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Find Top-Rated Ashland Bathtub Refinishers

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Bathtub Refinishing reviews in Ashland

  • C
    The final outcome was professional and very satisfactory - the price was fair.
    Notwithstanding the outcome the process was flawed. This is why, having had the experience, i would look elsewhere before making a final decision and i would have placed performace criteria on the agreement.
    We gave a $2600 deposit on February 1 - by the end of Mrch i called to complain about the delay. They were finally scheduled for the first week of April. The failure of Re-Bath to keep intouch with us shows a lack of respect for the customer (or poor business practice).
    Even though the final job was terrific - we didn't appreciate the lack of support
    Second - and most important - one of their techs was constantly trying to up sell us to additional services. Jon told my wife that we should get rid of our (relatively new) sliding glass dors. When she told him that the sales guy told us that it would be no problem, Jon told her "sales guys lie to get the sale." I confronted Jon and told him if he could get the slidings door frame back on then Re-Bath will have to pay for it. He said "i only said that it might be a problem."
    A day later he offered to sell me a new bathtub (ours was 4 years old) at a discount. I asked what was wrong with teh tub and he said "nothing but i'm offering you a deal." I told him to shut up and do his job and that i didn't want to hear anymore deals. He did a very good job. I'm sure that Jon does thids on an ongoing basis -maybe he gets a spiff for it.
    I sent a copy of this review to the Re-Bath coordinator, along with my comments about Jon. That was 3 days ago. I have not heard back from her - so i assume that i'm in a long line of folks that have compalined.
    Finally - Re-Bath did a very professional job on th bathroom. However the lack of accountability of the company vis a vis
     us and i frankly get ticked off by techs who try to up sell customers. It is UNPROFESSIONAL
    YOU make the choice. For me I'm sure that there are other providers that can deliver a quality job
    Dr. Jerry Krasner
    Ashland, MA

    - Jerome K.
  • A
    Bob was awesome. He was very responsive on email, asked us to take pictures to send him for an initial estimate/see if it was something he'd be able to do for us, and was great about getting back to us with a reasonable estimate. He showed up promptly when he said he'd arrive and got right to work. He demoed our shower walls and re-tiled and grouted a new one. He did an awesome job, everything looked amazing and the cost came in right at his estimate in total cost and time (the project took about a little less than a week, total).
    One thing about Bob that I thought was above and beyond was how clean the area was after he finished. You expect a certain amount of messiness when someone is working in a construction-type job, but before he left for the day, Bob always cleaned everything to a tee, even though he was coming back the next day. Really great, especially for us, because we have small kids who are crawling around.
    While he was there, he also fixed a few other nagging problems we'd had from other DIY projects that we hadn't done perfectly on our own. We had a couple of doors that we'd put in ourselves that was a little crooked in the frame and let in bugs and air, and Bob weatherstripped and evened them up in the downtime. 
    It was a pleasure hiring Bob. He did a great job and was a heck of a nice guy too. Definitely would hire again.
    - Patrick B.
  • A
    It went very well. They did a great job at making the tub look good. Brian was very informative about the work, as well as prompt in returning calls.
    - Julia G.
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Bathtub Refinishers in Ashland

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