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Recent Appliance Repair Reviews in Cambridge

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    Baker Elman Plumbing
    I feel extremely fortunate to have found Baker Elman Plumbing. When I find a company I can trust and does high quality work, I stick with them. And that's my experience with Baker Elman; it has been nothing but wonderful. Here's why. I am in the process of replacing an old, leaky toilet in my mom's home, but it has been a bit of a saga trying to find the right toilet to fit an awkwardly shaped space. When her toilet first started leaking, I called another plumbing company which I also found through Angie's List that I won't name. Their plumbers came in, took a picture of where/how the toilet was leaking, and told me that there was no way to fix it; it would have to be replaced. This took about 15 minutes. Strangely, the toilet started leaking more profusely after they left. They charged me $200 and sent me two options for doing work: one estimate for them providing a new toilet and installing it, and a different option for if I provided the new toilet for them to install. Both estimates were over $500. In addition, they recommended I get an elongated toilet. Although they didn't seem bad, I wasn't that positively impressed with my experience with the company--their price nor their sense of work ethic (they had to change their schedule arrive 3 times on the same day as they were running late-- so I continued to do my research and that's when I came across Baker Elman Plumbing. To shorten this story, when the Baker Elman plumber came today, he removed my mom's old toilet, but then when he was about to install the new one, he noticed that the toilet bowl I had had delivered was broken (When he went to unpack it, he heard parts clanking around that shouldn't be.) So, he then reinstalled my mom's old toilet AND FIXED THE LEAK, so that the toilet is better functioning, while I wait for the new toilet to arrive. This, of course, was in direct contrast to the first plumbers who not only told me the leak couldn't be fixed, but in fact, seem to make the leak worse. (In addition, it turns out for the space where I have to put the toilet, I shouldn't have an elongated toilet. It needs to be round, so that my mom can use it safely.) I value companies that hold themselves to a high level of professionalism, accountability, and integrity, and Baker Elman is just that. Even though their prices are very reasonable, the care, competence and integrity shown by their company from the owner--who reads emails from her customers-- to their technicians is something you really can't put a price on.
    - SONYA B.
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    Sila was incredibly helpful during this time consuming, difficult, complicated, and incredibly frustrating process. In addition to all the usual things a contractor would do as part of installing new gas appliances, Sila's technicians and staff also spent a lot of additional time customizing invoices and estimates to meet the excessive demands of the insurance companies that were paying our claims; doing research; advising us, etc. I also appreciate that technicians in the field are empowered to work with customers to find solutions in-situ. Every house and situation is different. While we did not end up having to pay out of pocket for the cost of replacing our gas appliances and boiler, we have used Sila for a lot of other work that we have paid for, and will continue to use them. While you will not get bargain basement pricing from Sila, they know what they are doing and when you are dealing with gas and plumbing, that's what you want.
    - Susan D.
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    Floros Plumbing and Heating
    Pedros is very professional and did an outstanding job at my six unit rental property. The work involved replacing very old cast iron sewage pipes in the basement that many other plumbers refused to do because of the complexity of the job. The job came out perfect and I will be using him from now on for all my plumbing needs. He is very professional!! I plan on using him for all my rental properties.
    - Nick D.
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    Floros Plumbing and Heating
    Petros responded to the request promptly and even tried to help me fix the problem myself. It was unfortunately outside my skill set (Pipes were glued together that shouldn't have been), Petros showed up the same day and finished and even taught me a few tricks that will have to try out.
    - Sean W.
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    ACE Handyman Services of Greater Boston
    From start to finish, Ace was professional, courteous, and communicative. They quickly responded to my inquiry, scheduled the appointment promptly, and in performing the service were very conscientious when observing social distancing guidelines. They did exactly what I needed and the quality of the work is excellent. A terrific experience and I will happily work with them again!
    - Douglas S.
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    ACE Handyman Services of Greater Boston
    He was very honest and told me my windows were in great shape. Cost him a job! Very kind, prompt, and professional.
    - Sandi S.
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    J M Appliance Service
    The service call was great. James was pleasant and did a terrific job repairing my dryer. He was fantastic to deal with from the time I made my initial phone call right to the end of my service call. I would definitely recommend James for appliance repairs, and I would definitely hire him again.
    - Eileen M.
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    Affordable Appliance
    I got a call for a model number within 5 minutes of asking for a quote. They had someone out in less than 3 hours and it was fixed an hour later. The tech was great about explaining what the issue was and what needed to be done after the call to make sure we didn't have a recurrence. I couldn't be happier.
    - Jean M.
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    Quarry Hills Plumbing & HVAC
    Excellent work! Beautiful job mounting the water heater and hooking up all the connections as well as installing a new electrical outlet. Bill came prior to the job in order to create exit piping due to our new siding job that was in process- much appreciated! He spent quite a bit of time explaining the systems we might choose and answering our questions. Very professional and a pleasure to work with. Everything was immaculate when he finished the job. Highly recommend!
    - Joanne K.
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    Daniel E Cadotte Plumbing & Heating
    Great communication & responsive service. I was not only impressed with the work, but the guy replaced the insulation and clean the whole area.
    - Robert M.
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Appliance Services in Cambridge

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