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Find Top-Rated Billerica Dog Groomers

There are 1 top-rated dog groomers in your area and 182 to avoid.

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Dog Grooming reviews in Billerica

Real People ~ Real Reviews ~ Real Results

  • This grooming place was highly recommended to me as a great place to have senior cats groomed as the owner was a former vet tech and would take extra care of my senior cat. When I called for an appointment I had to wait 2 weeks. I had a 9:00 appointment for my senior cat to have a lions cut. The owner did not even show up on time. I had to wait 20 minutes for her to show up. Called to check at 11:30 and was told everything was going well. Asked if the cat had been bathed and was told no-we clip, then bath, then finish clip. So my cat had already been there for 2.5 hours with nothing being done. At 12:30 I got a call saying they could not groom the cat because he had an explosion. I assumed that meant bathroom issue but it really meant he was not happy when they tried to put him on the table to start the process. The girl I was speaking with said he was hissing and growling and they were afraid he was going to bite them so the owner would not let them do the process. I was told to either have the cat sedated or I could find another groomer. All this being told to me by third party. The owner would not even get on the phone. She was telling the girl to tell me if she had gotten bitten she would have to go to the hospital and have IV antibiotics for 3 days. Needless to say I was really disappointed. If you are going to advertise cat grooming I expect you to have the tools to handle the job. I do not know of any cat that likes to have a bath. When I went to pick the cat up after being there all day with nothing done the excuse I was given was the possibility of a cat bite and she did not want the cat to have a heart attack on the table... I asked if she were allergic to cat bites and was told no but she had been bitten 3 times in 26 years and once had to go to the hospital because of an infection. I asked if she had the sleeve most groomers use when dealing with cats and she said no she did not use that. I was so exasperated I did not even ask how she expected to handle the cat or why she advertises cat grooming!
    - Karen M.
  • We took our two goldens here for grooming - both goldens are not used to being without us outside of the home. Neither dog likes to be crated, so the folks took our boys and leashed them in the corner (together) so they wouldn't have to be crated. We dropped the boys off at 10am, and we got a call at 1:30pm that both boys were done. The boys looked wonderful and seemed very happy! Would definitely take our boys here again!
    - Melissa B.
  • They groom my English Spaniel and they will cut its hair anyway you want it. They seem to like animals. My dog is very happy going there. Their prices are much reasonable than other places. They answer all questions. They use special shampoo, clean the ears and cut the nails. It is hard to get an appointment and they are really booked up.
    - Barbara P.
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    - renee r.
  • Excellent job! Always professional! They notice if the dog needs any kind of medical attention as well as my dog had an ear infection.
    - Linda C.
  • They provide great service.
    - MARY C M.
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Dog Groomers in Billerica

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