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Find Top-Rated Shreveport Custom Furniture Makers

There are 6 top-rated custom furniture makers in your area.

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Furniture reviews in Shreveport

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  • They were friendly, down to earth, and would tell you the truth about everything. I would ask a question and sometimes the salesperson I was talking to didn't know exactly what to say, but she would always find someone to get me an answer or look it up on her computer. I don't mind people who don't know something as long as they tell me they don't know it. She was extremely helpful and extremely nice; so was the rest of the staff in the store. I have this theory about attitudes flowing down hill and the manager is the same way. He was very nice, for example there was another customer in which I happened to be very close to that he was showing a piece of furniture to and the door didn't shut right. He looked at him and said that he wasn't going to charge him any extra for the automatic opening door. It was overall a pleasant experience. The price was very comfortable and before I made any purchases I looked at the stuff. They gave me the sheets that had model numbers and the manufacturers name on it, so I was able to compare it. The quality of the service was excellent. This is unrelated to the purchase, but during the discussion there I have a piano I'm donating and I've had difficulty finding someone to move the piano from my house to the facility where I'm donating it. It occurred to me that they charged $89 for delivery services and I was thinking if they were going to bring furniture to our house they could pick up the piano. I would pay them another delivery fee and they would take it to the facility. The salesperson I was talking to thought it was an excellent idea and she gave me the number to their head office. I made three phone calls and written an email and have not gotten any response from the person who would supposedly handle that at their central office. The store is excellent, but I don't know about the central office. The manager was professionally humorous. They don't carry extremely high quality furniture which was what I was looking for.
    - Donna B.
  • Excellent service! Mr. Davis gave me a price per chair and samples of materials from which to choose. When I had selected the materials, he picked them up on the assigned date and returned them a week later. I was amazed! His prices were more than fair, the work impeccable, and the time frame for the work was quick. These chairs had not been recovered for 35 years and the seats had to be completely rebuilt. Labor for each chair was $70 which was more than fair. I would recommend Davis to anyone wanting quality work, quickly done, at a reasonable price.
    - Merrilee L.
  • I have dealt many times with Jackie, a sales person who is very talented and able to get you what you need.  Dealing with her is a pleasure, and I'd recommend her to anyone.  HOWEVER, the delivery service is abysmal.  It is in such distinct contrast to what I've experienced on the front end of the experience, that I actually dread getting the furniture the day of delivery.  Apparently, it is a "contracted service."  They are consistently late, minimally professional, and have little concept of courtesy.  After bringing this to the manager's attention, it became obvious where the root of the problem is.
    - Michael R.
  • Rental went well, but poor and deceptive service when called to cancel rental.  They were told from the beginning that the rental would only be for a few months while our house was repaired from a fire.  When called to have furniture picked up was told that they could not be schedule before end of month.  I expressed concerns about having to pay an additional month's rent since the furniture was still in the house.  They later called back and stated that they could pick up the furniture.  Nothing said about the $750.00 deposit.  A few weeks after the furniture was picked up I called about the refund and was told it was being processed and I should recieve in a week.  Two weeks later I called and was told by Manager (Debra) that they were not going to return the deposit because we didn't provide written notice.  In my opinion this is nothing less that dishonest, deceptive and out right theft.  I hope more people will complain about this company and their unfair treatment of the consumers.
    - Al S.
  • It was a handy place to go and I found what I needed there. I didn't shop around. They delivered it and I didn't have any problems. The price was okay; they had all different ranges of prices. The price is probably the same as the competition. I chose a floor model and it had a little bit of a scratch. I originally wanted it but decided later than I didn't want it so I went back in and they changed it without any problems.
    - Eric G.
  • They are driven to customer service.  They will go above and beyond anything you need done. It was an awesome experience with them. There is no job too big or too small that they won't do. I would highly suggest to use them first.
    - Liz F.
  • The total amount included delivery and installation. We went on a Thursday and they had a sale going. The lady explained to us the pros and cons of the side-by-side feature, the freezer-on-top feature, and the freezer-on-bottom feature. She showed us all the varying models and made some personal recommendations. She told us which one she had and told us she did not like that particular model and that if she had a voice she would have picked the other model. We had looked at other home improvement stores. One of the other stores had the exact same model for roughly $700.00 more than it was at Home Depot. The price of the refrigerator was $2000.00 before tax, delivery and installation. They normally retailed it at $2699.00, but they had a sale going that day. So the timing was good. The entire purchase transaction took about 20 minutes. They called to let me know when it would be delivered. The only drawback to the system is that they call and they tell you that it is going to be an hour and then they call back 15 minutes later when they narrow it down a little more. They called me to say it was going to take an hour and then 10 or 15 minutes later they called to say it was going to be half an hour. It's nice that they are doing it fast and it's weird to complain about that, but the issue is that someone had to be there. The guy came out and installed it. He actually replaced the part from the wall at no charge. They hooked it up and they were here maybe 25 minutes. We installed the filter and then they left. They were awesome. No one was better than them on price, but no one was significantly worse at retail if you bought it standard. We got a deal because of the timing. I could not find anything cheaper even on the Internet. There are higher quality brands of refrigerators that you can't get there. It was the best as far as retail grade goes. We bought one of the most expensive refrigerators in that place. As far as the punctuality goes, they just gave an am pm window and they cut down on the time frame. The guy was totally professional. I will use them in the future. When we buy a washer and dryer that's where we will go.
    - Nathan H.
  • Was able to come on short notice and did a very good job at a good price.
    - Bill L.
  • It was wonderful, I felt comfortarble with the provider in my home. It was quick and they fixed a wiggle at no extra charge on my washer.
    - Samantha J.
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Custom Furniture Makers in Shreveport

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