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However, there was a lot of damage in our area and he apparently accepted more work than he could handle. He "disappeared" for a month after the initial work. In
Last weekend, we had our first hard rain since the roof was fixed and I was perturbed to find water pouring into the air conditioning/furnace closet. I contacted the owner, but six days later I have heard from him. I had been contacting him since the walkway was finished because he left a wheelbarrow containing tools, a protective tent and other items in my back yard. The workers also left concrete debris from the old sidewalk in a container that I normally use for recyclables.
When I have talked to him, the owner has been apologetic and explained his situation. At this point, however, my patience is wearing thin."
The workers showed up on time and completed the work on time. However, I noticed within a couple of days that my air conditioning was no longer producing cool air. I contacted that company and the serviceman determined that the roofers had managed to puncture the coolant line. He replaced the line and saved the copper tubing so that I could show it to the roofer. Mr. Mendelssohn was apologetic. He subtracted the cost of the air conditioning work from my balance. Since it was an honest mistake, and easily resolved, this was acceptable to me.
He suggested an option to re-installing a completely new ceiling and that was also acceptable.
He provided a prompt itemized bill that I was able to present to the insurance company, thus receiving my balance with no questions.
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