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Specialized Services reviews in Jennings

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  • I went to the florist on the Thursday before Mother's Day to order flowers for my wife. I viewed a book with possible floral arrangements and chose a pricey arrangement for my wife. They asked when I would like the flowers delivered, and I asked for Saturday morning. They said "no problem". I realize that this is a very busy day for florists, so at 3:30 on Saturday when the flowers were a no show, I called the florist and left a message inquiring about my order. No one called me back Saturday or Sunday morning. I personally drove over to the florist to find out what happened to my order. I waited 15 minutes until one of many people who were socializing in the back room decided to wait on me. I explained that I wanted a credit, as the flowers I had ordered on Thursday never arrived. The owner readily issued the credit back to my credit card, but said it was not her fault, as three of her employees quit last week. I asked her if she knew that when she took my money for the order. She answered "yes" and said she was doing the best she could. With all of the people milling around in the back room, why were my 2 phone calls not returned or why could someone not wait on me when I walked into the store. In the past, we have had minor issues with orders from this florist, but never to this magnitude. I felt like a smuck when my wife did not get her flowers and ended up going to Pick N Save for a dozen roses. I will never use or recommend this florist again.
    - Shelley M.
  • I called them for an appraisal on my wedding ring set. While appraising my ring they noticed that the center stone prong was worn down and suggested that I replace the prongs. They offered me three different metal options and performed the replacement expertly. The appraisal that they completed for me was very detailed, and they explained how the appraisal amount was computed. I would highly recommend them in the future.
    - Shelley M.
  • unknown
    - George W G.
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Specialized Services in Jennings

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