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Plumber reviews in Versailles

Real People ~ Real Reviews ~ Real Results

  • S&T did an excellent job on remodeling of a home I purchased in Versailles, KY. So much so, that I hired them to do a complete renovation of a cottage on the property as a home for my aging mother. In both cases I was pleased with the quality workmanship provided at a fair and competitive price. I have now contracted S&T to do a third project refurbishing my front porch and backyard deck.
    - Bob J.
  • We bought an 80 gallon HTP water heater on 1-30-17. In December 2018, the water heater quit working while still under warranty. They made 3 service calls to my home replacing the heating elements and thermostats. After the last service call. I found the water heater leaking which caused damage to our basement floor. They finally replaced the defective water heater but because they sold me a defective product, there was $1,300 damage to my basement. The service manager was supposed to call us back to talk about this damage but that call never happened. Pick another company.
    - Randy D.
  • Great -- just like the last time, although the last time it was even better because it was more of an emergency situation on a weekend with our downstairs water heater. It wasn't an emergency this time -- just a small leak and easy to turn the water off upstairs. But he was still out in a timely fashion-- one-day wait.
    - Marianne W.
  • I have never been more disappointed in a service provider! Our waterheater died one evening. The next day we called around to several different plumbers. Roto Rooter was the first to come to our home and gave us a price that we thought was fair and was able to come out next day! We were very impressed with the technician and decided to go with their bid because we needed water in our residence ASAP. On the day of installation, the service window came and passed. My husband called the office only to learn that they no longer install our type of water heater. Not only was the technician not aware, but no one called to explain why they did not show. The ladies in the office were far less than considerate. We are on day 4 without water thanks to Roto Rooter's terrible service and lack of communication.
    - Shelby P.
  • Responded quickly and arrived on time. Installed replacement pump in a neat and orderly fashion and removed the faulty pump. Left the area clean after the work was performed. I did not ask the price of the pump before I hired them.
    - Robert C.
  • I have never been so impressed with the professionalism, craftsmanship, and attention to details as this company & especially the superintendent Lars Lyman provided to this job. The demo, plumbers, drywall hanger, painter and flooring installer ALL met & exceeded my standards and turned out to be down-right-FUN!
    - Mike S.
  • Our kitchen sink was not draining and I spent the weekend, and then into Monday trying to fix the problem. I made a request for help via Roto-Rooter's convenient website and within an hour someone from their dispatch team had called me to indicate that Justin would be at our house within 30 minutes! When he arrived I showed him the sink and explained everything I had attempted to do to resolve the problem. After about 20 minutes with me and after trying to use his equipment to remove the stoppage he indicated to me that he would be calling in Dale and Brian who could clean out the wickedest drains, including this one! Justin was apologetic about being unable to perform the fix and I assured him that I appreciated his honesty and efforts. When Brian and Dale arrived they had already been given details on our problem and began working. It turns out that the stoppage was some 50 feet away from my sink drain! I would have never fixed this without their help. I'm so grateful for Roto-Rooter!
    - Eric L.
  • So far, they just move and keep scamming people. There are charges against at least one of the owners, Richard "Ricky" Roberts...every time he is FINALLY arrested, his wife posts his CASH bond (stolen cash) and he's off again....
    - Kimberly T.
  • Torn up kitchen, my 80+ year old grandmother out tens of thousands RICHARD ROBERTS is working with or through the owner Cody Merrill to scam people, particularly ELDERLY people out of money. There are court cases pending and a long history of scams by Roberts. DO NOT USE THESE PEOPLE [*** Link removed ***] [*** Link removed ***] 12/9/15 [*** Link removed ***] I could go on.......
    - Kimberly T.
  • CROOKS!!!!! litigation pending • WOODFORD : 15-CI-00256 SUTHERLAND, NORMA J. VS. DAD & SONS RENOVATIONS, , ET AL From FB Jennifer M He was arrested this week but was bonded out by his wife for $10,000. He's a con man and will rip you off. He got us for $7000, nothing compared to other people but it's still alot of money not included what we had to pay to finish our bathroom. Like · Reply · 1 · Yesterday at 1:42pm · Edited [*** Link removed ***]
    - Kimberly T.
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Plumbers in Versailles

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