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Furniture reviews in Versailles

  • A
    Cook's Piano Service
    Mr. Cook is quite professional. He tuned my piano by ear (but offers electronic tuning, as well). He knows his stuff- he talked about the new apps for tuning, looked up my piano's age and history, discussed how every brand of piano has a different "tuning", and was even good with my Doberman!  Besides all of that, my piano now sounds great! I would definitely hire him, again.
    - Karen M.
  • F
    Sleep Outfitters
    Absolutely unacceptable.
    After trying nearly every mattress in the store.we purchased a Tempurpedic mattress and boxes.  Once we discovered that this was not a suitable mattress we returned and tried mattresses in the store again as well as at competitors. We discovered a suitable mattress which was also carried at the competitor at a price considerably less than Sleep Outfitters.
    When I visited the store to arrange for a return I waited patiently for the manager to finish working with another customer.  He tried to arrange for me to work with someone at another store to shorten my wait but that person refused to do so.  I then left and returned another day. 
    When I told him that I wanted to return the bed he told me that "You win, you just took eight hours of my life." while he began processing the return.  When he asked, I told him that I had purchased a set from the competitor and which bed it was. He asked why I didn't give him a chance on that bed I told him that he had quoted a price on the bed when we were in there originally and he argued with me telling me that we had not tried that bed so he couldn't have.
    The restocking fee was $150 on which they charged tax (there is some doubt that this tax was appropriate under the sales tax rules listed on the state website).  Ultimately, I was granted $35 of the $300 downpayment I made.  Even this amount was not being credited to my credit card and, after several calls to the store to complain and being told that they would take care of it, I called the main office myself and arranged for the credit.  I was told by them that the store had not provided them with the information they needed to make the credit. I have no reason to doubt that as the credit showed up on my account one day later.
    I will not do business with this store or with this company again and will recommend that others do not.  Even with the costs involved with returning the bed I saved enough on the new one to still be ahead of where I would be had I purchased from them again.
    - Richard B.
  • A
    I bought my mattress set in the middle of the week, that weekend they came on sale. I took my receipt back in and they refunded the difference without any questions. They just thank me for my purchasing from hhgregg.
    I bought a television and a wall mount. I ended up not needing the wall mount. They took it back without question and without a "restocking fee".
    Last, I bought a LG washer with the extended warranty. They delivered it on time and installed it correctly. The extended warranty has been used twice. An electrical storm blew the computer system out. It was repaired for $0.00. Today, the drum seal had developed a small hole. It was repaired for $0.00. I have never had to justify/appeal for the extended warranty services to be paid. These two repairs would have been almost the same as the washer was when it was new.
    - Donna M.
  • A
    2 Dudes Moving
    Received quick response to our inquiry call. Price quoted was better than any of the big moving companies. Arrived early and were extremely professional, polite and friendly. Handled piano with care and expertise. Service was efficient and businesslike. Have already recommended to several friends and would not hesitate to use again. Awesome to find service of this caliber.
    - Susan F.
  • F
    Price Piano Company
    Horrible experience! Piano movers did not show up to pick up the piano. I called to find out and Tim said that he was in Atlanta, his mother passed away and he had things to take care of. Ok, I understand things like this happen. Unfortunately I was not able to reschedule to pick up the piano - the seller wanted it gone and would not wait.  Here's where the "F" rating comes into play. It took over a month to have my pre-payment refunded. Everytime I called to question, there was always an excuse & it was someone elses fault why he could not do this. Excuses that had no merit.  He couldn't get on the internet, paypal only  lets him make so many transactions per day, etc.. Worried that I would lose the money all together, I emailed again and demanded that this be repaid or I was going to have to take legal action. This prompted a very puerile and non-professional response.  He told me he was not a child that needed to be constantly reminded. I read this and within minutes received a phone call asking forgiveness and that he would refund immediately. Which he did. 
    Too much drama here.
    - Jessica R.
  • A
    Mattress Firm
    We liked the sales lady that we worked with. Her name is Kim. Her knowledge of the mattress was good. She was helpful in describing the different mattresses. We did not feel like she was using sales pressure on us. She was forthright and worked with us. We were pleased with her. They are going to be opening a new store in Hilton Head and she is going to the manager there. The price was fair.
    - Peter W.
  • A
    Custom Renovations
    I took a cabinet door to him to see the damage and explained the other damage.  He went to my home and reviewed the area and gave me a price.  I told him no hurry.  I had other work on the forclosure home which was in need of repairs first.  He came in when he wanted to and a week later when I returned the 2 cabinets were finished.  They matched the rest of the cabinets very well.  There was no mess or anything left.  I asked him how to finish the resto of the cabinets to match is work and he explained to me how he did the work.  I have sense that time finished all the cabibets in the home.  They look great!!  
    - Marien S.
  • A
    Custom Renovations
    I was completely satisfied with all of the work Randy Campbell performed at our home. He was efficient, punctual, very neat, and a perfectionist in everything he did. He never wasted any time and hardly took a break to eat lunch. He's a wonderful painter...I changed our color in the bedroom to a dark color and he painted freehand (no tape like I have to do) where the ceiling and wall meet and it looks perfect! He was a pleasure to work with and is one of those people who does exactly what he says he will. He is completely dependable. I definitely plan to hire him again in the near future to do some further painting and staining. I couldn't be any happier with his work and his work ethic. He completed all of these jobs in record time while working by the very honest and dependable. I appreciated that quality along with how well he always cleaned his work area.
    - Ginny E.
  • A
    Price Piano Movers and Tuning Company
    He had to tune twice and explained the entire process in a way I could understand.  My piano sounds beautiful now.
    - Pat T.
  • A
    - Linda T.
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Custom Furniture Makers in Versailles

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