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Outdoor Living reviews in Burlington

  • A
    Boston Leak Techs
    They did the job perfectly! They are very busy but came as a favor to a relative. I was left hanging by an incompetent Kelsey Pools that pretended to fix twice. Just hire the right person in the first place and save yourself a lot of trouble. Thank You to Boston Leak Techs and a job well done!
    - Phyllis L.
  • F
    I am taking legal action against this company. They left us with a severe pool leak that he pretended to fix (BTW he told me to put the light back in myself the first time I went in the pool! Knowing there was extreme damage in the housing) He also told us "You'll never get anyone to fix this because they are all busy! Imagine doing that to a customer and leaving us hanging at the beginning of summer? Can you imagine someone doing that to his mother? Very bad! Always in a hurry and just leaves you hanging with problems they couldn't solve!
    - Phyllis L.
  • A
    Holmes Pools
    Holmes Pools was terrific from start to finish. They came out promptly and replaced a gasket. The leak stopped. They left everything clean and neat. They also gave me good advice. I was grateful and will definitely call on them again if needed.
    - Linda P.
  • A
    Holmes Pools
    Excellent service! My call was received by a most helpful Amanda. The owner, Wendell Holmes, called that night to get more information. In spite of this being a small repair and my being a new customer, I was fortunate enough to get an appointment the next day. Matt and Tom arrived on time and were kind and professional. They certainly knew what they were doing. They replaced the seals and filter carefully and skillfully. Matt answered all my questions. They were so easy to deal with and I also appreciated that they cleaned up well. Bottom line: the leak was fixed, I was delighted with their service, and highly recommend Holmes Pools.
    - Linda P.
  • A
    Gibraltar Pools
    Sales was great and install crew was very good start to finish. There was one piece damaged, they had a new one out in a day. They suggested placement of pool and why. The only criticism I would give is not removing all boxes from pool materials, our town requires cutting and bundling of all cardboard so that fell to us. But overall very pleased and would recommend to anyone.
    - Mark L.
  • C
    Pools By Us Plus
    I'll start with the things that were done very well:
    - high level of communication throughout the process
    - returned same day after a major pool part was missing and it was delivered by the pool place...I'll give them an A for effort but this turned out to be a mistake
    - was prompt and polite
    A few things happened that made me give the 2 star rating:
    - paid an extra $300 to and quot;work with an existing deckand quot; and yet I have very large gaps between the pool and deck...10 inches in some places
    - paid an extra $75 to and quot;work with a salt water systemand quot; and yet parts were left out, the system was inoperable and I spent a few days completing the hosing connections and getting it going myself
    - some very sharp rocks under the liner that have me worried about holes in the near future
    - walls bow in and out of the oval pool where they should be straight
    - felt like a rush job, would have preferred they come back the next day rather than come back after pool part was delivered just to get it done
    In summary, the husband wife team was polite, professional, and communicated well, but I wasn't happy with the over all experience because I felt nickel and dimed, and that my pool could have had a better level of install had they not been in such a rush.
    - George P.
  • D
    They did the job, and just left without letting us know how the everything went.  I thought the bill was a little high after I received it, and I called them eight times with no response.  When I did get a hold of him, he was rude to me.  I won't do business with them anymore
    - Patricia K.
  • A
    Frank J O'Reilly Electrical Service
    We had a very hard time trying to find an electrician with any availability. I finally came to Angie's list and found Frank. He called me the same day, came and gave me a free estimate and was back the very next day to do the job. Very professional, helpful, and provided excellent service. We would definitely hire him again.
    - Johanna B.
  • A
    Pool Pro Restoration & Service
    Very professional repair done in less than 90 minutes at 8AM in the morning (exactly then they said they would show up). In the past they also came out to install a disconnect for my filter so I can actually remove the filter head and clean it every winter as you are supposed to. That was also roughly $150 and I thought in both cases the price was extremely fair for the work completed.
    - Alexander B.
  • A
    Frank J O'Reilly Electrical Service
    Frank arrived on time and was very professional. Turned out the problem was the timer was off! Despite my embarrassment I appreciated the service being punctual and at least it was established there are 2 circuits to the pool shed/pump which led to my confusion.
    - Peter R.
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Outdoor Services in Burlington

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