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Carpet Cleaning reviews in Covington

  • A
    Nata Carpet Care LLC
    I called and spoke to Joe about their services and scheduled for them to come out in about a week. They could have come sooner but I had a specific day in mind which Joe gladly accommodated. The technician showed up exactly as scheduled and work was done as planned. Upon drying, the carpet looked like it had stretched and i called Joe concerned. Joe told me that sometimes this happens when certain carpets are wet but usually it corrects itself when dried. I was relieved to hear this and Joe told me to let him know if they did not and he would take care of it. Well, Joe was right...the carpet dried and completely returned to normal. I really appreciated that Joe was ready and willing to resolve any issue if needed. Our carpets look fantastic and the technician did a great job with stain removal. We will definitely be calling them out again.
    - Tiffany H.
  • A
    Carpet Magician
    He is a Professional at cleaning and maintaining carpets. In my homes, which have had a high use. Service Provider is Reliable consistant and timely. The Provider is exceptional and highly recommended.
    - Gordon P.
  • A
    Nata Carpet Care LLC
    Service provided was perfect. Carpets are now exceptionally clean! Their equipment was powerful and very effective. The technician, Ryan, was so professional and did an outstanding job. Furniture was treated gently. I have already recommended the company to my friends. We would not use another carpet cleaning company...NATA is the best!
    - Ginny C.
  • A
    Carpet Magician
    Mr. Santos is the best carpet cleaner I have ever used. After I used him, I have never gone back to another carpet cleaning company. He is a very hard worker and responds very quickly to all phone calls. He is always on time, rain or shine. Very professional and courteous. He goes above and beyond in cleaning the carpets and getting them in tip top shape. If you have any type of emergency with your carpets, he will immediately come out and address the problem.. We had a pet urine stain and he worked on the spot until it was removed and the smell was gone. Whenever I have a party pop up at the last minute he will come out and clean the carpets at a moment's notice. His service and dedication is well appreciated. I would highly recommend Carpet Magician to anyone that is needing their carpets professionally cleaned, home or business.
    - Louis L.
  • A
    Nata Carpet Care LLC

    Serviceman arrived promptly, reviewed areas to be cleaned, moved light furniture in order to access the carpets and thoroughly cleaned both up and downstairs.

    I consider the service to be good value for the price.

    - Lois L.
  • A
    Brian's Carpet Cleaning
    First let me say Brian is awesome.  He was responsive to a last minute call on a Saturday and was in the area and worked it out.  He was reliable, courteous and most importantly completed a job well done.
    - Jerome H.
  • A
    Nata Carpet Care LLC
    I had used another carpet cleaner in June, one that I had used before NATA.  I mistakenly found their information and thought I was calling NATA carpet cleaners. When the man arrived, I knew immediately that I had made a mistake but it was done and I went ahead with it.  I have some old pet stains, only two, but they resurface after a while.  Otherwise, the carpet looks brand new.  It was a visiting relative's dog...long story.  Anyway, the other company cleaned my carpet.  It stayed wet and sticky which I did not like ,and although the pet stains disappeared, they very quickly returned.  I went back to Angie's List and found that the cleaner I had intended to use was NATA and I immediately called and set an appointment.  These cleaners cannot be beat.  They are the best.  Quick, efficient, and the carpet is almost dry with no residue when they leave.  I have only had the carpet cleaned recently so can't say how long before the doggie stains resurface, but the last time NATA cleaned my carpet, it took almost a year before there were any traces.  I know I will have to eventually replace the carpet, but there are heavy pieces of furniture, etc., and the carpet still looks great....except those two darn stains.  Anyway, I wanted to share because a lot of people have pets and just know the stains will eventually come back, but these cleaning professionals will give you many, many months of clean-looking carpet.
    - Rose M.
  • F
    One Stop Restoration And Cleaning
    These two guys are very unprofessional!! Nice when you talk to him first time, but RUDE, when you call him back about the mess left! He asked me if I wanted him to come back and dust??? How about hire a maid to come clean my whole apt!! When I talked to him the second time about which chemical he used because I was having a sore throat and trouble breathing he finally "remembered" the name of it. Don't know what they charged my landlord for such shoddy work, but I have it all on tape what went on while I was gone which was approx. 50 minutes!!!
    - Jacqueline D.
  • A
    C & C Classic Carpet, Tile & Duct Care INC
    Corey did an excellent job, including moving some furniture for me, and putting paddings under the couch and love seat legs. Although I had hired him for only my large room, he did the hallway at my request, including stain treatment.
    The price also included sanitizing the carpet before cleaning it, which he recommended, which I was happy he suggested because of having small children playing on the carpet.
    My only complaint is that he left a few spots with slight bleach stains, trying and succeeding to remove 3 deep stains. They looked better than the stains, though, and the other stains came out completely. My carpet hadn't been cleaned in 2 years, which is a big mistake. Overall, the carpet looked wonderful when he finished, and dried fairly quickly. I plan to use C and C again in the future.
    - Dale R.
  • A
    Nata Carpet Care LLC
    They were fabulous.  They were great.  My experience has been great.  They were timely, courteous and cost effective.  They were well worth it.  They were great at everything.
    - Linda M.
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Carpet Cleaners in Covington

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