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General Contracting reviews in Belmont

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    MA Design & Construction Co
    So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design���s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their ���plumber��� tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of ���standard��� trim. If MA Design���s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard���s ���standard��� trim exactly matched the trim elsewhere in the house so we felt that MA Contracting���s use of ���standard��� to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance.
    - susan t.
  • A
    Carpentry by R W Ward
    Excellent!! Rick has performed carpentry work in my home over the decades.His work has always been outstanding. He is a very professional, personable and trustworthy individual with many years of experience under his belt. I would not hesitate to recommend him.
    - stuart s.
  • A
    Tom Brady Carpentry
    Work was completed on time during which additional accommodations were agreed upon and met. Tom was an enthusiastic supporter of our plan (which other bidders balked at ) and met all our expectations. We would be happy to work with him again.
    - JUDITH & DENNIS K.
  • A
    The Curtice Group
    My husband and I purchased a home in Belmont which required a full renovation. We interviewed several contractors/design & build firms and Scott was by far the most knowledgeable & able to complete the renovation within our budget whereas none of the others were able to do so. Scott is upfront & honest about costs, he maintains a spreadsheet which enables the homeowner to see where the budget stands. Scott was amazing to work with! Scott met with us in person regularly to discuss the project. In between meetings he was always available to chat via email or on the phone. He made it a point to accommodate my difficult schedule (I was pregnant & put on bedrest) which was greatly appreciated. Scott made sure to stick to the timeline, in fact he even finished the job early. The subcontractors, vendors & project manager that Scott provided us with were such a pleasure to work with, more importantly they were so knowledgeable and they provided the highest quality service/product. Scott has a knack for design & on the rare occasion an issue arose he was always able to quickly resolve the issue. We are absolutely thrilled with how our home turned out, it turned out even better than we imagined! We will absolutely use Scott for some future projects that we have planned. We cannot recommend The Curtice Group enough!
    - Ashley W.
  • A
    FONSECA HOME IMPROVEMENT
    Excellent work at a decent price by an honest guy! From start to finish, Fernando was punctual, communicative, and professional. His pride in doing a good job was obvious. He completed everything on the list, as well as a few things he detected along the way, at the agreed-upon price and cleaned up beautifully at the end of each day.
    - Elizabeth S.
  • A
    The Porchman
    We just use Ken and his team to take off 2 existing porches and replace them. Ken is fantastic to work with as he has experience to help, and the customer service ability that I found lacking with every other contractor I spoke with on the project. He made it so very easy for us I wish there were more of him in other industries. He communicates well, is punctual and keeps his word on everything. His team was fantastic, took care of every minor detail. I can honestly say if you are considering hiring Ken, you should do it. His prices are competitive and the work is solid.
    - Ted T.
  • A
    Handy TC
    He���s very skilled and so easy to work with. We started by having him install new light fixtures. He was so good that we called him when we had water damage to put in new ceilings in the basement, repair a wall, install new flooring. Then he redid our deck.
    - Heather S.
  • A
    O'Connell Carpentry and Remodeling
    Having worked with Pat on a previous project, I knew the level of service and quality of work that I would be getting with the next project. I needed to redo my daughters bathroom as well as relocate my laundry room to the basement. On the initial conversation regarding the bathroom, I couldn't expand the floor plan as I originally wanted, Pat suggested adding a closet and desk nook to my daughter's room in the area I had slated for the bathroom expansion. Once we agreed upon the work to be done, Pat suggested places to get ideas and where to pick out the items needed for the bathroom. The timeline was followed very close and even when I kept adding minor things to the overall project it didn't affect the timeline. Pat ensures that you are informed throughout your project as well as works with in the budget set for the project. He is also updating you throughout the process as well as making sure that what you want is what you get. We were extremely happy with the quality of work, the level of professionalism with all of the different tradesmen that were involved in our project. Both the bathroom and my daughter's room look fantastic. And we now have the laundry in the area that works best for our family.
    - Nicole C.
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    United Remodeling
    This was our second time hiring United Remodeling since our attic renovation last year. That itself should be a good indication of their workmanship. I can always count on Alessandro and Giovani to do the right thing ��� if something didn���t turn out the way you envisioned, they are not afraid to correct it to your satisfaction.
    - Brian C.
  • A
    Calnan's Energy Systems Inc.
    Rob and his sons are truly remarkable craftsmen. They showed up on time, and let me know what was planned, worked hard each and every day they were here, and masterfully repaired our outstanding issues. Our house was uncomfortable this past winter, and so Rob came and went through all of the places that contributed to the coldness of the past winter, and he was patient as he explained everything. They were able to start soon after the estimate, and got everything done on the contract in a really fast time frame. We are really happy we hired them!
    - Carl Y.
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General Contractors in Belmont

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