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Greenhouse reviews in Belmont

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  • In spite of having plants planted by a professional landscaping service and giving them appropriate care, one group of perennials (5 of the 8 we bought) while appearing healthy during the growing season did not re-appear this spring. We called Russell and described what had happened. The manager we spoke to refused to accept any responsibiltiy for the failure of these plants. We understand that not every plant will survive, but given that the whole group did not, we expected the company would at a minimum offer us a credit toward future purchases. This is a very poor way to build customer loyalty, and terrible customer service.
    - Jennifer F S.
  • The landscape designer and direct contact has a nice sales pitch. However, he was unresponsive and unavailable at many times, and made some unprofessional appearances at our house. The promises of service appeared as is common to have a sense of favor implied, as if the outragous final bill did not mitigate...
    The Wagon Wheel Owner and his son were always direct and responsive with us, but as mentioned above - the direct on site contact clearly had problems.
    When we actively -- and this homeowner comes from a line of amateur gardeners, some of which have national roles, pursued our own designs and had some beautiful work done by other landscapers, we had a call from the Wagoon Wheel design landscaper who ranted inappripriately about his efforts for our backyard, which we had not requested at all. He had mentioned that he wanted to "draw" something, which we never ever heard of again until monnths later when he heard we had also worked with ohters.
    In summary, this is a blemish on Wagoon Wheel Nurseries. The Owners should obvioulsy realize that this type of coustomer abuse leads to a bad reputation.
    - Ole I.
  • Very professional all around from designer to landscapers. Arrived on time and finished when promised. Even used a leaf blower on my yard to make everything look perfect. Can't say enough about Chip, the designer or the landscape workers, Will and Mike.
    - Nancy C.
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Greenhouses in Belmont

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