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Plumber reviews in Brookline

  • F
    Mr Fix It Plumbing
    Very disappointing. I have used this company on several occasions in the past. When I had work done on my rental units I get called for my credit card details for payment or I have an invoice emailed to me for payment. For some strange reason on the last visit to fix the same problem, the plumber demanded payment from my tenants without first contacting me for payment. I would have been happy to provide payment details in advance. The plumber FAILED to show up for the last appointment ultimately resulting in mounting frustration for my tenant. This was a particularly difficult time for me because I was out of town dealing with family issues. The end result was my tenant moving out in sheer frustration. I find the whole situation baffling as I've had what I thought was a good long term relationship with David. Very unprofessional, inconsiderate and selfish attitude resulting in negative impact on my rental business. Not acceptable. Beware.
    - Ade L.
  • F
    Fotis Construction & Remodeling/Fotis Mechanical
    Despite 3 weeks of trying to schedule this service, Fotis never showed up. They were due on two separate occasions and never arrived. I texted and called the head office several times and never got a call back once they had stood me up. I would not recommend this business.
    - Edward S.
  • A
    DiOrio Builders & Designers Inc
    We hired DiOrio Builders and Designers to take on a massive project: full gut renovation of our master bathroom and powder room, and a partial renovation of another full bathroom. Like most big projects, this took longer and cost more than expected because of unanticipated events, many of which were out of our control (eg, mold, new code regulations, supply backorders, etc.) However, Derek and his team worked extremely hard to make it all come together and deliver 3 beautifully renovated bathrooms that passed inspection with flying colors. In addition to being professionals who truly took pride in a job well done, the team was pleasant, considerate, and extremely careful of keeping the work area & surroundings clean. This was particularly important, as we moved out of the house for 2 weeks during the demolition phase, but were back during the rest of the construction. With 2 young kids, we appreciated the care the team took to keep dust and dirt under control. Derek also kept an open line of communication, and we were able to have open and honest discussions of some difficult next steps. Thank you for doing a wonderful job!
    - Leonard Wholey W.
  • A
    Baker Elman Plumbing
    I can't speak highly enough about my experience with Baker Elman Plumbing. Everyone from their office administrators to the plumbers were responsive, professional, helpful, and patient. I began a small update of my bathroom. At first, I worked with Bathfitter to install a new shower. This was not an enjoyable experience with one problem after another happening. One of those being that when Bathfitter installed in the new shower, they hit the vanity so hard that they broke the plumbing underneath. So, I then needed to find a plumber to replace the plumbing and vanity. I found Baker Elman and they were fantastic to work with, particularly after Bathfitter. For example, when they removed the vanity, they saw that Bathfitter didn't properly seal the tub to the floor (no seal at all) so they solved that problem for me. They also were extremely helpful and patient with me as I dealt with the challenges of Home Depot (from damaged product to wrong products altogether). The initial work was just to install a new vanity and plumbing but they were so fantastic that I ended up getting a toilet through them to install as well as the faucet fixture for the vanity. I wish I found them in the beginning because I would have done everything through them!
    - Franceen S.
  • F
    Affordable Drain Flow
    Call was not redirected to Julio. Someone else gave me an appointment at 3:30-4:00 today. Waited more than 2 hours and no show. Was never informed that he would be late. When I called, the response I got was we were busy today.
    - Sue C.
  • A
    William D Osenton & Son Inc
    He always responds quickly to calls and comes within a day or so. He's a bit idiosyncratic (he doesn't seem to remember us despite coming to our place several times), but he does the work promptly and efficiently.
    - David H.
  • A
    McKenzie Plumbing & Heating
    The person who came was pleasant and very efficient. He warned me that the kitchen faucet was going to continue to be a problem and that I would need to replace the faucet. Since it's not very old, that was not happy news and his prediction has come true, it has come loose and begun to leak again. I found the cost high, but I think that plumbers are very expensive and I don't feel qualified to say that it was unreasonable for the work that was done.
    - kathleen s.
  • A
    Bay State Refinishing & Remodeling
    Overall, Bay State Remodeling did a great job. My kitchen/dining room remodel was done in 8 weeks from start to finish. They arrived when they said they were going to and for the most part communicated clearly what would happen when. The only issues with communication occurred during transition from one project manager to another during time out of the office for the primary project manager. David, Marcelo, Eliezer, and Gino worked very hard to ensure that I was happy with the final result, coming back several times as needed to finish everything.
    - Deborah N.
  • A
    Rhino Rooter
    David called back promptly and was able to send someone quickly to address a backed up main drain. They got the waste pipe flowing again but it backed up again within 2 days. Another trip was required to get the waste flowing, and then a third to do an extensive cutting/drilling out of the roots from a tree that was the cause of the problem. Cleanup after the job was good. I wish they could have done this in one visit, without the hassle of the second backup, but I guess all's well that ends well. David was very good at responding promptly and communicating what needed to be done.
    - Nancy T.
  • A
    Baker Elman Plumbing
    Great. Fast, courteous service. Volunteered to answer questions on other issues and even do one or two very small "fixes" while in the house. I am changing to them as my regular plumbers. Excellent phone service, prompt, everyone was very nice. I've had five plumbers/helpers so far, all excellent. They are great.
    - Robin R.
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Plumbers in Brookline

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