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Chimney

Chimney Sweeping reviews in Braintree

  • F
    Resilience Home Maintenance
    We purchased a Groupon form Resilience Home Maintenance for a chimney cleaning. Dominick and Justin showed up to do the work. Everything seemed to go well at first. They talked us into purchasing a chimney cap and they installed it right then. Within six weeks, the cap started banging around whenever the wind would blow. We checked outside and could see that it was loose and flopping around. The chimney cap was either defective, or was not installed correctly. We have called and emailed Resilience repeatedly, when they bother to respond, they name a day that they will arrive to make the repair, but never show up or call. This has happened at least four times. We are assuming they do not intend to come fix the cap and we will have to call and pay another contractor to fix the problem.
    - Gail P.
  • A
    Chimney Chap Inc - South Shore Fireplace Inc
    The technician was prompt, courteous, clean, and professional. He cleaned up as he went along, and he provided me with a pdf of pictures of my fireplace and chimney flue so that I knew exactly what he was explaining. This also gave me great confidence in the work that he performed as well as an idea of what might need to be done in the future.
    - Debby B.
  • A
    Chimney Chap Inc - South Shore Fireplace Inc
    They did a great job. Respectful, on-time, gave me an honest assessment of my chimney...I will be calling them again for my annual cleaning and servicing. They even took pictures of my chimney and sent them along with a service report in an email so I could have a reference.
    - Debby B.
  • A
    Resilience Home Maintenance
    The guys were clean, neat and on time. Dominic was great from start to finish. He checked in the day before install, once the installers arrived and also the next day to make sure I was happy with the finished product.
    - Mark R.
  • A
    Resilience Home Maintenance
    The guys were great. They showed up when I was told they would. Dominic was in constant contact the days leading up to the install. He called to check in when the guys were on-site and also the following day to make sure everything was done to my satisfaction.
    - Mark R.
  • A
    Chimney Chap Inc - South Shore Fireplace Inc
    He arrived earlier and took a full hour to clean and inspect the chimney which hadn't been cleaned in at least 25 years. The chinmay was oil then last yeara converted to gas. He said the chimney had only minor debris and recommended we install liner eventually and a better rain cap and also to add a clean out door.  He addressed why we could need a liner and what to do until we have a liner installed (ie carbon monoxide alarm on all floors).  All in all we are very happy with the service provided and the attention to detail with both the work done and talking about the liner, etc recommendations. We highly recommend Chimney Chap.
    - Christopher K.
  • A
    Cape Ann Chimney & Hearth
    The inspector was early and very nice. He put down a tarp to not dirty my new carpet. It was quick maybe 20min but I have never had a chimney sweep before and read around that this is normal. Overall, pleasant experience and would use them again.
    - Marjorie R.
  • A
    Chimney Chap Inc - South Shore Fireplace Inc
    The inspector was very nice and was early (which was great). He put a tarp down to protect my rugs. This was my first chimney sweep ever so I was surprised how quick it was (20mins)- But while checking other reviews and other companies this is normal.
    I would use Chimney Chap again and I plan on using them next year to make some repairs.
    - Marjorie R.
  • C
    Complete Chimney Service Inc

    Once we finally agreed on a date, the job was done in a day and a half.  However, this company has very, very poor communication skills.  I had to repeatedly email and call them to get any response from them.  I requested a certificate of insurance at least 5 times before I received one for workers compensation coverage and one for business auto liability.  I have not received one for general liability coverage, which is the most important one.  I don't believe they have this coverage. which is most important when they're working on a roof and would make me hesitate before hiring them again. 

    If I receive a general liability certificate from them, I will amend this review to note that they do have this coverage.

    I really have no idea if the price was competitive because I didn't get other quotes.  I'm assuming that it was.


    - Bette D.
  • D
    Chimney Chap Inc - South Shore Fireplace Inc

    Update: The company reached me this morning. She responded few reasonable explanations.  I am removing the original comments that she see it unfair for them. BUT, I stand firm that I only got two estimates from them which is not four times mentioned below, and it took 2 full weeks to get the first estimate compared with the competitors within 2 days of the inspections.


    - Wai M Y.
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Chimney Sweeps in Braintree

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