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Factory Appliance, Inc.

Founded 2012 • Angie's List since June 2012

A Rated | 11 Reviews

Service Categories

Description

Factory Appliance is a full service, fully licensed and insured appliance repair company servicing all your appliance repair needs. All of our technicians are factory trained and highly professional. We pride ourselves on providing the ultimate quality repair service and are always available, including evenings and weekends at no extra fee. We offer 15% off labor for first time customers and senior citizens. We also offer a 2 year warranty on all parts....

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Award 2019

Verified Reviews

A few reviews for this pro…

F

RATED

01/10/2020

I called on Wednesday requesting diagnosis and service of the dishwasher. Confirmed for 1-5pm on Friday. After waiting 2 days without a functioning dishwasher and rescheduling several meetings in the office so I can be home on Friday afternoon, I only found out that the technician they sent only fixes washer!! The technician was kind to help call the service line, and the earliest another technici...

DESCRIPTION OF WORK
Diagnose and fix dishwasher

CATEGORY appliance repair

A

RATED

06/27/2018

John arrived at my home in the scheduled time slot and fixed my electric dryer that had a broken belt. In additional to having a new belt installed, I had him use a Tune-up kit to replace the roller and pulleys that were clogged with hair and dust. He is very professional and explained all aspects of my repair. John (Owner) was meticulous and efficient for my specific repair task and reasonably pr...

DESCRIPTION OF WORK
Electric dryer repair

CATEGORY appliance repair

A

RATED

02/10/2018

This week my refrigerator thawed out unexpectedly ruining my groceries and contributing toward a bad week. It wasn’t too old but I thought it was time to replace it. I prepared my bank accounts and ordered a new model. I was talking to a friend about it and they recommended I cancel the order and call John from Factory Appliance. John answered the phone promptly and scheduled an appointment to com...

DESCRIPTION OF WORK
My refrigerator stopped working and needed to be repaired.

CATEGORY appliance repair

A

RATED

10/21/2017

It went very smoothly. I called Factory Appliance and they answered the phone. From there they asked me to describe the issue (which was with a Fridgidaire fridge) and then they took the tenant's phone number to schedule an appointment. They went to see the tenant the same day and diagnosed the problem with the fridge. They gave me an estimate for the repairs. I approved the estimate. They ordered...

DESCRIPTION OF WORK
The Frigidaire fridge at our tenant's property in Cambridge needed to be repaired.

CATEGORY appliance repair

A

RATED

06/06/2017

I called Factory Appliance and John (the owner) gave me a time that same morning and showed up exactly as scheduled. He listened to the sound and told me what was wrong (a small plastic part in the direct drive was broken). I agreed to the repair and he disassembled the washer to the point where he could reach the direct drive, and indeed a small plastic part was broken. He replaced it, reassemble...

DESCRIPTION OF WORK
Our 18 year old washing machine suddenly stopped agitating and spinning, producing a loud grinding sound when turned on.

CATEGORY appliance repair

Services Offered

We repair all makes and models of major appliances.

Services Not Offered

Ask for details.

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
15%
Emergency Service
No
Warranties
Ask for details