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Garage Door Repair And Installation reviews in Wilder

  • A
    A+ Door Service
    Mark was great!  We called him the day before and he said he wasn't able to come until late afternoon the next day.  Well he called early the next day and was able to come at a much earlier time.  He knew what he was doing, was thorough, efficient, and was in/out in I'd say less than 30 minutes.  Garage door works like new!
    - Ryan X.
  • A
    LG Exteriors
    I had originally purchased a $99 garage door roller replacement but upon inspection of the old wooden door we realized it was dry rotted and would be better just to replace it with a new door.I decided on a new steel insulated door.Leland arrived at approx 12:30 pm and got to work on the new door.He removed the old door and all the plates,springs,bolts etc.He than installed the new steel insulated garage door.and new springs,rails,and rollers.He did a good job and even took all the old parts with him on his truck. I would definately recommend this company and will use again when needed.He didnt replace the garage door opener cause it was only 7 yrs old.
    - Steven D.
  • C
    Overhead Door Company of Northern Kentucky
    I contacted Overhead Door Company of Northern Kentucky when my garage door stopped working. The gentleman informed me that the unit had blown a fuse and the circuit board would need to be replaced. He indicated the unit I owned was no longer being produced, but that a new circuit board would rectify the problem. He replaced the circuit board and the door worked once.  I tried to close the door as he drove away, but it once again failed to work.  I called the company and was told another repairman couldn't come for another week. 

     I made the appointment, and when the second repairman looked at the opener he immediately said it was an outdated model and would need to be replaced. I told him the first repairman had just changed the circuit board, which cost me $200, and he immediately said the first repairman shouldn't have done that, I needed a new opener. I was very frustrated and wondered why two employees of the same company would contradict each other, I immediately felt like I'd been taken. 

     The second repairman, however, was very knowledgeable, professional, and explained everything he was doing. I contacted the company manager and explained my concerns, and I was only required to pay the difference for the new opener, as I had paid for a circuit board that shouldn't have been installed. Because they made it right, I would use Overhead Door again. But they need to vet their repairmen, no one likes to feel ripped off.
    - Kristiin B.
  • A
    A+ Door Service
    Estimate was provided, I have compared 3 providers and decided to go with Mark.
    After down payment the door has been installed. It took for them 2 weeks to get the door sine we ordered a custom color.
    All works good and looks very nice.
    I gave B for Professionalism because one of the installers was very loud and noisy talking too much :)
    I didn't expect this type of behavior.
    BUT I'm very happy with a service, price and product! Thank you Mark!
    - Viachaslau U.
  • A
    Cincinnati Door & Window
    very informative visit, the serviceman explained what he was doing as he went along, taught me things about my garage door and why regular maintenance is important. He was very friendly and knowledgeable.
    - Timothy K.
  • A
    A+ Door Service
    Mark arrived on time, and called ahead to tell me he was on his way. He repaired a bracket for the automatic opener that had pulled out of the door, and replaced the door lock mechanism. He also lubricated all the moving parts. Quick, friendly, and on time, and at a fair price. Can't ask for anything more!
    - MARK B.
  • A
    Overhead Door Company of Northern Kentucky
    In December a sales rep inspected, made recommendations & sold me a new door.  He then repaired springs & reattached my garaged door open so that was able to use old door until new door arrived.  This was very much appreciated.
    - Zana L.
  • A
    Have used Salem on a couple of occasions. They had installed 2 new garage doors back in 2008 and I've been very happy with them. Recently, I had trouble with the garage door opener/doors getting stuck. I called them on a Friday and had them out the following Monday. Guy I talked to even was giving some ideas to try myself if I wanted to save the service charge. I decided to have him come out anyway to make it sure it got fixed right. They came out and lubed everything up and made adjustments to get tight seals with the concrete and doors. They also adjusted sensitivity of garage door opener. They were in and out in about 20 minutes and had everything back functioning like new. Would use them again.
    - Matt S.
  • A
    Cincinnati Door & Window
    After purchasing a new home, we called Cincinnati Door & Opener to examine the old garage door, which would only lift up on one side.  James Staton arrived on time and examined the door and recommended we replace the springs on either side with 300-pound springs.  He explained to us how the current springs were only designed to lift 150 pounds each and that it represented a safety issue.  Having never owned a house with a garage before, we were hesitant on what the cost would be, but was pleasantly surprised when James offered us a pair of lower priced refurbished springs, with a 5 year parts warranty.  He then took the time to explain pricing should we ever want to have the door completely replaced, as well as new remotes.  Overall, I found him to be a professional, pleasant person who reflected well on his company. 
    - Rachel R.
  • A
    Cincinnati Door & Window

    They were great.  They came out on time for the estimate and were upfront and honest to give the bid right away.  They came in and got everything installed quickly.  They were easy to work with.  The garage door seems to be working perfectly and we are very happy.  I spent $1000 on that work. 

    - Dana M.
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Garage Door Repairs in Wilder

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