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Garage Door Repair And Installation reviews in Baton Rouge

• F

  Precision Door of Baton Rouge

  I called the Baton Rouge number for Precision to ask how much it costs to replace a garage door spring. I was told there would be a $50 callout fee which also included a thorough safety inspection, plus $85 - $165 depending on what type of spring I wanted. When the person arrived, he looked at the garage door for a few minutes, told me that the system could not be repaired and had to be converted over to a different type, and quoted two options from $500 - $688. I told him I���d prefer to get quotes from others first. He then told me I had to pay the $50 callout fee. Now I was fine with this fee if, in the end, I���d get a repaired garage, but this was $50 for nothing! I explained to him that I was told a much different price over the phone. He said that the call center got it wrong. He was sympathetic with me and contacted his boss to see if the callout fee could be waived. They would not, so I was out the $50 for nothing. I then called 3 other companies, which all quoted within the range of $300-$400, showing that the Precision business model is probably based on this bait and switch maneuver where the customer pays the higher cost because they���ve already invested $50. Also, NONE of the others charged a callout fee and offered free estimates. And one other tidbit, they cashed the check in the same day, which is not typical for other repair companies we have used. Stay far away from these guys!
  - MARK B.
• A

  Precision Door of Baton Rouge

  They came out the same day we called them and were able to complete all the work the same day. They were very professional and took the time to explain all of the working details to us. They even programmed the garage door opener button in our 2 cars! The door is unbelievably quiet now. We would definitely use them again!
  - John H.
• A

  Precision Door of Baton Rouge

  Our garage door got hung up and then "jumped off" it tracks. It was hanging half off the tracks and I was terrified it was going to fall or be damaged beyond repair... It was a huge mess! I called at 7:40 PM on a Friday night (of course it would happen on a Friday night!) and they gave me an appointment for the next morning at 10 AM. The technician, Joshua, was prompt and courteous and he did excellent work. He replaced the tension cables on each side of the door, put the door back on its tracks and lubricated all the moving parts. It now operates like a brand-new door -- super quiet and smooth. I am extremely impressed and SO glad I called this company!
  - Summer K.
• A

  Precision Door of Baton Rouge

  They're very good.  They've come out several times.  We had difficulty diagnosing my issue, and this was over July and August.  They've been out a total of four times trying to correct my problems and only charged me for the first time.  I ended up having to have a new motor for my garage door, and they credited me with all the other things they'd changed out.  I paid a little bit for one change-out and then we found out it was really the door, so they only charged me for the difference in what I already paid.  They're excellent.  These people are really good.  I found their prices were very reasonable.  I've had people come out and look at my garage door in the past.  I'm in a twenty year old house, so I've had other issues, and so I would give them an A.  The thing that I liked about them was that they didn't charge me for every service and everything they did.  They pro-rated everything so that in the end, even though they came out four times, the only thing I paid for was a new garage door opener.   They could have charged me for changing out the sensors and changing out the plate and giving me new clickers and everything, and they didn't.  So, I liked that. 
  - Karen L.
• A

  Overhead Door Company of the Capital City

  I called Overhead Door and they were extremely helpful. They told me what to look for to trouble shoot the problem and after all the connections and signals were checked, the problem was fixed. They stayed on the phone with me and walked me through it all. They helped me avoid the expense of a "call out" appointment. I will definitely call them again and will refer anyone who has garage door issues to them. Note to Overhead Door - Merci Boucoup.
  - Delilah L.
• A

  Precision Door of Baton Rouge

  Precision did a great job. I called them in the morning and the garage door opener was installed later that day. The manager and service technician were very courteous and informative about the products and services. I would definitely recommend this company.
  - Joe T.
• F

  Overhead Door Company of the Capital City

  It didn't go at all. I called and spoke with Gabriel who scheduled my work for the next day. In the am of the next day, she called and said that they were overbooked and rescheduled for the following day. She promised to call in the am to advise on time of arrival. On the following day by late am no one had called. So I called and spoke with Gabriel who promised to call me back asap. And again, after waiting for over an hour, I called her. And again she said they are booked for the day and can't come out for at least more 5 days. I cancelled the job and got someone else who won't be out for a week. Apparently, there's more overhead door problems in Baton Rouge then there are repair services who can handle them on a timely basis.
  - Ronald L.
• A

  Doortech Inc

  I am very impressed with them. Their estimate did not increase my blood pressure, and the work was done in a very timely and professional manner. The person who did the job was clearly very adept at it. For once, I am actually pleased with a local repair service.
  
  
  - Adrian C.
• A

  MANNAS GARAGE DOOR

  Fantastic. I highly recommend Robert. I called him in January before closing on my house to get an estimate. He called me back within 10 minutes of leaving a message. I sent him pictures of the garage door and he was able to diagnose the problem over the phone (which was more convenient for me). He explained what parts were broken and what would need to be replaced/fixed. He sent me the estimate via email mid January. We closed on our house 2/1/16 and he came out to my house on 2/3/16 to do the repair. He had to go back to his office in Cordova to get a part, but fixed the door by the afternoon. I bought a garage remote online, but it ended up being the wrong one. Robert gave me a remote that worked for my opener at no additional charge.
  The next morning, the garage door opened, but wouldn't close. It ended up being the sun setting off the sensor so it wouldn't let the door go down (it was cloudy the day before). Robert came back out on 2/4/16 (no additional charge) and moved the sensor from the track to the wall so the sun wouldn't be a problem.
  Very friendly, great customer service, explains things very clearly. Will definitely use in the future if we need anything else.
  
  - Jonathan M.
• A

  Doortech Inc

  Woke up one morning to a broken garage door opener.  Did a quick search
  on Angies List and found DoorTech. Based on my initial inspection I
  thought I would be in for a new garage door opener.  I called DoorTech
  to have them come and install a new opener.  When I described what had
  happened they told me I may not need a new opener at all.  We actually
  had a bit of a laugh about how bad a salesman the owner was as he talked
  me out of a more expensive opener.  Nonetheless, they came out within a
  day and repaired the broken opener and it has worked great since.  They
  were even willing to bill me for the repair which was quite a treat in
  this day and age.  Overall, we had a great experience with them and will
  no doubt use them again if necessary.  They were far better than the
  'Big Name' company we have used in the past.
  
  - William B.