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Find Top-Rated Brighton Bathtub Refinishers

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Bathtub Refinishing reviews in Brighton

  • A
    It was smoothly! The workers were always on time, they were very professional and neat. Everything that Lio and I talked/discussed about the job was done. He is trustworthy and responsible, it is easy dealing with Lio. I am very pleased with my new bathroom, the job was done in a timely manner and it was affordable. I had no headaches whatsoever!!!
    - Erica R.
  • A
    Jose called 15 minutes before they were due to arrive and he and Yuri arrived exactly when they said they would.  The carefully and methodically prepared the tub and covered everything else in the bathroom.  They told us exactly what they were going to do and upon completion, they told us how to care for the tub.  They were friendly, courteous and professional.
    The tub looks great and the bathroom was left extremely clean,
    One more thing:  Martha was the woman I spoke with when I originally contacted Baystate.  She was very friendly and professional.  She took the time to listen and patiently answered every question that I had.
    I highly recommend this company and would certainly use them again.
    - Dovid K.
  • A
    First of all, before anyone balks at the price for our job, let me say that it was a lot more involved than most. Two bathrooms, lots of tile surfaces, and we wanted to use multiple colors in a somewhat complex way. But look at it this way: 5 days, less than $5000, 2 fantastic bathroom makeovers. Boom! (My daughter and I are following up with the painting and accessorizing ourselves, probably putting the whole job at around $6000 for two 'looks like new' bathroom makeovers.) Brian came to do the estimate. He was very thorough, listened well, was patient with color indecision, and wrote up everything accurately and completely in our job order/quote. He answered our questions and explained how our job would progress, so that we would only have one bathroom out of commission at a time and so that each color had time to dry before an adjacent color needed to go on. Our job was scheduled for a couple of weeks later. Pat was our installer, apparently because he was experienced with the larger projects. That man was a working machine! He worked fast and non-stop for the full five days he was here, the last day being particularly long to make sure he left everything just as I wanted it. He was scrupulous about laying drop cloths and taping up plastic to protect my home from drips and overspray. I even teased him about how much plastic he laid and hung in areas of my bedroom that didn't seem close enough to the bathroom door to be in danger. (Even so, a bit of overspray found its way through, which Brian, who was backing up and supervising Pat, happily came to remove.) This work is messy and stinky and physically demanding, with steps and layering that has to happen on a precise timetable. Pat kept at it without let-up except for a planned lunch break or an occasional unplanned break when something took longer than expected to dry, and was pleasant and considerate the whole time. This even though he began and ended each day with a commute in heavy traffic from Boston to New Hampshire! Everyone I dealt with directly or even spoke to on the phone conveyed extreme pride in their product and their professionalism, with good reason. I love the results!! (I will post pictures, but I do not work as relentlessly as Pat, so it will be awhile before I get the painting, etc. done.)
    - JERI LEA K.
  • A
    Cost ? Bay State was not the least expensive (contract price was $7,750 ? extras relocating bathtub shower head and framing shelf
    $500, Electrical circuit breaker $125, add GFI and bathroom recess light $250) but since it was more like a turnkey project, it was worth the extra expense to me.  I appreciate Ray showing good faith by starting work before Bay State received the first 10% deposit under the contract because we had run out of checks and new checkbook had not yet arrived.  Ray agreed to purchase
    the wall tiles I had selected from Home Depot, and the grout (floor and wall) for me first, and to pick up the floor tiles I had bought from Lowes. Ray also purchased the new showerhead and valve with hose for the bathtub through his supplier, which saved me time.  Ray was flexible when I wanted to add a GFI outlet near the sink, as well as a recess ceiling light above the bathtub, as these additions did delay the project, and I know Ray had another project after mine so he was working to complete my project promptly. Ray gave a good suggestion to build a shelf along the new wall around the bathtub so we did not have to build a soap enclosure into the wall. 
    Timing - very punctual. Workmen always arriving within time frame promised.  Work completed in timely manner and regular feedback given on how different aspects of the job would affect the completion date.  With regard to relocating shower head to the opposite wall, Ray and David both said they would not know if it could be done till the wall was opened, not giving false expectations.  Later, the job was completed within their estimation.  They were clear about possible delays caused by the need to
    wait for inspections (plumbing, electrical, etc), which were beyond their control. These disclosures showed me professionalism and experience in the business in providing proper time estimates.
    Helpful ? e.g. When my granite supplier was giving me trouble about coming to the site to enlarge the opening of the hole they had
    made on the granite vanity countertop for my drain pipe (They had made it too small), David helped by taking the granite vanity countertop to his own granite supplier to enlarge the hole for me so the plumber would not be further delayed in installing the faucet and drain cover for the sink.
    Workmanship ? Very satisfied. The team regularly asked me for feedback and to 'test' things out and quickly report back to them if anything was less than satisfactory.  Edison and his team did a good job, and offered a good suggestion about where to locate the toilet bidet spray.  Milano did the refinishing of my bathtub.  He was detailed and careful, and also explained the important aspects of care for the refinished bathtub.  He gave a printed instructions for care and cleaning of the refinished tub. Bay State said to call any time if there were queries or concerns regarding proper care.  On day of final handover, David personally did the final inspection. He went over the whole bathroom from top to bottom and found some slightly less than perfectly painted areas behind the vanity and a small part of the door frame that had some peeling paint. Without having to request, David arranged for these
    imperfections to be fixed before handing over.
    - Adrienne C.
  • A
    It went great!  When I first called I believe I talked to Ray.  He was friendly and we immediately set up a date to have our bathtub refinished. He then emailed us a set of  instructions for preparation and information on how to care for our refinished tub.  When I had concerns about the preparation, I emailed Ray and he just told me not to worry which was great b/c I tend to worry too much! Russell arrived at my door right on time last Friday and did the work scraping the old caulking off and refinishing the tub. After he left I had a question so I called and Helen was very nice and answered it for me. The following Monday, Russell arrived on time again and did the re-caulking and added the skid proof surface.  The tub looks even better than when I bought the condo back in 1999!
    - Maryalice P.
  • A
    A very old white tub and original 4 foot white tile walls were refinished. They were chipped as well as yellowed. After stripping them and patching where necessary, they were painted with an acrylic paint. They are now a beautiful, shiny, pure white. The whole bathroom now looks brand new. I liked it so much, that we had them do the bathroom in the rental apartment.
    - Armida M.
  • A
    They did a good job preparing us for what we needed to do beforehand and how long the tub would be out of service. They worked quickly and neatly. The finish is smooth and so far holding up well. It has returned the tub to useful service at a very reasonable price. It was a long wait for them, nearly 5 weeks, but part of that was my own limited availability. They were very careful to make sure you understood their pricing and provided a written appointment-estimate.
    - E Libby H.
  • A
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    - Mac Chinsomboon C.
  • A
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    - Joyce L.
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Bathtub Refinishers in Brighton

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