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House Cleaning reviews in Covington

  • A
    Rocket Errand Services
    I FOUND THIS SERVICE PROFESSIONAL WITH A THE KINDNESS THAT YOU WOULD WANT TO FIND IN A SMALL BUSINESS OWNER-THIS QUALITY IS HARD TO FIND. AUTUMN IS WILLING TO WORK WITH ME ON SEVERAL PROJECTS AND UNDERSTANDS MY LIMITATIONS AS A DISABLED PERSON WHO NEEDS FLEXIBLE HOURS AND SPECIAL NEEDS. I INTEND TO CALL UPON HER SERVICES ON A ROUTINE BASIS,AS WELL AS, 3 MAJOR PROJECTS. SHE IS VERY TRUSTWORTHY, HONEST & IF YOU HAVE THE OPPORTUNITY TO MEET HER ; YOU WILL UNDERSTANDING THAT SHE TRULY FINES.JOY IN HELPING OTHERS. IT IS INSPIRING TO SEE A SMALL BUSINESS OWNER ENJOY THEIR WORK .I HIGHLY RECOMMEND ROCKET ERRAND SERVICES.
    - Lisa G.
  • A
    Fausto's Cleaning Service
    They were late to arrive that morning. I'm did not realize they had to drive from the southshore. Once they arrived, they were very professional, courteous and cleaned the house well. Communication to schedule the service was a bit challenging due to language issues. I had to make several calls to be sure I had a confirmed date and time. And, as I said previously, they were wonderfully professional and I certainly appreciated their help!
    - Karen H.
  • A
    Sarah's Cleaning Service
    Sarah and her assistant did a great job deep cleaning. Cleaned fridge and oven as well as normal house cleaning. We were very pleased with her work, she was fantastic at communicating, and we've scheduled to have her come every other week.
    - Beth R.
  • B
    Deluxe Cleaning Service
    The first visit was very thorough but took longer than estimated so therefore cost us more. The work was very satisfactory. The second visit did not take as long but the quality of the work slipped. I feel certain that after visiting with the housecleaner and pointing out the areas missed she would complete to our satisfaction.
    - Dan C.
  • A
    A Mother's Touch Cleaning Service
    Rebecca was easy to contact and very personable.  Prior to cleaning my home the first time she met with me at my home to walk through and discuss all of my concerns.  She was very professional in working around my schedule to provide the first cleaning and then set up a bi-weekly cleaning schedule.  Additionally, she interacted very well with my cat and was attentive to making sure that he didn't escape out the front door when she came in and out of the house.  Rebecca was early to both our initial meeting and the first cleaning at the house.  Walking into a fresh smelling and clean home after a long day at work was a dream come true.  After inspecting t
    I was able to find "A Mother's Touch Cleaning Service" on Angie's List and chose to contact Rebecca due to her business model of personally cleaning each clients home and building long term relationships with her clients.  Rebecca takes her business seriously and it is evident through her timeliness, confirmation of appointments and receipts.  I would definitely recommend contacting "A Mother's Touch Cleaning Service" to work with Rebecca.
    - Rebecca B.
  • D
    Cinderella Cleaning
    Not impressed at all. for 10 man-hours billed, there were many many areas just untouched or incomplete. windows - not cleaned. fans - half a** job done. baseboards - subpar. doors - untouched. behind the stove, they actually wiped down the wall, BUT ONLY AS HIGH AS THEY COULD REACH...huge streak of greasy wall  from 7-9 feet up was not touched. The floors were cleaned well, and the cabinets and countertops were wiped down acceptably, but a decent cleaner could have done that in half the time it took them.
    - Nick R.
  • C
    Gail Stilwell Maids Inc
    Generally pretty average quality maid service. Nothing special, but over-priced. The maids work hard, are professional, etc., But again, nothing special.
    The big weakness is the company and office personnel ... Rude, unprofessional, and uneducated ... It's apparently a mom/pop shop and they do not understand how to run a legitimate business in a professional manner. Little things like listening, writing, communicating with your customers, etc.
    If they were great, I might continue using them, but I'll try my luck elsewhere. Would not recommend.
    - Kevin B.
  • A
    Gail Stilwell Maids Inc
    It wasn't spotless, but definately allowed us to move-in. One lady stayed 3 hrs, another 4.5 hrs. There was no AC, so I tipped them both and made sure there was water to stay cool. It was hard work and they were very friendly and hard working.
    - Amy C.
  • C
    Magical Maids
    I called and set up an appointment. I was told it would take a certain amount of hours and was given an estimate over the phone. On the day of cleaning, two ladies arrived and we walked through the house. I already have housekeeper, but she seemed to be slacking, so I planned to have her come once per month and Magical Maids once per month to obtain the biweekly cleanings. Long story short, it took twice as long and costed twice as much with Magical Maids. While they were cleaning, I left to run errands, so I'm hoping the girls stayed on task. It was a bit disappointing to pay twice the estimate and still not get the whole house cleaned. My current housekeeper cleans the entire home in 4 hours, so with two ladies, I expected the estimate that was given to be about right, but it was not. They did a good job, but I told them to stop working because I didn't want to end up paying even more. When I spoke to the lady at Magical Maids, she said that for customers who can't afford to pay all at once usually set up partial services. My issue wasn't that I couldn't afford to pay; I just didn't want to pay over double. Hourly rates work fine if the estimated times are met, but in this case, I ended up paying over double for an incomplete housecleaning.
    - Lydia N.
  • A
    Gail Stilwell Maids Inc
    I have been using this maid service for the past several months. I only use them once a month. The down side to this is that I get a different maid every time and there have only been 2 maids that I was really pleased with. Some of the maids are not as thorough as the other ones. On the plus side, I do get phone calls from the service after every visit asking if I was satisfied or not. This past time, I was not satisfied whatsoever and did get a $10 credit. So I do find this company is genuinely trying to please all customers. I am very pleased and would recommend this service to anyone.
    - Erin A.
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Home Cleaning Services in Covington

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