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Plumber reviews in Ashland

  • D
    Nicholson Plumbing Heating & Air Conditioning Inc
    Extremely expensive. Tech stated that they would normally charge $500+ for a flush valve, flapper and 2 tank bolts but would only charge me $149. Actual cost of these items in a hardware store is $15. Replacement of the valve, main reason for call, was another $450. Outrageous.
    - David S.
  • A
    MA Design & Construction Co
    MA Design completed our kitchen renovation in 3 weeks (so fast)! Their design expertise and their tradesmen were all fantastic. I would give them a 5-star rating and would completely recommend them to anyone interested in quality renovations. They were local, answered all questions quickly and cleaned up after themselves at day's end. Top-notch outfit!
    - Nancy C.
  • F
    Clear Water Pump & Well Service, Inc.
    Horrible!! Called and gave all my information. I asked when I would get a call back and the person said they did not know. When I asked for an estimate / time frame when I would receive a call they said they "couldn't give me a time frame". It's been two weeks and no one has called me back!! BTW I called another firm on the list and had a call back within an hour and the work completed the next day.
    - Peter S.
  • B
    Obie Comfort Solutions
    Overall Obie and team is excellent to work with, they have a full crew to respond to any situation and curve ball that may be thrown there way, my project was delayed due to their supplier shortcomings and then it caused Obie to scramble to get supplies causing them to start work late in the day but in the end they got the job done by installing a tankless water heater and dehumidifier in my home. Overall I would recommend them again, all are very professional from Obie, Ariane, Andrey and backup technicians and crew.
    - Paul M.
  • A
    Sostilio & Sons Plumbing & Heating
    It was done efficiently and with care. John and Mike handled all the details and we were very pleased with the end result. I have also engaged their services for a hot water tank install and kitchen updating. They do great work.
    - KJ L.
  • A
    Nicholson Plumbing Heating & Air Conditioning Inc
    I have an extra size tank, because I have one of those water jet tubs. I have to have a bigger tank than normal. They came right away, they were right on time, they didn't make a mess, and everything worked. I know they did the best they could on price. I haven't had any trouble since. They are a really good group. I have a service contract with my hot water.
    - MARGARET F.
  • A
    Fivestar Solutions LLC
    He called me back quickly and was able to come the next day, a Friday, and was willing to come Saturday if he wasn't able to squeeze me in Friday. He arrived on time, was professional, and was able to clear the clog. A new disposal was not needed and it was nice that he didn't try to sell me a new disposal I did not need. The total of the flat fees for the visit and to snake the drain seemed a little high, but was true to what was quoted over the phone.
    - Marianne R.
  • C
    Nicholson Plumbing Heating & Air Conditioning Inc
    Everything went fine as far as requesting a service call and the plumber arrived on schedule. The plumber was courteous and professional. My issue is with the way they do their pricing. There's a $55 service call, which is applied to the cost of any work done. Fine. When the plumber assessed the situation, on-site, I was quoted the cost to do the 2 repairs by phone. The costs were: $266 for removal of old toilet valve and replacement; and $629 for a new Symmons rebuild kit for the shower. I was informed of the full cost: $895. I questioned these because they seemed very high. I approved it because I felt I had to get the work done for my tenant and didn't want to delay it. I don't fault them for their performance. What I want to inform others about is their way of pricing. Several days later, after I received a copy of the bill, I called their office to get a breakdown of how much the materials cost vs. labor. They would not provide me that information. They said they charge a flat charge for the combined parts and labor depending on what the job is. They said it is so I do not pay extra for a slow plumber. Which then conversely means that I could be paying more than I should have to pay, also. It seems to me I should pay a fair price for the parts plus whatever hourly it takes to get the job done - one hour or 5 hours, whatever it takes. As it happens, for this job, the plumber was there for just under 3 hours. So be aware, if they do work for you, you could be paying "extra" for what they have established as the average time for the job, not for the time it actually takes to do the job. I want to do business with companies who employ the caliber of plumber that make me feel comfortable with the actual time spent. I'd rather pay for just what I get.
    - kenneth i.
  • A
    Rooter-Man
    I called the service line 12/30, Friday night and was told to expect a call back that night from the service tech. Waited up until 2 a.m. and the call never came. I called the service line again in the morning and discussed the lack of response. A few minutes later we received a call from Patrick, service tech. He agreed to schedule repair later that day, which I appreciated as it was a holiday weekend. He was prompt, efficient and cleaned up after repairs. I would definitely use this company again.
    - John C.
  • A
    Ryan Plumbing & Heating
    It went very well - from the estimate to the installation they were responsive to my questions and concerns. On the day of the installation they arrived on time, took less time than they estimated for the installation, and after they were done the room looked like it had when they arrived - clean and orderly. The whole crew was nice and friendly.
    - Joel P.
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Plumbers in Ashland

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