just customer focused.
    - April W.
  • Very well. They had the best rates, reasonable fees, and were very professional and organized. Whole process went quite smoothly
    - Nicholas R.
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Banks in Cambridge

Companies below are listed in alphabetical order.

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