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American Chimney Pros

Founded 1998 • Angie's List since May 2010

B Rated | 16 Reviews

Description

A Member in good standing with the Better Business Bureau since their start in 1998, American Chimney Pros has serviced thousands of satisfied customers in Mass, and New Hampshire . Please call us for free estimates on chimney cleaning, masonry repair, chimney liners, caps, dampers, clean out doors, chimney venting problems, wood or pellet stove installations and removal, masonry waterproofing, animal removal, etc. Visit our informative website at www.amchimneypros.com for a full list of services. Please call 617-201-2318 to schedule an appointment today! ACP takes pride in our work and will stay on the job until its done right. We will beat any competitive estimate by 5%. License info: Mass Home Improvement Contractor's License #131792 and Construction Supervisor/Solid Fuel License CSSL-100196...

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Verified Reviews

A few reviews for this pro…

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RATED

07/12/2017

It was an awful lot of work for what he got paid. It wasn't in that bad of shape, but I'm picky. The chimney is only 30 years old. I've had it re-pointed a couple of times because the wood stove really eats up the chimney. I had brick left over and I went down to the masonry supply place with him. Everyone there knew him well. I got a couple of bids. It was a good price.

DESCRIPTION OF WORK
He rebuilt the chimney from below the roof up.

CATEGORY chimney repair

F

RATED

03/25/2016

Provider wasted my time, did an inspection to see how much business he could drum up instead of doing the specific work desired. I came home having expected the work had been done . I hired this company to clean the chimneyss. I asked for the price and arranged for someone to be home when they came. Instead of cleaning the chimney/flues they did an inspection and wrote up an exhaustive list of pro...

DESCRIPTION OF WORK
Fabricated a long laundry list of expensive proposals to do other work. They did not do the work for which they were hired, Provider caused unnecessary delay in my obtaining services because they did not do the service, hoping to squeeze enough income as possible out of work at our home.

CATEGORY chimney sweep,chimney repair

SERVICE PROVIDER RESPONSE

Dear Ms. [Member Name Removed]: American Chimney Pros has been in business for over 18 years, and we have a lot of loyal, satisfied customers. My business slogan is "Working to keep you safe", which I take seriously. When I came to your house, I did a full inspection of the fireplace and chimney, top to bottom. I did not do a cleaning because it did not need cleaning! I don't charge people for som...
A

RATED

10/18/2015

I have never used my fireplace outside one instance following a chimney sweep when I bought the home in 2009. I tried using it last week and my house smelled of smoke and I could see a little bit of smoke escaping the fireplace while I had a fire going. I was concerned there was a nest or something in it. I called Gary at 8:30AM on a Sunday morning. He works on Sundays and was available to come ov...

DESCRIPTION OF WORK
Inspection of fireplace chimney and wood stove

CATEGORY chimney sweep,chimney repair

A

RATED

03/30/2015

Gary was responsive, on time, professional and very pleasant.  Highly recommend him.

DESCRIPTION OF WORK
Gary and his team did a number of projects on our old house. - installed two chimney liners - installed 2 damper/caps on another chimney - repointed one chimney - fixed the inside of fireplace

CATEGORY chimney repair

SERVICE PROVIDER RESPONSE

Hi [member name removed] - Many thanks for taking the time to post this positive review about American Chimney Pros. We greatly appreciate it!
F

RATED

10/23/2013

I called on Friday, 10/18 and set up an appointment for 10/23 between 8am-9am.  By 9:15am no one had shown, so I called, and the person who answer, said there was no record in his log book of my appointment.  When I mentioned, I spoke to someone and set up the appointment, his reply was: "well, you got screwed". Needless to say, I won't be using them in future. Update to ACP's response; I called 6...

DESCRIPTION OF WORK
I scheduled American Chimney Pros to come and inspect my chimney to make sure it was clean and to see if any repairs were needed.

CATEGORY chimney sweep,chimney repair

SERVICE PROVIDER RESPONSE

Hi - I handle the ACP office, and inquired about this incident. The owner and his assistant are the only two people that schedule appointments in the book. Neither he, nor his assistant made an appointment with anyone for a Francis Avenue address. He suspects that you may have made your initial appointment call to a different company, thinking you had called American Chimney Pros. This happens occ...

Services Offered

24 hour emergency service. Chimney cleaning, and inspections. Liners, caps, Dampers, Clean out doors. Chimney and fireplace restoration, chimney rebuilds, flashing, and waterproofing. Wood or pellet stove installation and removal. Animal removal.

Services Not Offered

Gas fireplace installations

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard
Senior Discount
5%
Emergency Service
Yes
Warranties
No