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Home Security System reviews in Lafayette

  • A
    Vivint Inc
    Very quick contact when alarm has been triggered.  All employees extremely courteous and professional and seem to truly care about their customers.  Love the fact that when you are home and the alarm goes off they can contact you via the control panel in your home to quickly assess if there is truly a problem.  Would definitely recommend Vivint services.
    - Lisa C.
  • A
    Frontpoint
    This company rates a 10 out of 10!  Called Front Point to complete the order and was totally amazed at the professionalism and knowledge exhibited by this company. They answered the phone immediately and I was able to talk with someone without having to go through a lengthy "auto menu"...which was a blessing. The person I spoke with was actually here in the USA and spoke perfect English that I could understand and answered all of my questions...which took probably 15-20 minutes. He then actually gave me his full name and his extension....that I could call at any time if I had any questions or problems with the system.
    Shipment of my alarm system was free and arrived after a few days. Setup was a breeze and I had to call Front Point a few times to help me with the installation....since I live in an older house. The person I spoke to was very well versed in every aspect of the equipment and how to install my sensors properly. Had the system up and running within an hour. The wireless feature if fabulous. I can check the status of my equipment, turn it on remotely, etc....all from my cell phone while I'm away. The reason I didn't get a system earlier is the bad reviews of some of the other national companies and I didn't want to go with a hard-wired system. Thanks to Angie's list, I was able to cut my research time in half....plus I saved a bundle.
    - Peter S.
  • A
    Frontpoint
    The company representative that we ordered the system from was very knowledgeable and professional.  He allowed me to customize the standard package to allow for the layout of our new home.  He also had the system shipped free of charge by 2nd day delivery as we had tight time constraints between signing the contract for service and getting the system.
    Installing the system was VERY easy.  We did have one tiny issue ~ one of the window alarms did not have the self-stick adhesive on it, so we had to go get some 2 sided tape, which fixed the problem.  
    All contacts we have had with the company have been handled very professionally.  The FrontPoint Security website is easy to navigate for monitoring our alarm system.
    Prior to going with FrontPoint, I had been in touch with another wireless security system.  Their representatives didn't really seem able to answer all my questions, and they were unavailable on Sundays.
    - Joan S.
  • A
    Frontpoint
    The company is good, they are very responsive on things. It was pretty easy to set up. I was having an issue with one of the sensors and they were responsive in getting that fixed and sent me a new one. They send you the equipment and it is easy to install.
    - Erin R.
  • A
    ACADIANA SECURITY PLUS INC
    Researched a lot of companies before deciding on this one. Salesperson was knowledgable and explained everything in detail. Had to sign a contract for two years, but am happy with service. Accidentally set off alarm several times before I got used to it being there, and phone call from company came almost immediately.
    - LYN B.
  • A
    Protect Your Home
    They called me running a test and one of the special functions was not working. They scheduled an appointment and their service rep came out, found the problem, corrected the problem. He checked the whole system out and also made sure that we were comfortable with the system. Very professional.
    - Brengle P.
  • A
    Frontpoint
    They were good, they are very quick. I am very pleased with them all the way round and I would use them again in the future.
    - Hugh G.
  • A
    FIVE STAR SECURITY LLC
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    - Catherine S.
  • A
    FIVE STAR SECURITY LLC
    Went very well. Punctual.
    Performed all services that were discussed
    and agreed upon..
    - Catherine S.
  • A
    ACADIANA SECURITY PLUS INC
    They fixed the problem promptly and did not charge any additional fees for this service call.
    - ashley t.
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Home Security Companies in Lafayette

Companies below are listed in alphabetical order.

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