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Deck Cleaning reviews in Braintree

  • A
    Hourihane Carpentry
    Lenny is a true professional, trustworthy, highly skilled, honest and punctual. I am thrilled we used him for the deck and we will continue to use him in the future. I highly recommend Hourihane Carpentry for any construction needs. The quality of Lenny's work is incredible and we were more than pleased with the cost.
    - michael c.
  • F
    Casey Power Washing
    Washed my deck which got the house dirty which they did not bother to rinse. Were to stain and seal the deck, did not sand so there are a lot of patchy areas. Didn't stain down between the cracks so there is still light wood stripes. Many drip marks both on the deck itself and also all over the concrete under the deck. Missed a lot of spots and had to come back twice but never would come back to see how it dried out to see the finished product. They stained the outside of the flower boxes but not the interiors, it looks really bad.

    The whole deck looks really bad and it wasn't cheap. Really upsetting, it actually looks worse to me now and my house is filthy. It's been 2 weeks and now there are weird stains all over it too.

    Am still not sure that the gutters were cleaned as contracted as they are still stopping up and pouring over. Was to reattach gutter in the back and did not do that.

    I don't want them to fix it at this point - I let them know about all these issues and they came back twice but as you can see from images it still looks horrific. I didi ask for my money back on the staining (figuring that at the least they did power wash the deck- even though really my deck looks so much worse than when they started) Nope, just came back and tried to fix it that second time.

    I am not sure why they didn't sand it. I could have done a better job myself and that's not saying much.
    My deck is ruined.

    My response to his response

    - Re: My response that the deck looked great - #1 - I did not want you back for a 4th attempt. #2 - It had been 3 weeks of being unable to use my deck #3 - You put signs up everywhere telling me not to go on the deck. I couldn't even walk into the back to look at it. So from the one 1/4 section I could look at it looked ok. #4You kept showing up with no notice and I was sick of feeling uncomfortable opening my window with someone there unexpected.

    - and quot;I know you weren't happy with the first coat so we touched it up then did another coat.and quot; - You missed entire sections and dripped paint everywhere. I have pictures of the first round of your finished product, I will post those too so there's no confusion in thinking that I was being over particular. I think you can agree I was not. I was not expecting miracles but I was shocked at how poor of a job was done.

    - Re: Not profiting enough off the job- I assume this is in response to my saying I wanted my money back on the staining. I am actually sorry to hear that you barely made money on it. I just wish you'd charged me an amount of money that would have gotten the job done correctly. At this point keep the money, I'd like to wash my hands of this.

    - and quot;we also washed a lot of green off your house during the rinse for no charge, I noticed you didn't mention thatand quot; - I would have had to notice that to mention it. Right now there's a layer of dirt on my house now so I can't really tell. Thanks for doing that. Once I can get all the dirt off I'll take a look.

    - ���I am willing to correct all issues, but your behavior has been tough to deal with, you have left me nasty messages then when I try to respond, you don't answer back.���

    Not sure how your difficulty in handling my unhappiness with the job interfered with you doing it correctly.

    Anyway, I'd agree with you if I read my 1 and quot;nastyand quot; email out of context. I will admit I sent an email where I stated I was unhappy.
    I'm not sure why you're indicating I sent more than one? Especially after you just wrote in your response what my last email said to you, and it was pretty polite.

    Context of said ���nasty��� email----~2/3 weeks after initial work I emailed you saying that the and quot;touch upand quot; that had been done on the
    deck still didn't look good. I was apologetic for bothering you. I conceded that the deck was large and old and a lot of work for the one guy you sent out to do it. That was too much work for him. So I understood but pointed out the issues so there was no confusion, and included pictures so you could see what I was talking about.

    You wrote back: and quot;No problem I'll fix itand quot; (An apology from you would have gone far at that point). Then you did not show up or
    schedule any time. 3-4 days went by with no word. Then I checked my bank account and saw you'd just cashed the remainder of my payment despite the job not being done. So yes I wrote and reiterated that it looked awful. I didn't apologize this time and instead I asked what exactly I was paying for with the money you'd just put in your hand. You'd been a ghost for nearly a week but felt entitled to get paid in full for a job that wasn't finished. You said you had to buy supplies with that money as if I'd not already given you $450 for that.

    That part though was my own fault for trusting you and handing you that 2nd check before I was able to look at the results. I really should not have done that. Lesson learned. So many lessons learned for me here which is the best I can say about it.

    And again re: fixing it - I am not interested - you should have checked your work and fixed it the 3rd time you'd came. Especially knowing I was unhappy. Nevermind the fact that you should have fixed it the first 2 times.
    - Jill S.
  • A
    The owner was very nice and responsive. The work was performed as scheduled and we were very happy with the results.
    - Diane F.
  • A
    Jeff's Power Washing
    - Kathleen F.
  • A
    Neponset Valley Construction
    The deck stainers showed up on time, did a great job, cleaned up afterwards and left the deck looking great.
    - Robert K.
  • A
    Breeze Carpentry & Construction
    Great, we were very impressed with Bill's knowledge of his trade.
    - jason f.
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Deck Cleaning Services in Braintree

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