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Hvac Repair reviews in Prairieville

Real People ~ Real Reviews ~ Real Results

  • I can’t say enough about what a great job Francis did with servicing our Air Conditioner. In the thirteen years that we have lived in this home, we have never had someone do such a thorough job. He took the time to take apart the entire outer casing to clean it inside and out. We get this done every year, and no one has ever done that before. He made sure everything was running perfectly. Very knowledgeable and very professional. We highly recommend!
    - Shanon W.
  • They are an LG warranty repair provider. My ac has been with them for 3 months today. I call every week to get an update and get different stories every time. When I point this out they say let me look into it and I will call you back. They have not called me one time in 3 months. I called the manufacturer today and they said they haven't even ordered a part. How are they even in business. Wish I had seen all the bad reviews on google before letting them have my ac.
    - Brian J.
  • A few years ago my AC went out and they were prompt with a response and replaced the unit quickly. I did join their maintenance program which includes cleaning and a system check twice a year. During that time, my attic fan went out, which I did not notice. They replaced the fan and I saw a drop in my utility bill, as they mentioned I would. They have always been extremely pleasant people to work with. As they just came by for maintenance, and I am looking on Angie's list for other services, because I like "customer's opinions", I thought I would let others know that Accutemp is a good company with good employees.
    - Joe M.
  • After my last review, Kevin contacted me. We discussed what had led me to contact my Home Warranty company after my unit stopped working. He apologized and told me there was a 30 day warranty on his work, which I was unaware of. He strives for customer satisfaction. The issue has been resolved to my satisfaction.
    - K C.
  • Kevin and JT were very professional and friendly. All of the details of their service call were explained thoroughly. Kevin even answered questions unrelated to my A/C. Will definitely call them again.
    - Kathy C.
  • I was very pleased with their service, very pleased. The service was excellent. They were very, very professional. He came out and gave me an estimate for the services done. As a matter of fact, they even loaned me a portable extra air conditioner until my unit came in. They were so nice and understanding. It was Mr. Hensley and Corinne, but Mr. Hensley was the one who installed it.

    - Sharon J.
  • I was originally introduced to Accu Temp when I needed a new AC unit. The sales person and installer were informative, helpful and professional. I recently upgraded my maintenance plan and the tech they sent was very nice. He said I could refer to him as the fat, bald, bearded guy. I don't think he lost his hair on top, it just slid down to the bottom of his face.
    - Joe M.
  • Both times that we have had them out. They were punctual, available the day of the call first time and the day after for the service/ maintenance check. The first time we called, our city had just flooded. We had no knowledge of contractors but our A/C quit working. Though we had not flooded, the humidity and heat was horrible and without A/C, we could have had enough humidity for mold to grow on our walls and carpets. They came out as soon as we could meet them, waited more than an hour for someone to arrive. We were held up in traffic while an overturned tanker was uprighted. They replaced the bad part and we were up and running with cool air. We were very pleased. We knew we wanted some cleaning and maintenance done on the unit before winter, we contracted with them. The very next day, the service man came out and completely cleaned both the furnace and the A/C. He cleaned and lubricated and checked it out thoroughly. He did not try to sell us a new system though this one is getting older. He did not tell us that we will be needing a new one soon. So far, we are happy to be doing business with Baton Rouge Air, and apparently many of our neighbors are also. We will continue to call on them in the future.
    - MIRELLE P.
  • As I mentioned previously I am satisfied with the work, but not with the pricing, and in the future will be making a better choice when it comes to having work performed on my home ac,I know it would be pointless to contact these people, but I can get retribution through this review, the technician doing the work was trying to get the owner to cut me a break on the pricing, but the owner would not have it he said to hit me with the higher price, grateful the tech tried, disgusted with the owner, these people care very little customers and are more worried about getting their money, I really overpaid, but my health issues did not allow me to take an alternative route, like I said, money first , customers second, do yourself a favor and steer clear of One Hour Air, there are plenty of other reputable ac service companies out there, research them and you'll be happy you did, wish I had.
    - John W.
  • I called Joey in the afternoon and he was able to arrive within 30 minutes. He repaired a leak and recharged the small heat pump in our pool house and completed preventative maintenance on the 4.5 and 3 ton units on the house. This included wash all the coils and going through the systems to make sure everything was in good working order. I wouldn't hesitate to call Joey again. He's very honestly and won't charge you an arm and leg.
    - Jimmy C.
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HVAC Contractors in Prairieville

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