Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

Founded 1994 • Angie's List since October 2008

Not Rated| 17 Reviews

Description

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores. ...

Other local Pros in your area

A
Alterman Consulting

Small Business, Retail, Home office, and home IT services and support. Specialty in supporting Chiropractic, Psychotherapy practices and restaurants. Servicing MAC's, PC's, Cell phones and tablets. Experienced in diagnosing and resolving issues with Cable providers Filemaker Business Alliance member with 25 years of Filemaker experience. Set up and resolve Quicken issues..

Angie's List certified badge

Verified Reviews

A few reviews for this pro…

F

RATED

09/16/2015

I really do not like writing bad reviews yet consumer beware. It was a bad experience. We wanted BestBuy to install a entertainment center in our living room. It cost $200.00 upfront for Geek Squad to make recommendations that would then be absorbed into the full price upon installation. When it came down to getting the work done I'd try calling and asking for a date to begin  install my calls wer...

DESCRIPTION OF WORK
Was supposed to install entertainment system. 

CATEGORY computer repair

A

RATED

06/03/2014

I believe it was $99 for Geek Squad to come to the house...I can't even remember exactly now. There was no "extra" charge for anything....just whatever they quoted me on the phone.  He were very prompt; and answered all my questions. I called the Burlington, MA store; but this review is under "Framingham" because I couldn't figure out how to put it in for the Bur. store.....but it doesn't matter, ...

DESCRIPTION OF WORK
Geek Squad sent someone to my house to look at an issue with my pc.  I was very pleased! 

CATEGORY computer repair

C

RATED

02/11/2014

They turned out not to be great. They kind of screwed things up more than they fixed. They came to fix my Mac and installed software on there which actually started causing more problems. They were very polite but they didn't know about Macs. They sent somebody that did , theoretically, but they installed some anti-virus software that actually caused more problems.

DESCRIPTION OF WORK
I used GEEK SQUAD for computer repair and services.

CATEGORY computer repair

D

RATED

08/07/2013

I was told to make an appointment by phone, not at the store itself ( i went to the North Attleboro one), but using the 1-800 service.  When I called this number and gave my phone number, the person on the other end claimed I was "Kelly Jarvis from Townsend, Tennessee."  (You can't make this stuff up.)  Unable to convince the person otherwise, and thus, unable to set a date,  I went into the store...

DESCRIPTION OF WORK
A representative visited my house to check the computer's inability to connect to the Net by dial-up, which had worked fine prior to a past thunderstorm.   A previous visit to a different store (not a Best Buy) showed no problem getting online, so I figured the problem had to do with my home set-up.

CATEGORY computer repair

A

RATED

11/12/2012

Great they are true professionals.  theri systems for providing service really make a difference.

DESCRIPTION OF WORK
The Geek Squad is through Best Buy and all the work was done on the phone. I called and obtained the service of a tech immediately.  They were professional.  They listened and responded to my needs.  The work on two separate calls over a 2 month period took 2-3 hours each time. Their work fixed the problem and they stayed with me to make certain that I was satisfied and the problems were fixed.  Their systems let them work remotely and  I did not need to be present during the call. Overall this is very high value and definitely cheaper than other options I have used.

CATEGORY computer repair

Services Offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
No
Warranties
90 days