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Moving reviews in Ashland

  • A
    M&M Moving & Storage Co
    They could not have been more accommodating, professional, or nice. Everything was flawless. Our move ended up being quite complicated, and they made it effortless. They stored our stuff for two weeks, and then on move in the movers need to not wear shoes so they would not damage the floors and they were great about it. Definitely hire this company. First rate.
    - Tom S.
  • F
    Mastodon Moving
    Worst moving experience bar none. Initially were not responsive to request for estimate. But due to good reviews overlooked this problem. A big mistake. They showed up late. They took off without completing the job. They broke/damaged most of my furniture and lost items. Packing was sloppy and unprofessional, putting heavy things on light. They exceeded there estimate significantly and tried to charge me for driving to location despite stating they wouldn't do so, and for 4 person crew when most of the time only two people did any work. They left a mess, including trash from their snacks/drinks and unused boxes and packing materials that they tried to charge me for. Refused to take accountability for damage, accused me of lying about it, claimed they'd never had any problems (Angie's list reflects otherwise), and threatened to blacklist me to moving companies if I left a bad review on Angie's List, Yelp etc. At every step of the way they had an excuse, or pointed the fingers every which way but themselves.
    - EDNA V.
  • A
    Baby Boomer Movers
    Excellent. They arrived when promised, worked professionally and we're flexible and understanding when modifications from the original plan were requested or needed. They took excellent care of my furniture and other possessions as they moved it into and out of their truck and we're patent as well as efficient handling the need to use elevators and go up and down stairs. I have recommended them to others who have agreed they were an excellent choice.
    - Ann N.
  • A
    Could not have gone better! They were so great to work with. We did new construction and had to move our date twice and they never batted an eye. Moving day was ridiculously hot and no one complained once. They were in great spirits all day. The new house had a tough to navigate staircase and they got it all up there with no damage to either the house or our furniture. They finished earlier than expected and went back one more time and took a huge load of boxes and bins for us - which was above and beyond! Moving websites always say to ask the guys if you should tip them directly or allow the foreman to divvy it up. In unison - they all said to give it to the foreman - that he was a great guy. We did and on the way out - I heard him tell them exactly what we tipped them and and he gave them all an even share. Excellent experience all around!
    - Sarah C.
  • A
    Oscar's Moving Co
    Very good overall. Everyone was courteous and professional and careful. The one minor thing was that one of the movers was a bit undersize and struggled a bit moving some items. But everyone was nice and easy to deal with overall.
    - JOHN Y.
  • B
    Jessica and Berto Santos have a well-oiled machine with their moving business, Santo Movers. Jessica runs the office end of the business with friendly, organized efficiency, while Berto is behind the muscle of the business and giving a whole new meaning to organization, spacial relations and directing his crew. On move day, Berto and his crew arrived on time, as anticipated. One of his crew arrived one hour later, and the invoice reflected this. In general, the move went smoothly. The movers were friendly, good-spirited, well-muscled, efficient and worked well together. Of the boxes I have thus unpacked, all items are intact/unmarred. This was the second time in two years that I have used Santos Movers. Despite some minor miscommunication issues, I was again overall very pleased with their service. Thank you, Santos Movers!
    - Mary S.
  • A
    Stairhopper Movers
    The two young men who arrived were incredibly friendly, professional, and fast.  No matter what change I made or added, they smiled and said "Okay, no problem!"  I have moved quite a few times in my day and I can honestly say working with these two men was an entirely new experience. I will use Stairhopper Movers again, for sure!
    - Catherine P.
  • F
    DN Van Lines Inc
    My experience with DN Van Lines was inconsistent throughout the booking process. I originally submitted the wrong destination zip code through the on line estimate process. I quickly corrected it via phone. Then through emails, phone and submitted a corrected inventory. However, DN sent emails with the incorrect destination . It became obvious that they do not pay attention to details because instead of answering my emailed questions, I got what seemed to be standard emails about rates, packing etc. My question was what form of payments are accepted so that I could lock in a date. ��I NEVER got the answer as to how to pay them. I shouldn't have to work so hard to make a payment to reserve a date. Moving is stressful and I am trying to alleviate the stress by doing things early. However, with DN Van lines still using the incorrect destination after multiple communications and not ��actually reading my emails (if they were then I would know what forms of payment rather than what percentage) it is not comforting to me. I have selected another moving company that demonstrated attention to detail and have peace of mind that my belongings will arrive at the correct destination!��
    In addition, they requested that the BBB take down my review stating that I was not a customer. MY review is the same as here. I state that "in the booking process" and that I my questions including payment were not answered so I selected another company. This supports my frustration that they do not pay attention to detail. I never claimed to be a customer who had them move my belongings.

    - Jean K.
  • A
    Piece by Piece Movers LLC

    They did a great job! They were willing to do more than I had originally asked for. They really hustled...the guys were literally sprinting around, which was a huge surprise to me since they get paid by the hour.

    I was very anxious about the moving process, but they made it stress free and effortless.

    They were nice and very courteous.

    I really would highly recommend them!

    - Nancy P.
  • C
    Top Notch Transitional Services
    -Called to get information after reading a couple of Moving jobs. I called to say that I needed a moving truck in a week. We discussed that they could accommodate my timing (even though quick turnaround). We scheduled a date 7/28 or 7/29th. I called to ask what happens if we needed more time to move? She said that you have 2 hours of moving time of the 3 quoted as 1hr moving time is considered traveling for the moving men. I was moving a house and knew it would not take 2 hours to move all my stuff. Even though I was moving a lot myself. So I decided to call someone closer, less traveling time and got a family run moving company. The family run company came out and looked at what I had to move and quoted me a price. We moved on the date that I needed. It was less stressing knowing that they would finish the job if it was over the quoted time. TNTS was nice over the phone and really did try to help me out, but I was concerned about the time it would take to move me and the overage time it would cost me. I was moved in 5 hours so it would have been 3 hours over the coupon deal with TNTS. Don't know what that would have cost in me $. Thank you for your assistance.
    - Mary H.
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Moving Companies in Ashland

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