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Recent Well & Water Pump Repair Reviews in Berkley

  • A
    Baker Elman Plumbing
    Simply put, I could not have asked for a better experience or a more professional and helpful service provider than Baker Elman. Here is the more detailed version.... I live in a part of Needham, MA that has an incredibly high-water table. Needless to say, having a reliable and highly functioning sump pump is essential to keeping my finished basement dry and for maintaining my sanity! Unfortunately, my electric back-up pump recently stopped working so I called Baker Elman as I needed someone who can give me the peace of mind and confidence that this project will be done right and I knew they were the right firm for the job given previous interactions I’ve had with this wonderful firm and their super helpful and knowledgeable staff. I had a very tight timeline as I had nanny moving into our basement bedroom in under a week and the pump was in the closet within her bedroom so I was hoping to avoid disturbing her after moving in. With the help of Lisa, a very nice and super helpful member of the office staff, in just a matter of a few short days, they were able remove the malfunctioning battery back-up pump and replace that with a much more powerful and reliable Zolar pump! Having a generator made this an option for me, which David Elman, the owner of the firm as well as Frank one of the awesome technicians both suggested! Next order of business was minimizing the natural running noise of the pump as our nanny’s bed was less than 4 feet away from the pump closet. Lisa put me in touch with another one of Baker Elman technicians, Smith, who had exceptional carpentry skills. Within 24 hours of me calling and speaking with Lisa, I had Smith come out to my house, measure the pump closet area, and build a custom, wooden insulated cover that substantially reduced the noise of the pump and the running water!! Smith also added insulation to the closet walls to further reduce any sounds from the pump area!!! He was incredibly professional, friendly and helpful! These guys are not just pros at their trade, but they take customer service to a whole new level. I cannot thank David, Lisa, Smith and Frank and the rest of the incredible Baker Elman team enough. You guys have a customer for life.
    - Michael M.
  • A
    Baker Elman Plumbing
    Simply put, I could not have asked for a better experience or a more professional and helpful service provider than Baker Elman. Here is the more detailed version.... I live in a part of Needham, MA that has an incredibly high-water table. Needless to say, having a reliable and highly functioning sump pump is essential to keeping my finished basement dry and for maintaining my sanity! Unfortunately, my electric back-up pump recently stopped working so I called Baker Elman as I needed someone who can give me the peace of mind and confidence that this project will be done right and I knew they were the right firm for the job given previous interactions I’ve had with this wonderful firm and their super helpful and knowledgeable staff. I had a very tight timeline as I had nanny moving into our basement bedroom in under a week and the pump was in the closet within her bedroom so I was hoping to avoid disturbing her after moving in. With the help of Lisa, a very nice and super helpful member of the office staff, in just a matter of a few short days, they were able remove the malfunctioning battery back-up pump and replace that with a much more powerful and reliable Zolar pump! Having a generator made this an option for me, which David Elman, the owner of the firm as well as Frank one of the awesome technicians both suggested! Next order of business was minimizing the natural running noise of the pump as our nanny’s bed was less than 4 feet away from the pump closet. Lisa put me in touch with another one of Baker Elman technicians, Smith, who had exceptional carpentry skills. Within 24 hours of me calling and speaking with Lisa, Smith came out to my house, measured the pump closet area, and built a custom, wooden insulated cover that substantially reduced the noise of the pump and the running water!! Smith also added insulation to the closet walls to further reduce any sounds from the pump area!!! He was incredibly professional, very friendly and super helpful! These guys are not just pros at their trade, but they take customer service to a whole new level. I cannot thank David, Lisa, Smith and Frank and the rest of the wonderful Baker Elman team enough. You guys have a customer for life.
    - Michael M.
  • A
    Drycrete Waterproofing
    I want to express my sincere appreciation for the team at DryCrete, especially Jason, for giving my family and I the much needed confidence and peace of mind in our new sump pump system at our home! We live in a very wet part of town in Needham, MA where our pump would run 3-4x per hour…daily. Our original pump that came with the house worked fine however it was very loud (the thump from the valve was driving us nuts) and did not provide any info on the pumping activity or send any alerts informing us of any issues with the pump and rising water level. Jason understood how important having a reliable and quiet pump was to me and my family and handled the installation himself! He was very professional, diligent and friendly throughout the entire process both onsite and with follow up dialogue over phone/text. Thanks to Jason and the team at DryCrete as well as the PumpSpy system, we now have a robust and reliable pump management system that gives me all of the info I need via an app on my phone, alerts me of any issues should anything happen and best of all, it’s so quiet that we can’t even hear our pump running!! THANK YOU!!
    - Michael M.
  • A
    Cummings Well & Pump Services Inc.
    Fabulously. It was not a cookie cutter repair and the company devised a plan and performed the repair quickly and professionally.
    - Sharon T.
  • A
    Peter Zereski Plumbing & Heating
    We've hired Zereski Plumbing a few times now and every time Pete and his team have done an outstanding job and unlike several other plumbers we've come across over the years Pete is highly responsive - and the thing I like most is if he cannot accept a job because he's busy, he tells you, and doesn't leave you hanging. Additionally Pete and his team are thoughtful in their approach and conscientious. Highly recommend. Will hire again.
    - Henry K.
  • A
    Aquatek Filtration & Pump Service Inc
    Better than I could have expected. Water stopped on a Saturday morning and I called Aqua Tek - 10 minutes later Terry (the owner) called back while obviously in line shopping and talked me through a few quick fix=it options while I texted him photos - he taught me how to bypass our filtration system so we could have water for the weekend and he said he'd call to set up an appointment to come Monday or Tuesday. He followed up Monday, came to the house Tuesday by himself and worked on our very complicated system for 3 hours by himself, cleaning out a nasty filter system as well as our radon bubbler and hauling some pretty heavy canisters solo. Terry was pleasant, helfpful, did not overcharge us, and left us feeling better about our system. We have a complex combo of water pump, radon bubbler and filtration system and after working with numerous other repair companies, Aqua Tek has been the first company that seems to actually understand how all the pieces are meant to fit together. I wish we had found him sooner. Cannot recommend highly enough.
    - Amanda M.
  • A
    GARY'S PLUMBING
    Gary and his son are outstanding. They showed up on time and explained the replacement process and toilet repair. They completed the job efficiently and the fee they charged was reasonable and fair. I will definitely use their services for all my plumbing needs going forward. I highly recommend them.
    - Michael M.
  • A
    Papalia Home Services
    Excellent work. This is the 2nd time I have used this company, and they are great. Very professional, prompt, courteous, knowledgeable. They also explain what they are doing in layman's terms so you know what is going on. will use again for future work in a heartbeat!
    - Kevin W.
  • A
    Papalia Home Services
    It turned out fine. I bought the coupon and I was waiting for something to break for plumbing but they came and set up my sump pump plumbing. I had to make a couple of calls and they got back and I was running late on using the Big Deal and they managed to schedule me and get me taken care of. They young plumber Rad was very good to work with and he is a nice young gentleman. They were very clean. They put on booties before they come in to the house and Mrs. really appreciates that and it was a nice touch. They do service furnaces so I was enquiring their annual service contract and I will probably get that from them.
    - JOSEPH M.
  • A
    Papalia Home Services
    It was an unseasonably hot weekend, and the condensate pump for my furnace was making a loud noise; it seemed to have stopped working and the internal alarm system probably tripped the central A/C and kept it from working. I called for the 24/7 service, and they responded very quickly with a service technician. It was ~$120 just to have someone come out for emergency service on a Saturday. When the technician arrived, he quickly determined the pump needed to be replaced; as it was incredibly hot and I had guests staying over, I agreed, even though the price seemed a bit high to me. It ended up being ~$400 (after a $30 Angie's List discount) just to replace a pump that was probably $60-80 in parts, though I could understand companies charging a premium for such quick 24/7 service, especially during the peak summer season when there is a lot of demand. Overall, I was very happy with the speed and quality of the service, even though it was a bit expensive. The new pump is very quiet and seems to be working quite well!
    - Michael Y.
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Well Pump Repair Services in Berkley

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