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Internet Provider reviews in Bedford

  • B
    They are ok. I had a couple of screw-ups. We had a lightning hit and the things got fried. It's fast. They have a warehouse down street where they keep all the servers that run the fiber optics. Their store is in Walden. If the box is fried I take it to Walden or I have them get me a new one. I have to wait for the service guy. The price of these guys is ridiculous. They give me $99 a month for the first year. Then I have to say I am going to quit them so then they will give me the deal again. When I call sometimes I talk to somebody in this country and sometimes I am talking to Bangalore, India. Their price is outrageous. They never had to come here except when they installed.
    - Katherine D.
  • A
    I can't believe how good the TV picture is compared to another company. Even the standard channels look far better than the other companies channels. The HD channels are fantastic (I am watching game 3 of the World Series right now). Getting on the schedule for installation was easy, and it took 2 weeks for the technician to come out. The installation took several hours but went well. The installer was friendly and knowledgeable. He showed us how to use the HD DVR. The only problem I had thus far was the DVR not recording. But all I had to do was to reset the DVR by unplugging it. Tech support is available 24/7 and only a few mins of wait time. Support techs, however, are not as knowledgeable and had to spend time researching the answers (I had to wait for a couple days to get an answer). Overall, very, very happy with the TV service (outstanding picture, hundreds of channels, including dozens of HD channels). The only thing I wish to have is a DVR with larger hard drive for HD.
    - DON V.
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Internet Service Providers in Bedford

Companies below are listed in alphabetical order.

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  • 2020local

    31 Hastings St
    Mendon, Massachusetts