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EUROSWEEP CHIMNEY SERVICE

Founded 1989 • Angie's List since July 2001

B Rated | 25 Reviews

Description

6 EMPLOYEES, NO SUBS, CHARGES BY TIME AND MATERIALS. MAY CHARGE TRAVEL CHARGES. 24 HOUR EMERGENCY SERVICE FOR ANIMALS CAUGHT IN CHIMNEY OR HOMEOWNERS WITHOUT HEAT. LICENSE#: 919-25, LICENSE#: 148078, & LICENSE#: 2407. ...

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Verified Reviews

A few reviews for this pro…

F

RATED

11/18/2020

Terrible experience overall. We had a ventless unit put in and have had issues from day one. Pilot light goes off constantly. Multiple calls and shoddy service. Final straw was when they came to look at the unit and the man was so rude and condescending I had to get my husband involved- not because I was intimidated- but because I could not tolerate his sexist and dismissive manner. I called immed...

DESCRIPTION OF WORK
Ventless gas unit

CATEGORY chimney caps,fireplaces

F

RATED

01/12/2019

The responding representative was able to start the pilot for manual use but didn’t realize until I pointed it out that the auto starter still wasn’t working. He said he’d look into it and get back to me. After not getting a follow-up call i proceeded to call THREE or MORE times and was told we’ll get back to you. Guess what they never did. I would have rather they said ‘I’m sorry we can’t help yo...

DESCRIPTION OF WORK
My fireplace’s remote starter wasn’t working.

CATEGORY fireplaces

A

RATED

12/11/2014

I called this morning and was able to get an appointment in the early afternoon.  They gave me a window of 1-4 pm, and called me to update the time.  Arrived by 1:30.  The woman I made the appointment with was friendly and explained everything to me, including possible costs.  The guys also explained everything to me as they were working and were very pleasant.  I would absolutely recommend them!

DESCRIPTION OF WORK
Clean chimney

CATEGORY fireplaces

F

RATED

07/31/2010

Loreen, the owner's wife, has NO business in customer service, because she absoutely killed the whole deal. We were willing to pay thousands of dollars to do what they told us had to be done and she ruined the whole thing by being nasty and rude and trying to overcharge us. In the end, we decided to dump them and it was a good thing we did. Our chimney never needed to be taken apart and we had a r...

DESCRIPTION OF WORK
We had fumes coming into the house and needed a chimney liner. They told us the whole chimney had to be rearranged inside because a liner would never fit. They did a lot of talking and used scare tactics. They quoted one price over the phone and gave a higher price when the work was done. They did a chimney scan and an inspection which they charged for. They pulled bait and switch tactics saying they would waive fees for one thing if we continued on with them and when it came to the next step they charged us saying they had no idea what we were talking about. The person who came out quoted one price and the owner's wife charged us even when we were told certain fees would be waived.

CATEGORY chimney repair

F

RATED

11/03/2009

This was one of the worst experiences we have ever had with a company in 20 years of home ownership. Not only were we charged for just getting an estimate, the sales person was patronizing and used an incredibly high pressure "scare tactic" approach to get business. When we received the writeup, there were MATERIAL misrepresentations as to the current state of our chimney and flues. We will be rep...

DESCRIPTION OF WORK
Estimate for work to be performed on firebox, chimney, liners

CATEGORY chimney sweep,masonry,chimney caps,chimney repair,fireplaces

Services Offered

RESIDENTIAL & COMMERICAL. CHIMNEY CLEANING, LINERS, REBUILDING, REPOSITIONING, REPAIRS, ANIMAL REMOVAL, SYSTEM EVALUATIONS, PROBLEM SOLVING, CAPS, DAMPERS, ETC. FIREPLACES, WOODSTOVES, PELLET STOVES, OIL & GAS FURNACE FLUES, & HOT WATER HEATING FLUES EVALUATED, SWEPT, & REPAIRED. BLOCKAGE REMOVALS. NO HEAT AND HOT WATER EMERGENCIES. ANIMAL RESCUE OR REMOVAL FROM CHIMNEY. MASONRY.

Services Not Offered

BUILD CHIMNEY OR FIREPLACES, AIR DUCT CLEANING, DRYER VENT CLEANING, RETAIL STOVE OR COMPONENT SALES.

General Information
Free Estimates
NO
Payment Options
Check, Visa, MasterCard
Senior Discount
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Emergency Service
Yes
Warranties
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