Yale Appliance + Lighting

Founded 1923 • Angie's List since September 2002

A Rated | 235 Reviews

Description

We have been around since 1923 as a family-owned company and have survived and grown through Great and not so great depressions. We have always prided ourselves on being a truly service-oriented company, not just about an expansive 25,000 square foot display or even the sales expertise of highly trained salespeople. Service is not even about a low-pressure environment, where clients can choose between every major brand without the hassle or be protected by the industry's best price guarantee. It's quite simply actual service. Delivery and product service are the largest departments within Yale at 65 people and 25 vehicles. It is our commitment to you to deliver properly without damage and fix problem products quickly. Buying an appliance, lights, and plumbing at Yale is about sales and especially the service experience. We are now open on RTE 9 in Framingham, just past the Natick Mall at 215 Worcester Rd and in Hanover, on RT 53 at 548 Washington St. The Hanover, Framingham, and Boston/Dorchester locations proudly offer appliance sales, installation, and repair. Additional contact name - Steven Sheinkopf 617-822-6150...

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Verified Reviews

A few reviews for this pro…

B

RATED

08/27/2020

I have used them numerous times. The service guy came out and took a look at it. The salesman was very helpful in pointing about the machines. They set the installation date, came out, and installed it. The feet of the dryer was not aligned. They came out and fixed it right away with no charge.

DESCRIPTION OF WORK
They installed the dryer and took away the other one.

CATEGORY appliance repair

D

RATED

07/06/2020

Booking appointments fairly far out due to pandemic. Told them it was probably switch. Technician showed up and after 5 minutes said, "it's probably the switch". He didn't have one and said company would order and reschedule. A couple of days later, Yale called to schedule an appointment a further 3 weeks out to complete repair. I ordered switch on-line and received one business day later. Took me...

DESCRIPTION OF WORK
Fix switch on Bosch dishwasher

CATEGORY appliance repair

A

RATED

10/15/2019

It went great! I've been using this company since 1992 and I can't say enough good things about them. The staff is extremely knowledgeable and treat their customers like they are kings! They are always punctual and very clean. I would highly recommend them.

DESCRIPTION OF WORK
Replaced my induction cook top

CATEGORY appliance sales

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed]! Thank you so much for your business and for leaving this amazing review. Please let us know if there is anything we can ever help you with!
A

RATED

12/07/2018

We were pleased with Yale from our first phone call to ask about the refrigerator model we wanted through the completion of delivery. Got the fridge in less than a week from our order. The customer service for placing the order was excellent - just a few questions to make sure we had measured doorways, etc., and friendly agent. Communication of delivery process and timing was excellent and accurat...

DESCRIPTION OF WORK
Refrigerator purchase, delivery, installation

CATEGORY appliance sales

F

RATED

11/29/2018

They used to be good; now not so much. This coming from someone who has been a Yale customer since the 90's and has a house full of their appliances. I contacted Yale back in the first week of September to repair an older Bosch range, one that was originally purchased from them. As I write this in two days it will be December. The repair was botched plain and simple. There was a real disconnect be...

DESCRIPTION OF WORK
Repair of a kitchen stove.

CATEGORY appliance repair,small appliance repair,appliance sales

Services Offered

Home Appliance Sales, Service & Installation

Services Not Offered

Appliance repair, appliance installation, appliance delivery

General Information
Free Estimates
No
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
No
Emergency Service
No
Warranties
Yes