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Medical Specialist reviews in Raceland

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  • I scheduled the exam because I had not had a pap in several years, and the last time I did have one at a different doctor (one I prefer), the results were abnormal with signs of precancerous cells. When I arrived for the appointment, the atmosphere was heavy, the front-desk staff treated me as though I was the most annoying person in the world, despite the fact that I had never met or spoken to them before in my life. It's the attitude you get from people who are working in a place they don't want to be and are dealing with people they don't want to deal with; no customer service skills whatsoever. The nurse that brought me to the room for the exam didn't smile once and, if I didn't know better, had some grudge against me for taking up her time--just like the receptionists. The doctor--I wish I remembered her name-- must have thought I was a hypochondriacal child. I brought a list of problems I was experiencing as well as past results (because, oftentimes, I can be forgetful) and she was taken aback by the mere gesture of me providing her with the list. She glanced at it, not thoroughly reading it, and only chose one thing on the list to talk to me about: my "claim" of past results. She wanted to know why I "thought" I had abnormal results and precancerous cells. I explained to her that I had seen a doctor at a regular clinic for quite some time and those were my results. She asked me if I had been to LJMC before that day, and I said I had. She looked up my records from the past and told me the last exam I had at LJMC was normal. I argued. I recall the last time I had an exam there, and it returned abnormal results with "changes" to the cervix. She argued. She stated that she has no record of this. I simply reiterated that the circumstance existed and we continued on with the exam. During the exam, she plainly noted that my cervix felt unusual and my uterus was completely out of place. She also did a breast exam and said she would like to get me scheduled for a mammogram (even though I not at the typical age for this). She explained that she was going to send me for an ultrasound, to check for cysts or tumors and the orientation of the uterus (and mentioned that it may need to be surgical moved back into place to avoid further complications), and a blood work-up to check the usual.  I completed all of this. I finally receive a call from a nurse with the results. She says my blood count is off and they need more blood work. So, I ask her about the other results (ultrasound) and she has no idea what I'm referring to and she will have to have the doctor call me. I did more blood work, and received a call stating that my red blood cell count was too low and white cell too high; "start taking iron". Again, I ask about the other results. I get the run around. They don't know what I am talking about and someone else will have to call me. No one calls. I call back and ask again--same story. No one calls again. I call back and ask again--same story. When I finally got to speak to the actual doctor, she didn't even remember me, my exam, or my issues. She read the results of the ultrasound, which confirmed a growth and a completely out-of-place uterus. She said this was all normal and ended the call. What is the point of reduced-price care for those with low incomes if the care is not adequate and of quality? The environment and exams are so impersonal and the quality of the care is nonexistent. If the doctors and nurses can't even remember anything about my exam, how are they supposed to give me results and properly treat me? The answer is that they aren't and they don't. I made absolutely no progress after my exams there.
    - Caryn P.
  • We go to Ochsner Clinic as we both have earwax problem.  Mainly, I go back to them because all my other doctors are located there.  The office environment is very nice.  As long as they are convenient, I would continue to use them in the future.
    - Joseph B.
  • I have nothing but praise for the staff, and employees of Family Doctor Clinic, Originally they were managed by CIS (Dr. Craig Walker of Houma,) But now run by Ochsner St. Anne hospital of Raceland. I truely think that the clinic kept my mom going the last two years of her life.. I would recomend Family Doctor Clinic to anyone in the area, that wants medical care that is caring, effecient, and professional.
    - Peter L.
  • It's difficult to get an appointment but they are good.  I find them expensive
    - Audrey G.
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Medical Specialists in Raceland

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