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Recent Caregiver Reviews in Ayer

  • A
    Old Colony Hospice
    The care we received was exceptional. They were responsive when we had emergencies, and they dealt with it immediately. We thought they were more for at thinking them. They anticipated our needs before we even realized that we had those requirements. They were definitely an excellent service. I did have to deal with some billing and they took care of everything. Their communication skills couldn't have been better. It is a hospice, so the reality is that the end result is not going to be positive, but they helped make it easier for the family members. Billing was not applicable because we get taken care of through Medicare. Once my dad elected to go for hospice, everything went through Medicare and they handled it all. They just took care of all of it, and I never saw anything.
    - Eileen V.
  • A
    MetroWest Medical Center: Framingham Union Hospita
    They were great, they came out here for physical therapy, the therapist Marie, was absolutely fantastic, there were a couple of others too, and they were good, but they were nothing like Marie. She helped me get my arms back working, and unfortunately she could not finish with me because, I was mobile and once I was able to go out of the house, the home healthcare stopped, and then I had to go outside for therapy.
    - Lynn M.
  • A
    Old Colony Hospice
    These people should take care of anyone's family member. They work as a team and are wonderful in every way!
    - Lyn F.
  • A
    Guardian Angel Senior Services Inc
    Everybody was very professional. However, at the same time, they were very caring. They were never in the way, but always there when my mother-in-law and my family needed them. They were always attentive, but they were never over-bearing. I never had to go to their office. They came out for everything, like talking about the service details, signing the service agreement; etc. They even did a free assessment. They were always on time, if not early. Their staff was impeccable. Their bedside manner was great. I have no words to describe their bedside manner. It was the best anyone could get on their death bed. They were unbelievable. They couldn?t cure my mother-in-law, but they certainly brought some cheer into her life. I always recommend them to others.
    - Daniel L.
  • A
    VNA Hospice Care
    They sent two different pts and they were both understanding and helpful to get my wife moving again and show her how to exercise properly.
    - Jeffrey B.
  • A
    Good Shepherd Community Care
    Hospice of the Good Shepherd was involved in the care of my mother, who passed away four years ago. My father just went on hospice last month, and we had no second thoughts about choosing them again. The staff is extraordinarily professional, knowledgeable, kind, and nurturing; they are able to make the patient and the family feel reassured and well taken care of. The hectic, panicky pace of the last few months before hospice has now been replaced by a feeling of calm. My father's wonderful nurse, Joe, should definitely receive a special mention here.
    - Leslie M.
  • D
    VITAS Healthcare
    After a year and a half, I am still upset, thinking about how they treated me. My mother had been in hospital at UCLA for a week.  The hospital called in this service.  The night before Mom was sent home, some idiot doctor on a night shift gave her morphine instead of an NSAID, which would have been much more appropriate.  When I left her that afternoon, she had been alert.  When she arrived home the following morning she was completely out.  It took two days to recover from the morphine.  During that time the Hospice provided 24-hour care, which was very good.  Then the Hospice's RN arrived (the 24-hour carers were less qualified nurses, but quite competent).  The RN wanted to give her more morphine.  I asked Mom if she was in any pain.  She said no.  I refused the morphine.  Hospice RNs visited me two or three more times, pressuring me to allow them to give her morphine.  Each time I checked with Mom, and told the RNs that she was in no pain and didn't need morphine.  I also described to them the effects of the last dose of morphine she was given in hospital.  They didn't seem to hear me and continued to insist on morphine, although she clearly didn't need it, adding considerably to the stress I was under, tending to a dying mother.  After I refused the morphine, they also withdrew 24-hour care, giving us two shifts when it was convenient for them, and one shift when it wasn't.  As a result of my standing up to them, Mom was alert and interacting with us until the day before she died.  I shall never forgive them..
    - DONNA H.
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Caregivers in Ayer

Companies below are listed in alphabetical order.

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    E
  • Excelled Care

    16 Clarke Street Suie B5R
    Lexington, Massachusetts
    L
  • Lindy

    One Kendall Square, B4202
    Cambridge, Massachusetts