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Find Top-Rated West Point Jewelry Stores

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Recent Jewelry Reviews in West Point

  • A
    Hoosier Jewelry
    Very professional - looked at another watch and told me I would be better to send it to manufacturer. Supplied me the details on how to do it.
    - gerry r.
  • A
    ROYAL FINE JEWELERS
    My new ring turned out beautiful! Lynn helped me decide on the design. The workmanship is outstanding. Very pleased.
    - jim f.
  • A
    Distinctive Diamonds
    The experience was amazing. From day one, they were extremely helpful, honest, upfront, and just made the buying experience one I actually enjoyed!
    - Adam M.
  • A
    VAL'S GEMS & REPAIR
    .I would recommend them to other members. The price for the repair was well within their estimate. The quality was an A plus.
    - PAM S.
  • A
    Prospect Jewelers
    The center stone on my bridal set had fallen out and the head that held it had been replaced 5 times before over the preceeding 15 yrs.  When the last head had been replaced, by another jeweler, I asked the repair person about possibly changing the style of head to help avoid this constant replacing.  He said, yes, but it would involve cutting the ring open, constructing a new head, etc, and would cost quite a bit.  That was why, when the stone fell out and we finally found it, I put it in a box for 2.5 yrs to save up money to pay for the redesign.  That jeweler's repair person, however, had since left and when I took it to him, he said there was nothing I could do and steered me toward putting the center stone in a whole new ring.  I had seen this provider on Angie's LIst and was planning on getting a second opinion from them, but stopped at another retail jeweler first.  The manager there sent me straight to Prospect Jewelers.  I was starting to get worried that I wasn't going to be able to save the ring and save more money for a new one when Brad met with me and looked at the situation.  He said it was completely doable, noted the other items that needed to be repaired on the ring and gave me a ballpark estimate.  He called me the next day with the formal estimate and informed me that he had located a pre-made head that he could customize, instead of creating a new one from a custom mold.  It would primarily save time, which it did.  All of the repair work was completed within 2 weeks (at that was holding it to give me the chance to approve or disapprove of the work) and was within the estimate.  When I picked up the ring, Mr. Prince was there and spent quite a bit of time with me on a busy Saturday, developing a quote for a possible addition of some stones to the wedding bands as a possible anniversary gift.  Everyone there was professional and helpful and made the process go smoothly.  I will happily return to Prospect Jewelers.
    - Courtney R.
  • A
    Prospect Jewelers
    I was pleased that I didn't have to leave the watch and return to pick it up later as I have done at other jewelry stores .I will  use them again for repairs and to purchase other jewelry pieces.
    - debbie m.
  • A
    KAY JEWELERS
    I like taking my rings for repair here because they advise me of the time frames for repairs. They have good customer service and are always able to help and the sales representatives are very knowledgeable.
    - Patricia M.
  • A
    Clater Jewelers
    They are very honest with reasonable prices. The customer service is excellent. The jewelers are perfectionist and do excellent work. Great atmosphere with a small town feel. I would strongly urge you to give them a try.  I went into Clater Jewelers many years ago when they were at a different location.  I have not used a jewelery store for years and was looking for a jewelery store I could trust and saw a billboard for them. I am so glad I returned.
    - Carla J.
  • A
    INTRIGUE JEWELER
    We decided to go with Intrigue because of the professional way Sunny Shaheed talked with us.  He checked the authenticity of each stone in our presence and assured us that we would do the same thing when the ring was picked up by us.  He told us about the options and after we chose, he explained the various services that would be provided.  He told us that he would call us with the estimate on Monday after a matching stone was found.  Monday, Tuesday and Weds came and went with no contact.  We left messages but got no return calls.  We began to worry about the honesty of this business and person.  Finally, we reached someone at Intrigue who gave us the estimate and assured us that Sunny would call us back.  Sunny then called and explained that they had just located the matching stone.  He had thought it was not necessary to contact us to tell us that they had not found the stone yet, but when I expressed my concerns, he did agree that it would have been better in our case to go ahead and call us.   He apologized and offered a 20% discount for goodwill.  We accepted and told him to go ahead. When we picked up the ring the next week, we were amazed at how beautiful it looked!  The new stone very, very well.  The rest of the work and the cleaning were beautifully done.  The ring looked just as it did when my husband purchased it!  The authenticity of each stone was again checked in our presence.  We are very satisfied and would use this jeweler again.
    - GREG & CATHY R.
  • A
    ROYAL FINE JEWELERS
    I LOVE LOVE LOVE my ring. Len was very nice and took plenty of time to show me options a to help me decide. My ring turned out beautiful.
    - judy r.
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Jewelry Stores in West Point

Companies below are listed in alphabetical order.

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