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Pet Care & Health reviews in Beverly

  • F
    SoHoCats Luxury Feline Hotel
    If there was a rating worse than F they deserve it. WE ENTRUSTED THE CARE OF OUR FUR BABY (Little Lebowski) TO SOHO CATS AND HE IS NOW DEAD. CAME HOME IN A BOX. They lost him on 10/11 when he got out their front door (no safety controls) and did not notify us for 4 1/2 days despite having emergency contacts. We were out of the country until 10/23 and felt helpless. Family members trying to get updates were treated very rudely by Sharon (co-owner) - unprofessional. They never activated the micro-chip. We did when we got home. They Published flyers stating untrue facts. Searched only a few blocks - not much effort. When asked why not expand the area and other status questions we were told they were the experts and not us. They DID NOT POST on social media until he had already been MISSING for FIVE DAYS. We did search beyond their suggestion. If you lose your client's cat you jump through hoops and all options ..... so much was not done. I was actually told it wasn't like they lost a child ..... really? You lost a member of our family. When Little Lebowski was killed on 11/4 on Rt. 128 (5 miles) from Soho Cat which we are assuming he was trying to find home (we don't live in Beverly). Our poor baby. Final kick in the pants: IVG in Woburn was told by Soho Cats (Alissa, co-owner) they they would pick up final arrangements. We got a call from the pet crematory that the bill was still pending. No response from Soho Cats. Note: they've been posting fake reviews across various internet sites to keep ratings up, etc. Many of these are false - which is sad since we rely on these to make good decisions. Bottom line: not a safe place for cats, no controls, no emergency plans. Lessons not learned - cats all hanging by the front door STILL.
    - Michelle C.
  • A
    SoHoCats Luxury Feline Hotel
    What a wonderful experience! Its like a jungle gym play place for your cats. They provide you with a number to text for updates on how your cat is going while you are away, which is great because we all know our cats are a part of our family. The price is VERY reasonable, for the services provided! They also offer yoga sessions with the cats, which is so unique and awesome! Bottom line is that I feel so comfortable leaving my cats in the care of the ladies at the SoHo cat hotel. We will use them every time to go on vacation!
    - Malorie A.
  • A
    Cushing Square Veterinary Clinic

    I highly recommend Cushing Square Veterinary Clinic. Dr. Dawn Binder and her staff were professional, kind and caring at all times towards me and my kitten.  They made us feel comfortable from the moment that we walked in.  There was a dog in the waiting room who was making my kitten nervous and the receptionist was good enough to notice this and to put us in another room.  Dr. Binder explained the procedure, what she was going to do and how long it was going to take.  She asked if I had any questions and took the time to answer them fully.  She told me that she would call right after the surgery was finished to update me. True to her word she called at the approximate time that she said she would to let me know that everything went well. My kitten did very well and had no complications after surgery. I look forward to seeing Dr. Binder and her staff again and would recommend them to anyone who is looking for an animal hospital.  It was a great overall experience.  



    - Rebecca E.
  • A
    The Hydrant Regency Corp

    During the day, the dogs are in a large area surrounded by a stockade fence. Almost the whole area is visible through the webcam on their website. It was reassuring to be able see my dog and to also see that one or both of the proprietors were often in that area, interacting with the dogs. There is also a covered area where the dogs can go if the weather is too hot or too cold.

    As I expected, my dog did not do too well with the separation, and stayed off by himself for the first few days. He relaxed somewhat afterwards. He was very clingy when I brought him home and would not let me leave the house without him. That is no reflection on the care he received at Hydrant Regency.

    My only reservation is that it was not possible to tour the facility before leaving my dog there. I could view the outdoor area, but not where the dogs ate or slept. But both proprietors clearly are dog people and enjoy being with the dogs.


    - ROSEMARY B.
  • A
    Farms Veterinary Clinic
    The experience was fine. I have used them for a long time. We put the cat down last week, and they were very good. They were very accommodating, they could have taken me in the same day, but I needed some time for myself and they acommodated my wishes. This was a tough thing for me, and they were very good about it. They gave me options and I could either hold him while they did it, or I could just leave. I just left, pretending I was leaving him for a check up. I called later in the day, and the vet spoke and gave me her thoughts on what had happened.
    - Linda G.
  • B
    DANVERS ANIMAL HOSPITAL
    This animal hospital was fine. They knew what they were doing and treated my cats well. They seemed to be more expensive than previous vets I have been to for similar services. They desk staff is slightly unfriendly so that turned me off a bit. I will go to a different vet next time, but may return here in the future if needed.
    - Elizabeth C.
  • A
    Fetch Pet Care
    I was referred to Fetch/Lisa in the spring, by a neighbor, and I had  her come on an occasional basis to walk and care for my dog and two cats when I worked a longer-than-usual day.  This worked out very well.  Recently, I have been caring for a family member's older cat who needs subcutaneous fluids injected daily, and this turned out to be a big challenge for me to hold the kitty down and do the treatment. So, I asked Lisa to come on a daily basis to hold the cat while I do the treatment.  She has been very helpful with this,   and even discounted the rate because it was a brief visit.  I couldn't have handled the cat without her help!
    - joanne j.
  • A
    Fetch Pet Care
    I was referred by my a neighbor.  I have used them 6 months and everything is going very well.  Lisa has been very flexible and accommodating.  She had been helping me with my dog and cat under difficult circumstances.
    - joanne j.
  • A
    FELINE HOSPITAL
    I have dealt with all of the vets at the Feline Hospital at one time or another, and they are all wonderful! Most recently, I've had several issues with a 12-year-old cat that I adopted in October. She's been there for constipation problems, dental work, and a bad reaction after stopping some antibiotics, and she's seen all three vets who are currently on staff. They are simply the most loving, caring vets I've ever met and they work very long hours. One of the vets called me at 10 PM one night to give me some test results that I was waiting for. Another called my sister (who was pet-sitting for me and made an emergency trip to the vet on Saturday) on a Sunday to find out how the cat was doing. Anytime you bring the cat in for anything other than a routine check-up, the staff calls later to check in and see how the cat is doing. I absolutely love the whole staff there and would never think of going anywhere else.
    - Jean R.
  • A
    FELINE HOSPITAL
    I like them. I have been taking my cats there for a long time. They treat all of the kitties like they are the best kitties in the world. When they had to put one of my cats to sleep, they sent me a hand written sympathy notes. They also plant a tree in memory of the cats.
    - Jean R.
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Pet Care Providers in Beverly

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