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Find Top-Rated Brookfield Home Cleaning Services

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House Cleaning reviews in Brookfield

Real People ~ Real Reviews ~ Real Results

  • When we first reached out to Star Cleaning for information Gercy was very responsive and clear on what work her crew would do for the deep clean and then the biweekly cleaning. Our schedule for the first clean was very tight and we were very appreciative that Gercy was able to fit us in on short notice. We paid $210 (which we expected) for the first deep clean and the house looked clean and move in ready. Everything was fantastic and straight forward.
    The problem we had with Gercy was the bi-weekly cleaning and the pricing. I had sent an email to Gercy confirming the pricing we had talked about on the phone AND had an additional discussion on what the price would be (2 cleanings for $125.00 a month). When Star Cleaning came a second time, and this time without Gercy, they told me that the cost for ONE cleaning was going to be $135.00 I told the woman in charge that was not what Gercy and I discussed and told her we were going to be $125 for 2 cleanings. She said I could pay $125 for this one and then talk with Gercy later, so that's what I did feeling completely played. I wasn't not going to pay these ladies for their work because they did a great job. I emailed Gercy the next day and told her what had happened and wanted to come to some sort of agreement going forward. My emails were not returned till a week later.


    - Conor D.
  • They, ServiceMaster of Upstate NY, never finished. They were supposed to finish in September, 2013.  ServiceMaster of Upstate NY never removed the odor, never finished the proposed work to remove the odor, drastically over billed my insurance company, damaged my modem, were reluctant to return phone calls, and tracked dirt and mud into my cottage which they never cleaned up. I use that cottage only on occasion so I had to leave ServiceMaster of Upstate NY a key. I trusted them to do work when I was not there and they did little or no work. I cannot tell they did any work. They moved several items around in my cottage and never put the items back were they found it. They left my cottage in complete disarray.
    - Theodore A.
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Home Cleaning Services in Brookfield

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