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Flooring reviews in Ayer

  • A
    I would hire Northeast Flooring again, without giving it a second thought. I will highly recommend that company to anyone who needs any type of flooring. The price that Bob quoted me was far better and lower than any that I received from Lowe's, Home Depot, or other flooring companies in my general area (I live in Ayer, MA).
    - Edith S.
  • A
    Very pleased with the installation of hardwood flooring I purchased as a housewarming gift for my Daughter's new family home.  Probably could have DIY'd the installation at 1/3rd of the cost,, but had more money than I had time  !  
    At the outset of this project, the estimator arrived as scheduled--big PLUS in my book.  I subsequently signed the contract same day..
    Installers arrived on time, were professional,  and courteous.   Post-installation site clean up  was A-1.  Absolutely No Complaints from this very satisfied customer.
    Thank you Century Carpet of Ayer !  Job well done, ahead of  time,  and to expectations. . 
    Keep up the great customer service !


    - Michael S.
  • F
    Owner of the store gave estimate over the phone to install 550 sq feet of vinyl flooring.    I supplied all the materials.
    Original agreed upon estimate was $750 for the installation.    Owner never came out to the property nor gave me anything in writing.. big mistake on my part right there.
    Owner sent a sub contractor out to do the work.    Sub contractor does all the work, and he's ok.   There was a couple of minor additions I asked for while on the job.. at best a couple of additional hours or work..   Sub-contractor says that sounds good, never mentions any additional costs at all.   
    At the very end of the job the sub contractor tells me that there will be a slight up charge for a small amount of additional work that he had to do,     I figured ok..  maybe $100 or $200 for additional work.
    Then I get the invoice from the owner, the bill was almost $1,800!!!     $1,000 higher than the original estimate!  2 1/2 times the original estimate!   He said the sub contractor had to additional prep work, and installed a small amount of additional flooring.
    I told the owner that was insane, and I wouldn't pay $1,800.     The owner put the charges on my credit card anyways without my authorization.   He already had my credit card number, because I gave him a 50% deposit on my credit card, prior to starting the job.
    The credit card company told me because I only had a verbal agreement with the company, there was nothing they could do, and I had to pay the entire $1,800.     
    Essentially I got ripped off by a very unscrupulous owner.   Stay away from this company.

    - John B.
  • A
    They are wonderful. They came and did an estimate for everything. I needed all the furniture moved, leather couches, 2 bedrooms with queen sized beds, everything. They did a lot of work. I am quite happy.
    - Sharon F.
  • A
    I had Century Carpet come out after I had a significant amount of water damage and measure for new floors. Even though I had no idea what I would need in the end they came out to measure and offer up some suggestions. After damage clean up and working with the insurance company Century carpet owner Jean came out and met with the contractor to confirm what was needed and who was going to do what. Century gave me some great design advice when picking out the tile and grout for the house. They were on time, on budget and very professional all around.  My thanks to Jean, Andrea, the installers and other office staff for all your work.
    - Jason S.
  • A
    The wood floor needed repair after a water leak, and we had to rip up part of the floor. Mazamanian fit the new pieces in seamlessly. Then we wanted vinyl sheet flooring in our newly finished Retro-look basement. When we found flooring we liked elsewhere, they cheerfully provided the installation. Both of their workman were punctual and courteous, and best of all--did a gerat job. No hidden fees, either. On the wood flooring, there was a mistake on the invoice, listing the tear-out which the insurance company had done. Once I expained that to the office, they took it right off the bill, with apologies.
    - Janine N.
  • D
    For right now, he is unresponsive. He has not come back to finish the job. I am having difficulty getting them to return and finish the job. The quality of work is great. The unresponsiveness is unbearable. Right now I would say avoid them. It is to the point if I don't get an answer soon or get a firm date of when the job will be complete I might seek legal action.
    - Deterio M.
  • A
    He has always come in on time and keeps us informed on the projects. He has stayed on budget and performing a few extra services and not charging for them. Each day they clean up the area and we have had no problems so far!
    - Deterio M.
  • A
    Sent a sizable crew to do job guys did such a good job 3 people have asked for contact info
    - Faye M.
  • A
    The repairman arrived on time, He was polite and professional. We felt the repair price was fair, Very happy with the work completed.
    - Karen F.
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Flooring Installers in Ayer

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