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Plumber reviews in Haughton

Real People ~ Real Reviews ~ Real Results

  • noticed a hot spot on the floor in the bed room, told my husband about it and he went outside. came back said meter was moving and he was going into the attic to turn off the water heater. he went back outside and the meter quit spinning,he said we needed to call a plumber. i told him we couldn't get a plumber on saturday and if we could we couldn't afford weekend rates. he said he seen a sign and called . we had a guy at the house within an hour and in no time they determined we did have a slab leak. we discussed the financial end of the deal and we got an estimate. we were told another company could handle the work if we wished to do so but that they were competitive with their rates. we decided to go ahead. it took about 4 hours and the technician explained he was going to have to cut some holes in the walls to test the lines to find the one leaking . he only cut what he had to and made sure he was in the right spot before doing so. he answered all our questions about how and why we had the leak and how they were going to fix the problem. overall a good experience. will definitely use in the future.
    - marvin r.
  • performed the job to great satisfaction, did their best to keep all the dirty stuff off my floors, cleaned up their mess as they went. water heater was in the attic and my wife had concerns it would fall through the roof, the plumber ensured her that it was properly installed from the previous plumbers/ builder. that it was on a stable platform and that things would be good soon. overall we were pleased with the service we received.
    - marvin r.
  • I did not like them.  He came out and charged me 50 miles travel service.  He also charged me $50 for the pump.  He did not check things in an organized manner.  He insisted that the pump had a problem which I thought otherwise but he still changed it.  When he came back the next day because I called him because there was still a leak, he charged me again.  I would have appreciated it if he was able to detect the problem the first time and was honest with his charges.
    - Archie B.
  • First, it two days to get a response from Universal Plumbing after a service call was submitted through American Home Shield.   Then, another week to get them out to the house.  The techs were very unprofessional, even cursing at each other.  "I know what the f**k I'm doing."  When I asked one of the techs what he thought the reason was for the bottom element on my water heater constantly  going out, his response was "I don't know"  This was after they were finished and preparing to leave.
    - Amanda W.
  • I was totally pleased with the fact that the owner came out and quickly ascertained the problem and repaired the problem efficiently and charged a reasonable fee. I will definitely use Matlock plumbing in the future.
    - Dixie J.
  • Called first thing in the morning, so not a scheduled call and definitely not an emergency, but they were out by close of business to complete work order.  Completed the job in less than 30 minutes.  Very professional technician who saved me several hours of time and unknown number of trips to to and from home improvement store.  

    - David M.
  • Very friendly & professional.  He explained the problem was drainage, as the dishwasher plumbing was connected to the disposal.  Good advice about how to keep drainage working better without using harsh chemicals.  Prompt, courteous, and competent!
    - Frank J.
  • Needed to replace 2 faucets before an appraisal. He and an apprentice arrived on time and did an excellent job, even explaining to my husband what he was doing so he could learn too. We also used them before for a total plumbing line flush and to install 2 clean out valves.  We almost used them for our master bath remodel, and the only reason we didn't was that they preferred  to make one quote and use their own supplies, and we needed to save cash by putting supplies on the Home Depot card and just paying for labor. That job went to Fitzgerald, also a good company, and ended up costing just about what Giglio had quoted. So we will definitely use them again.  Very good service and very honest.
    - Rodman T.
  • First was with a very courteous receptionist.  Then I talked with Joe Giglio (very friendly) about installing a point of use water heater and he recommended that I first try to raise the temp on the water heater.
     The workers (very courteous) were very prompt and went right to work .  Pleasant individuals.  They installed the new garbage disposal, repaired the leak in the second sink, replaced the outside faucet and raised the water thermostat to 140 degrees.  Elvis let me know that who ever installed the water heater had set the thermostat at 120 degrees.  Way to low for my wife to wash dishes.  The experience with this company was the greatest and the price was right.  They are now on my list as the number one plumbing company in the area.  I would recommend them in a flash to anyone.
    - Dalton B.
  • . Fine service tech. Given estimate price, I signed it. He did the work and I paid him. I did not like the price but I was not going to call another plumber. I have used this plumber before but this time I called Roto Rooter, did know Murray had taken over the franchise. I would not have used him if I knew that. He charged to much the first time I used him for installing 2 Senior toilets.
    I will not use him again.
    - Dalton B.
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Plumbers in Haughton

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