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Chimney & Fireplace reviews in Brookline

  • A
    Tim from Master Chimney Sweepers just left. Highly professional, knowledgeable, prompt, courteous. He did not put on a hard sell like so many chimney sweeps. He pointed out work that should take place now, next year, in coming years, and allowed me to make my assessments and decisions. He's the first sweep who gave me a useful schedule to think about for future work. All in all a very positive experience. Tim concrete filled in an ash chute under the fireplace, cleaned the heat and the fireplace flues.
    - Raphael L.
  • A
    He was friendly, explained everything he was doing and was very busy with other work and yet still made the time to come see us. He told us that he didn't want us without heat that day and he fulfilled that promise. That's what we're so pleased with. I will be using him again.
    - MARK L.
  • A
    Eugene and Raphael were prompt, polite, and hard working. Eugene made sure to complete all the projects on time and within the budget. He had to re-point a large area on the side of the house. He set up scaffolding and finished the job on time. He did 3 separate jobs for us and I would hire him again. We did get an estimate from another contractor and Eugene's plan was more sensible and economical. We are very happy we chose Eugene.
    - alida c.
  • A
    It went great! Email communication during planning was great. In-person & SMS communication with Bruno was great during construction. Wrap-up with Junior was also great! I don't use "great" often, but it applies here: all our emails were replied to within a few hours, and our text messages within a few minutes. The project started in time, took as long as quoted, finished on time, and was in-budget. And there was not litter or debris left around after they finished! We'll start with MasonWorks for our next project. They are a little pricier than some, but not out of line. And I didn't have to stress or be distracted by the project before, during, or after. That's woth a lot to me.
    - Michael A.
  • F
    The 5 star ventilation company installed the chimney liner and removed the existing cap.  They NEVER installed the new cap.  As of now, I still do not have a chimney cap on the chimney although I have called them many times.  The people who answer the phone are rude and unhelpful!!!
    - Fran P.
  • A
    Showed up on-time and did a very professional job. Made some recommendations to seal the exterior of the chimney. There was no pressure sales just a careful recommendation. Because of the professionalism, I had him also look at the heating system. He cleaned the ducts and inspected the air handlers. I highly recommend Superior.
    - robert p.
  • A
    I called Newton Roofing to make an appointment to see the damage and give us an estimated cost to repair the Skylight. I received a call back from Rich Mellow the General Manager who said that he would come at 8 AM the following morning to inspect the damage. He came at 8:05 AM and went onto my roof and came down to let me know that the good news was that my roof was okay but a neighbors chimney cap was blown onto my skylight (attached row house next door) and broke a window through which water was leaking into my house. He advised me to call a glass specialist to replace that skylight pane and then returned to the roof to tape up the hole temporarily until the pane could be replaced. He even took several photos and sent them to me as documentation. He was very courteous and professional and even when I asked for an invoice said that it was too small a job and the company would probably not charge me for the call.
    - Jack G.
  • A
    My experience with Castle Slate Roofing could best be rated as A++ from beginning to end. The Company's owner, Kevin, provided a detailed and easily understandable pricing scenario within a one week timeframe following his inspection of my various roof issues. He scheduled and completed the necessary work on a timely basis, all the while keeping me apprised of his findings and progress. The staff was hardworking and competent from start to finish and all supplies and accompanying debris were cleaned and removed on a daily basis. I was VERY IMPRESSED and would unequivocally and enthusiastically employe their services again if the need arises.
    - Ellen N.
  • A
    We were pleased with all the work done. All the personnel, from the company owners to the crew, were responsive, accommodating and skilled. Calls and emails were returned promptly. They were flexible and fair when unforeseen issues arose. The project took longer than we thought it would because we are in an historical district and didn't know the city would dictate what could and couldn't be done on the roof.
    - Eve J.
  • A
    Eugene and Raphael were great taking out the chimney in just a day and a half with pretty much no peripheral damage except what couldn't realistically be avoided. Eugene even put down some new concrete at the base of the chimney since the bricks went below the basement floor. Definitely would hire again for any masonry needs.
    - Brandon Z.
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Chimney And Fireplace Contractors in Brookline

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