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Recent Appliance Repair Reviews in Brookline

  • A
    Baker Elman Plumbing
    An overall great experience in less than 2 days all my plumbing related problems were repaired. Crew was totally professional and responded quickly. I will definitely use again for my plumbing needs.
    - Michael P.
  • A
    Baker Elman Plumbing
    I feel extremely fortunate to have found Baker Elman Plumbing. When I find a company I can trust and does high quality work, I stick with them. And that's my experience with Baker Elman; it has been nothing but wonderful. Here's why. I am in the process of replacing an old, leaky toilet in my mom's home, but it has been a bit of a saga trying to find the right toilet to fit an awkwardly shaped space. When her toilet first started leaking, I called another plumbing company which I also found through Angie's List that I won't name. Their plumbers came in, took a picture of where/how the toilet was leaking, and told me that there was no way to fix it; it would have to be replaced. This took about 15 minutes. Strangely, the toilet started leaking more profusely after they left. They charged me $200 and sent me two options for doing work: one estimate for them providing a new toilet and installing it, and a different option for if I provided the new toilet for them to install. Both estimates were over $500. In addition, they recommended I get an elongated toilet. Although they didn't seem bad, I wasn't that positively impressed with my experience with the company--their price nor their sense of work ethic (they had to change their schedule arrive 3 times on the same day as they were running late-- so I continued to do my research and that's when I came across Baker Elman Plumbing. To shorten this story, when the Baker Elman plumber came today, he removed my mom's old toilet, but then when he was about to install the new one, he noticed that the toilet bowl I had had delivered was broken (When he went to unpack it, he heard parts clanking around that shouldn't be.) So, he then reinstalled my mom's old toilet AND FIXED THE LEAK, so that the toilet is better functioning, while I wait for the new toilet to arrive. This, of course, was in direct contrast to the first plumbers who not only told me the leak couldn't be fixed, but in fact, seem to make the leak worse. (In addition, it turns out for the space where I have to put the toilet, I shouldn't have an elongated toilet. It needs to be round, so that my mom can use it safely.) I value companies that hold themselves to a high level of professionalism, accountability, and integrity, and Baker Elman is just that. Even though their prices are very reasonable, the care, competence and integrity shown by their company from the owner--who reads emails from her customers-- to their technicians is something you really can't put a price on.
    - SONYA B.
  • A
    Choice Home Warranty
    Went well. Al was a good communicator; he explained details of the policy and services in a professional courteous manner.
    - Pierre G.
  • A
    Northeast Appliance Pro's Inc.
    Awesome, called me first thing Monday, had parts on Wednesday, came right by and was in and out in 30 min. Very professional.
    - Allen L.
  • A
    Sila
    Sila was incredibly helpful during this time consuming, difficult, complicated, and incredibly frustrating process. In addition to all the usual things a contractor would do as part of installing new gas appliances, Sila's technicians and staff also spent a lot of additional time customizing invoices and estimates to meet the excessive demands of the insurance companies that were paying our claims; doing research; advising us, etc. I also appreciate that technicians in the field are empowered to work with customers to find solutions in-situ. Every house and situation is different. While we did not end up having to pay out of pocket for the cost of replacing our gas appliances and boiler, we have used Sila for a lot of other work that we have paid for, and will continue to use them. While you will not get bargain basement pricing from Sila, they know what they are doing and when you are dealing with gas and plumbing, that's what you want.
    - Susan D.
  • A
    Affordable Appliance
    After having spoken to other companies with a significant wait time. The owner was able to provide same day swift service. Technician was polite and professional. Cost was reasonable. Would hire again
    - Arthur A.
  • A
    Affordable Appliance
    This company got back to me the quickest of all the ones I reached out to, and a technician was out to see our washer within a day. He was able to quickly diagnose and fix the problem. Price was as expected. Will call this company again for future repairs.
    - Zoya B.
  • A
    Floros Plumbing and Heating
    Pedros is very professional and did an outstanding job at my six unit rental property. The work involved replacing very old cast iron sewage pipes in the basement that many other plumbers refused to do because of the complexity of the job. The job came out perfect and I will be using him from now on for all my plumbing needs. He is very professional!! I plan on using him for all my rental properties.
    - Nick D.
  • A
    Joseph Downey Small Job Specialist
    Everything Joe does is excellent. The work is always done well and completed on time and the bid is always the lowest. Very hard-working gentleman. I recommend him for any of your home projects or difficult jobs - or even the small jobs too. Plus, Mr. Downey is a professional - he is courteous and conscientious and trustworthy - which is a MAJOR factor in property management. Guy is worth is weight in gold.
    - William F.
  • A
    J M Appliance Service
    The service call was great. James was pleasant and did a terrific job repairing my dryer. He was fantastic to deal with from the time I made my initial phone call right to the end of my service call. I would definitely recommend James for appliance repairs, and I would definitely hire him again.
    - Eileen M.
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Appliance Repair Services in Brookline

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