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Cleaning reviews in Gonzales

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  • Best customer service I have ever experienced. They went above and beyond. Larry is not only professional but very personable. His pricing came in under the other estimates with discounts. I have already recommended this pro with outstanding feed back from colleagues and friends. I also posted on social media as I wanted to share my experience with Larry. Great experience.
    - Milton C.
  • So today was my first time using Local Maids LLC, I can't say enough good things! Amber and her brother I believe it was were very polite they cleaned everything that I really didn't want to. One in particular was my toilet they got it looking brand new I have always tried to get that build up off and I could never do it, when I walked into my restroom to check it out I was amazed at how clean it looked! I highly recommend them, they are timely, organized, kind, and hard workers! You have a new for sure customer!
    - Abigail R.
  • Misty has been cleaning our house for over a year now. She is absolutely wonderful. She comes in right away and starts cleaning immediately. She is very trustworthy, reliable, and efficient. She does a wonderful job. Her services make our lives less stressful!
    - Katie S.
  • So so. basic cleaning was good. Seems to be a disconnect between company and employee as far as what was to be done. Way to expensive and was charged and additional $80 on-site when I had already paid for deep-cleaning blinds and baseboards
    - Wendy K.
  • There was online scheduling so I choose 3 appointment times. Never received a call from company so I called them. When they returned my call they basically ignored my appointment times as if I had never entered them - when we finally agreed on a date and time I had to call 3 times that morning as they were late (did not call me). The one girl at one point was cleaning with one hand and talking on the cell phone with the other. After half an hour of this I asked her to get off the phone and she responded that she will be on the phone when she works. It was a personal call not business. The second girl sat on a chair while cleaning and at one point was doing nothing, standing by her partner in the kitchen and I had to tell her to come and do some cleaning in the other room. I would not hire this company again.
    - Wendy K.
  • Very unprofessional. Days after I posted my job need, I eventually rec'd an email from this business containing their ph/fax nos. & list of services, same as listed in their ad. When I called the number, a lady answered who was very difficult to understand, mainly b/c of all the background noise, which sounded like many people talking, children playing & fussing, traffic or outdoor sounds, along with many interruptions & lots of repeated phrases including: "Hello? Is anyone there?" When I told her that i needed an earlier appt than what she offered (which is why I had called days earlier) and therefore I was going to respectfully have to request a refund, she hung up on me.
    - Kathy B.
  • Amber and Misty were on time, friendly, polite and ready immediately to get to work after I showed them around the house. They had all cleaning supplies and equipment, as well as my directions and request list. I was pleased that I could pay the company on a credit card. I will use the services going forward on a monthly basis and maybe even more.
    - Charles H.
  • They arrived on time and went to work quietly and efficiently. Very professional. We will use them again, not only for Windows but for other jobs such as cleaning and cementing patches of walks and driveway. We appreciated the specially advertised pricing that saved us money. Note that date of service is approximate, but close.
    - Charles H.
  • My house never smelled and looked this clean in a long time. Murphy's Cleaning Solutions sent a lady that did a wonderful job and she was very professional. I left many valuables around and I found her to be very trustworthy and reliable.
    - Andrew A.
  • A contractor had just finished renovating the downstairs of my townhome.  I used this contractor to clean the tile as he was local and a local acquaintance recommended him.  During the appraisal, I asked if he wrapped the hose that was going to be brought in the house with towels to prevent scratching newly refinished wood floors, corner of refinished furniture and freshly painted baseboard. Showed up with filthy and soggy towels used on a job from the day before. He scratched all of the above.  Also, the towels must have had some sort of black grease that was quite difficult to remove, especially from wood floors.
    Literally stripped existing tile finish.  I had to hand clean the tiles three times.  I then had to hand apply three coats of a professional tile sealer.  Then had to apply a finish coat and hand buff.  Took me five days and approximately 30 hours of labor. That does not include repairs to wood floors, furniture and baseboard.
    In all honesty, I did not call him to come back and fix what he had damaged as it was obvious that it would be inviting more damage to my renovated townhome.
    - Karen B.
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Cleaners in Gonzales

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