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Home Builder reviews in Ayer

  • A
    The Basnett slogan is "We build comfort" and it fits them perfectly.

    We bought our home in 2008 completely in love with it's character (lots of beautiful wood) and attention to detail (kitchen and dining room focus on the pond view rather than their traditional functions.)  When we decided we wanted to finish off the space above the garage and do some other custom work we knew we wanted to stay true to its uniqueness.  We tracked down Jim and essentially said, "We own your house - come back and add on." 

    Jim spent a lot of time patiently planning out the details of the work we wanted done.  With his designer Lynne, they made sure we considered all aspects of the rooms and how we would use them now and in the future. Lynne was essential to the success of the overall plan.  Great pains were taken to ensure doors were placed in the most useful spots and that the rooms would function exactly as we envisioned.  They also made sure we knew all our options which saved us from regretting things in the end (radiant heat for the mudroom floor to dry fast and not be slippery from swimming/skating and an intricant lighting system in our bedroom that creates beautiful ambiance.)  Carol, the interior designer, made fantastic choices (the best is the chocolate brown walls in our bedroom.)  She effortlessly picked lots of colors, flooring, etc. and we have loved all of them.

    Greg, the Project Supervisor, was incredible.  Fantastic at what he does, knows his stuff, and a pleasure to be around.  And with a pregnant woman and her 2yo son home each day while this work went on, Greg had to manage around us, baby gates, and naptimes and he did so with a smile.  Our two year old loved him. With all the questions that come up during work like this, I found myself often saying "Greg, what would you do in your house?" and going with his decisions - he never steered us wrong.  The subcontractors were great and the house was left clean every day.  They were quick to call our attention to the odd fact that the laminate flooring we picked priced out almost as high as real hard wood.  They laid out both options and helped us revise the plan to install the wood floor.  They even took a lot of time to help think through which wall should hold a lightswitch - no detail was too small.

    We had some delays getting started (mostly ones that we ok'd) but with a baby on the way we had a drop dead date to have this project finished.  It was not completed in that time frame.  But they did work feverishly to try and make up lost time (including Saturday's) and offered some cost savings to make it up to us.  

    When you first meet Jim you know that he has high standards.  He certainly delivers.  We often find ourselves, as we live in our new spaces, saying 'we love this' or 'we love that.'  One our favorite end results is that you can't tell what parts of the house are new - it all flows so nicely, as if it's always been this way.
    - Scott M.
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Home Builders in Ayer

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